Cintas SSR Certification Updated Questions
and Answers (2026/2027) | Review Guide
with Rationales | Grade A+
What are the elements of the corporate character? -✓✓Professional
Thorough
High Principles and Moral Values
High Standards of Performance
Spartan Approach
Enthusiastic
Competitive Urgency
Positive Discontent
What are required documents for a driver? -✓✓Current Medical Examiners Certificate
Valid Drivers License
Current Vehicle Registration
Insurance Card
How often must you complete the Smiths Driver refresher training? -✓✓Quarterly
What are the 5 keys to Smith Driving? -✓✓Aim High
Get the Big Picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What are some to things we can do in order to be ready to "Check-in"? -✓✓Keep
Garments and products separate
DVIR Complete
CRFs update
AR- Have checks ready for envelopes
PRC Maintenance
Discuss upgrades/replacements
What steps should you take to prepare for the following day? -✓✓Make sure our
garments are loaded
Check late rail
Blend in late pieces
Scrub load sheet
Look over invoice
Validate TruCount
Discuss shortages with management
, What do you look for when auditing your invoices? -✓✓Unusual invoice totals
New adds
LR's/ 4 week countdown
New installs
Lost accounts
How do you adjust your bulk loading sheet for the following day? -✓✓Scrub it, only add
what you need
What are the components of the SSR Pay Plan? -✓✓Base Pay, Route Commission,
Renewal Bonus, Catalog Bonus, Sales Leads, Contest Winnings, Premium/Overtime
Pay.
What are the fundamental areas to increase business on your route? -✓✓Sales leads
Adds vs. Stops
Reducing Lost Business
Price Increase
Catalog Sales
New Product Offerings
Explain each of the following LR Categories? -✓✓Shop Towel LR- 35% (Shop Towels,
Fender Covers)
Garment LR- 24%-27% (Shirts, Pants, Coveralls, Jackets)
Dust LR- 2% (Dust Mops, Wet Mops, Mats)
Linen LR- 25% (Aprons, Chef Hats)
What is material cost? -✓✓Money spent on garments
How can you reduce material cost? -✓✓Manage inventory
Bill for LR
Charge for makeup/emblem
Minimize credits
Maintain fair pricing
Why do we do pricing fairness? -✓✓To help offset rising cost of doing business
How can you increase you chances of customers staying with Cintas? -✓✓The more
stuff they have then the less likely they will leave
What are some examples of recurring catalog sales? -✓✓Gloves
Can Liners
Boots
Service Summary Reports -✓✓Pick-up
Delivery
and Answers (2026/2027) | Review Guide
with Rationales | Grade A+
What are the elements of the corporate character? -✓✓Professional
Thorough
High Principles and Moral Values
High Standards of Performance
Spartan Approach
Enthusiastic
Competitive Urgency
Positive Discontent
What are required documents for a driver? -✓✓Current Medical Examiners Certificate
Valid Drivers License
Current Vehicle Registration
Insurance Card
How often must you complete the Smiths Driver refresher training? -✓✓Quarterly
What are the 5 keys to Smith Driving? -✓✓Aim High
Get the Big Picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What are some to things we can do in order to be ready to "Check-in"? -✓✓Keep
Garments and products separate
DVIR Complete
CRFs update
AR- Have checks ready for envelopes
PRC Maintenance
Discuss upgrades/replacements
What steps should you take to prepare for the following day? -✓✓Make sure our
garments are loaded
Check late rail
Blend in late pieces
Scrub load sheet
Look over invoice
Validate TruCount
Discuss shortages with management
, What do you look for when auditing your invoices? -✓✓Unusual invoice totals
New adds
LR's/ 4 week countdown
New installs
Lost accounts
How do you adjust your bulk loading sheet for the following day? -✓✓Scrub it, only add
what you need
What are the components of the SSR Pay Plan? -✓✓Base Pay, Route Commission,
Renewal Bonus, Catalog Bonus, Sales Leads, Contest Winnings, Premium/Overtime
Pay.
What are the fundamental areas to increase business on your route? -✓✓Sales leads
Adds vs. Stops
Reducing Lost Business
Price Increase
Catalog Sales
New Product Offerings
Explain each of the following LR Categories? -✓✓Shop Towel LR- 35% (Shop Towels,
Fender Covers)
Garment LR- 24%-27% (Shirts, Pants, Coveralls, Jackets)
Dust LR- 2% (Dust Mops, Wet Mops, Mats)
Linen LR- 25% (Aprons, Chef Hats)
What is material cost? -✓✓Money spent on garments
How can you reduce material cost? -✓✓Manage inventory
Bill for LR
Charge for makeup/emblem
Minimize credits
Maintain fair pricing
Why do we do pricing fairness? -✓✓To help offset rising cost of doing business
How can you increase you chances of customers staying with Cintas? -✓✓The more
stuff they have then the less likely they will leave
What are some examples of recurring catalog sales? -✓✓Gloves
Can Liners
Boots
Service Summary Reports -✓✓Pick-up
Delivery
