OPMA 3306 Practice Quiz 2026 Exam
Guide
1. Which of the following equa- c. Inventory turnover = COGS / Inventory
tion correctly measures in-
ventory turnover?
a. Inventory turnover = In-
ventory x COGS
b. Inventory turnover = In-
ventory / COGS
c. Inventory turnover =
COGS / Inventory
d. None of above is correct.
2. Excess supply means wasted true
resources
3. Operations Management concerned with designing, assessing, improving, and managing
the processes with the goal of matching supply and demand in
the most cost eflcient way
is about developing "business models"
4. Excess demand means lost true
revenue
5. over-capacitated The same call center, at another moment in the day, is likely to have
numerous representatives waiting unproductively for consumers
to call.
6. under-capacitated A customer calling into most call centers is likely to spend a
significant time waiting before the call is taken by a representative
7. Process Examples car factory:
inputs - auto parts, raw materials
transformation process - fabrication & assembly
1/8
, OPMA 3306 Practice Quiz 2026 Exam
Guide
outputs - cars
restaurant:
inputs - hungry customers
transformation process - serving customers
outputs -
satisfied customers
8. Operations Management the management (design, operation, and improvement) of the
transformation processes that create value for society.
9. Traditional OM -Production planning and scheduling
-Inventory management
-Warehouse & transportation
10. Modern OM -Today OM refers to the study of business processes.
-OM concerns both manufacturing and service industries.
11. Key Steps in Process Analysis Step 1: Draw a process flow diagram (define the process)
Determine the process boundary and flow unit
Determine the activities, their sequence, and the resources re-
quired for each activity
Determine the butters in the process
Step 2: Bottleneck Analysis
Determine the capacity of each activity and of the process
12. Process Flow Diagram A graphical way to describe the process. It uses boxes to depict
steps, arrows to depict flows, and triangles to depict inventory /
butter.
13. Capacity the maximum possible output rate
14. Cycle time
2/8
Guide
1. Which of the following equa- c. Inventory turnover = COGS / Inventory
tion correctly measures in-
ventory turnover?
a. Inventory turnover = In-
ventory x COGS
b. Inventory turnover = In-
ventory / COGS
c. Inventory turnover =
COGS / Inventory
d. None of above is correct.
2. Excess supply means wasted true
resources
3. Operations Management concerned with designing, assessing, improving, and managing
the processes with the goal of matching supply and demand in
the most cost eflcient way
is about developing "business models"
4. Excess demand means lost true
revenue
5. over-capacitated The same call center, at another moment in the day, is likely to have
numerous representatives waiting unproductively for consumers
to call.
6. under-capacitated A customer calling into most call centers is likely to spend a
significant time waiting before the call is taken by a representative
7. Process Examples car factory:
inputs - auto parts, raw materials
transformation process - fabrication & assembly
1/8
, OPMA 3306 Practice Quiz 2026 Exam
Guide
outputs - cars
restaurant:
inputs - hungry customers
transformation process - serving customers
outputs -
satisfied customers
8. Operations Management the management (design, operation, and improvement) of the
transformation processes that create value for society.
9. Traditional OM -Production planning and scheduling
-Inventory management
-Warehouse & transportation
10. Modern OM -Today OM refers to the study of business processes.
-OM concerns both manufacturing and service industries.
11. Key Steps in Process Analysis Step 1: Draw a process flow diagram (define the process)
Determine the process boundary and flow unit
Determine the activities, their sequence, and the resources re-
quired for each activity
Determine the butters in the process
Step 2: Bottleneck Analysis
Determine the capacity of each activity and of the process
12. Process Flow Diagram A graphical way to describe the process. It uses boxes to depict
steps, arrows to depict flows, and triangles to depict inventory /
butter.
13. Capacity the maximum possible output rate
14. Cycle time
2/8
