C207 MODULE 4 QUIZ QUESTION
AND ANSWERS VERIFIED TO PASS
2025/2026
What result do business quality teams expect when using quality tools - correct answer ✔Minimize
errors through collection and analysis of data
A local restaurant is attempting to reduce the time from taking a customer's order to delivery of the
order. Which quality tool should the restaurant use to study their order process - correct answer
✔Flow Chart
Which type of quality activity would assess capabilities and recommend process design changes as
preventive action? - correct answer ✔Quality assurance activity
Which quality tool is an organized method for collecting data? - correct answer ✔Check Sheet
Which two statements describe how a process approach and a commitment to continuous improvement
enhance quality? - correct answer ✔Efficiently achieving results
Creates the best possible product
Which statement is not true of the Seven Basic Tools of Quality? - correct answer ✔The tools are based
on statistics
A maker of computer chips develops a new training program to assure that quality standards are met.
Which of the following activities is the training program an example of? - correct answer ✔Quality
assurance activity
A recent poll of 519 adults who flew in the past year found they ranked the following as their number 1
complaint: cramped seats (45), cost (16), fear of flying (57), security measures (119), poor service (12),
AND ANSWERS VERIFIED TO PASS
2025/2026
What result do business quality teams expect when using quality tools - correct answer ✔Minimize
errors through collection and analysis of data
A local restaurant is attempting to reduce the time from taking a customer's order to delivery of the
order. Which quality tool should the restaurant use to study their order process - correct answer
✔Flow Chart
Which type of quality activity would assess capabilities and recommend process design changes as
preventive action? - correct answer ✔Quality assurance activity
Which quality tool is an organized method for collecting data? - correct answer ✔Check Sheet
Which two statements describe how a process approach and a commitment to continuous improvement
enhance quality? - correct answer ✔Efficiently achieving results
Creates the best possible product
Which statement is not true of the Seven Basic Tools of Quality? - correct answer ✔The tools are based
on statistics
A maker of computer chips develops a new training program to assure that quality standards are met.
Which of the following activities is the training program an example of? - correct answer ✔Quality
assurance activity
A recent poll of 519 adults who flew in the past year found they ranked the following as their number 1
complaint: cramped seats (45), cost (16), fear of flying (57), security measures (119), poor service (12),
