MANAGEMENT EXAM QUESTIONS &
UPDATED CORRECT SOLUTIONS
PASSED 100%
PERT system (Program Evaluation and Review Technique - Correct Answer ✔✔ is a
model for project management designed to analyze and represent the tasks involved in
completing a given project.
PERT is a method to analyze the involved tasks in completing a given project,
especially the time needed to complete each task, and identifying the minimum time
needed to complete the total project.
telecommuting - Correct Answer ✔✔ using computers and telecommunications
equipment to perform work from home or another remote location
span of control - Correct Answer ✔✔ The number of subordinates who report directly to
a manager
Frederick Taylor - Correct Answer ✔✔ American mechanical engineer, who wanted to
improve industrial efficiency. He is known as the father of scientific management, and
was one of the first management consultants
operating plan - Correct Answer ✔✔ provides managment with detailed implementation
guidance based on stratgy to help with objectives
leadership grids - Correct Answer ✔✔ provides a means for evaluating leadership styles
and then training managers to move towards an ideal style of behavior
maslow - Correct Answer ✔✔ hierarchy of needs
hierarchy of needs - Correct Answer ✔✔ Maslow's idea of a pyramid of human needs;
physiological needs (ex. hunger) must first be satisfied, then safety needs (ex. security),
then belonging needs (ex. love), then esteem needs (ex. respect), and last is self-
actualization needs (ex. achieving big goals); some motives are more compelling than
others
authoritarianism - Correct Answer ✔✔ A form of social control characterized by strict
obedience to the authority of a state or organization, often maintaining and enforcing
control through use of oppressive force. "The Ends Justify the Means"
, Cohesive Groups - Correct Answer ✔✔ groups in which the members are attached to
each other and act as one unit
transactional leadership - Correct Answer ✔✔ leadership based on an exchange
process, in which followers are rewarded for good performance and punished for poor
performance
transformational leadership - Correct Answer ✔✔ leadership that, enabled by a leader's
vision and inspiration, exerts significant influence
charismatic leadership - Correct Answer ✔✔ the behavioral tendencies and personal
characteristics of the leader that create an exceptionally strong relationship between
them and their followers
people oriented leadership - Correct Answer ✔✔ this cluster includes behaviors such as
showing mutual trust and respect for subordinates, demonstrating a genuine concern for
their needs, and having a desire to look out for their welfare. Leaders with a strong this
style listen to employees suggestions, do personal favors for employees, support their
interests when required, and treat employees as equals.
informal leadership - Correct Answer ✔✔ Someone does not have "official" authority but
is recognized as a leader by the group
single use plan - Correct Answer ✔✔ A one-time plan specifically designed to meet the
needs of a unique situation. "visit of official"
standing plan - Correct Answer ✔✔ A plan that deals with organizational issues and
problems that recur frequently. "sexual harassment policy"
strategic plan - Correct Answer ✔✔ plan reflecting decisions about resource allocations,
company priorities, and steps needed to meet strategic goals. LONG TERM GOALS
short-term plan - Correct Answer ✔✔ a plan that provides benefits for a limited amount
of time, usually 6 months or less
specific plan - Correct Answer ✔✔ implements general plan and guides development in
a localized area; addresses geographical area with in general plan area
decentralization - Correct Answer ✔✔ degree to which decision-making authority is
given to lower levels in an organization's hierarchy
projection - Correct Answer ✔✔ (psychiatry) a defense mechanism by which your own
traits and emotions are attributed to someone else