1|Page
MSSC CLA - SAFETY ASSESSMENT EXAM | {LATEST
2026/ 2027 UPDATE} COMPLETE ACTUAL AND
AUTHENTIC EXAM | BRAND NEW!
1. An_________ customer is a person or organization that receives
services or products in exchange for compensation.
a) Internal
b) External
c) In-house
d) Departmental ......ANSWER......External
2. Improving external customer satisfaction is the main objective of
__________.
a) Customer service department.
b) Retired employees
c) Maintenance departments
d) HR departments. ......ANSWER......customer service
3. Vendors could be considered what type of customer?
a) Main
b) Substantial
c) Internal
pg. 1
,2|Page
d) External ......ANSWER......external
4. Customer satisfaction should always be the first objective considered
when developing _________.
a) Vendors
b) New or improved products
c) Teamwork
d) Training matrix ......ANSWER......new or improved products
5. The ________ of the product describes the features requested for
the product to perform the tasks for which it was intended.
a) Form
b) Function
c) Cost
d) Utilization ......ANSWER......function
6. Product designers should always consider the effects of tooling
design and cost during ___________.
a) Prototype development
b) Process capability studies
c) Team kickoff meetings
d) Maintenance of a machine ......ANSWER......prototype development
pg. 2
,3|Page
7. Product design teams should provide an environment that
encourages ________.
a) Criticize other team members at any time
b) Add their design ideas freely
c) Attend meetings whenever they are available
d) Report team meetings to the boss ......ANSWER......Add their design
ideas free
8. Teamwork, concurrent engineering, tools and techniques are needed
in order to make _______________.
a) Product introduction
b) Sales
c) Product scam prevention efforts
d) Safety tests ......ANSWER......Product introduction
9. Engineers working with manufacturing to become aware of tooling
limitations and other problems that may increase production time and
cost is an example of _____________.
a) Brainstorming
b) Product analysis
c) Concurrent engineering
d) Production processing ......ANSWER......Concurrent engineering
pg. 3
, 4|Page
10. _______ is a design methodology that designs features into the
product that makes it cheaper to manufacture, while maintaining its
ability to perform its intended function.
a) Design for Manufacturing and Assembly (DFMA)
b) Design Criteria and Performance (DCP)
c) Design, Manufacture, Deliver (DMD)
d) Design for Production and Performance (DPP) ......ANSWER......Design
for Manufacturing and Assembly (DFMA)
11. to be successful ________must be tied to the company's business
plan.
a) Team goals
b) Donations to the community
c) The stock market
d) Cross-Training assignments ......ANSWER......team goals
12. A team should develop a spending plan as part of their decision
making process ________________.
a) to ensure that they do not exceed the amount of money allocated
to the project
b) to ensure that they use all the money allocated to the project
c) in case they are audited
d) because it is a requirement of all teams ......ANSWER......to ensure
that they do not exceed the amount of money allocated to the project
pg. 4
MSSC CLA - SAFETY ASSESSMENT EXAM | {LATEST
2026/ 2027 UPDATE} COMPLETE ACTUAL AND
AUTHENTIC EXAM | BRAND NEW!
1. An_________ customer is a person or organization that receives
services or products in exchange for compensation.
a) Internal
b) External
c) In-house
d) Departmental ......ANSWER......External
2. Improving external customer satisfaction is the main objective of
__________.
a) Customer service department.
b) Retired employees
c) Maintenance departments
d) HR departments. ......ANSWER......customer service
3. Vendors could be considered what type of customer?
a) Main
b) Substantial
c) Internal
pg. 1
,2|Page
d) External ......ANSWER......external
4. Customer satisfaction should always be the first objective considered
when developing _________.
a) Vendors
b) New or improved products
c) Teamwork
d) Training matrix ......ANSWER......new or improved products
5. The ________ of the product describes the features requested for
the product to perform the tasks for which it was intended.
a) Form
b) Function
c) Cost
d) Utilization ......ANSWER......function
6. Product designers should always consider the effects of tooling
design and cost during ___________.
a) Prototype development
b) Process capability studies
c) Team kickoff meetings
d) Maintenance of a machine ......ANSWER......prototype development
pg. 2
,3|Page
7. Product design teams should provide an environment that
encourages ________.
a) Criticize other team members at any time
b) Add their design ideas freely
c) Attend meetings whenever they are available
d) Report team meetings to the boss ......ANSWER......Add their design
ideas free
8. Teamwork, concurrent engineering, tools and techniques are needed
in order to make _______________.
a) Product introduction
b) Sales
c) Product scam prevention efforts
d) Safety tests ......ANSWER......Product introduction
9. Engineers working with manufacturing to become aware of tooling
limitations and other problems that may increase production time and
cost is an example of _____________.
a) Brainstorming
b) Product analysis
c) Concurrent engineering
d) Production processing ......ANSWER......Concurrent engineering
pg. 3
, 4|Page
10. _______ is a design methodology that designs features into the
product that makes it cheaper to manufacture, while maintaining its
ability to perform its intended function.
a) Design for Manufacturing and Assembly (DFMA)
b) Design Criteria and Performance (DCP)
c) Design, Manufacture, Deliver (DMD)
d) Design for Production and Performance (DPP) ......ANSWER......Design
for Manufacturing and Assembly (DFMA)
11. to be successful ________must be tied to the company's business
plan.
a) Team goals
b) Donations to the community
c) The stock market
d) Cross-Training assignments ......ANSWER......team goals
12. A team should develop a spending plan as part of their decision
making process ________________.
a) to ensure that they do not exceed the amount of money allocated
to the project
b) to ensure that they use all the money allocated to the project
c) in case they are audited
d) because it is a requirement of all teams ......ANSWER......to ensure
that they do not exceed the amount of money allocated to the project
pg. 4
