UNIT I The Critical Triad: Decision Making, Management, and Leadership
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Chapter 1 fr
Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning: R fr fr fr fr fr fr fr fr fr
equisites for Successful Leadership and Management
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Chapter 2 Classical Views of Leadership and Management
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Chapter 3 Twenty-First-Century Thinking About Leadership and Management
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UNIT II fr
Foundation for Effective Leadership and Management: Ethics, Law, andfr fr fr fr fr fr fr fr fr
Advocacy
Chapter 4 Ethical Issues
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Chapter 5 Legal and Legislative Issues
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Chapter 6 Patient, Subordinate, Workplace, and Professional Advocacy
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UNIT III Roles and Functions in Planning
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Chapter 7
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Organizational Planning C fr fr
hapter 8 frPlanned Change fr
Chapter 9 Time Management
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Chapter 10 fr
Fiscal Planning and Health Care Reimbursement fr fr fr fr fr fr
Chapter 11 Career Planning and Development in Nursing
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UNIT IV Roles and Functions in Organizing
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Chapter 12 Organizational Structure
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Chapter 13 fr
Organizational, Political, and Personal Power fr fr fr fr fr
Chapter 14 Organizing Patient Care
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UNIT V Roles and Functions in Staffing
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Chapter 15 fr
Employee Recruitment, Selection, Placement, and Onboarding fr fr fr fr fr fr
Chapter 16 fr
Educating and Socializing Staff in a Learning Organization Cha fr fr fr fr fr fr fr fr
pter 17
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UNIT VI Roles and Functions in Directing
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Chapter 18 Creating a Motivating Climate
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Chapter 19 fr
Organizational, Interpersonal, and Group Communication in Team Building C fr fr fr fr fr fr fr fr
hapter 20 frDelegation
Chapter 21 Conflict, Workplace Violence, and Negotiation
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Chapter 22 Collective Bargaining, Unionization, and Employment Laws
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UNIT VII Roles and Functions in Controlling
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Chapter 23 fr
Quality Control in Creating a Culture of Patient Safety C fr fr fr fr fr fr fr fr fr
hapter 24 fr Performance Appraisal fr
Chapter 25 fr
Problem Employees: Rule Breakers, Marginal Employees, and Those With S fr fr fr fr fr fr fr fr fr
ubstance Use Disorder fr fr
,Chapter 01: Decision making, problem solving critical thinking and
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clinical reasoning: request for successful management and leadership
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MULTIPLE QUESTIONS
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1. What statement is true regarding decision making?
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A) It is an analysis of a situation fr fr fr fr fr fr
B) It is closely related to evaluationfr fr fr fr fr
C) It involves choosing between courses of action
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D) It is dependent upon finding the cause of aproblem A
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NSWER: C fr
Feedback:
Decision making is a complex cognitive process often defined as choosing a particular co
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urse of action. Problem solving is part of decision making and is a systematic process that fo
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cuses on analyzing a difficult situation. Critical thinking, sometimes referred to as reflective t
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hinking, is related to evaluation and has a broader scope than decision making and proble
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m solving.
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2. What is a weakness of the traditional problem-solving model?
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A) Its need for implementation time fr fr fr fr
B) Its lack of a step requiring evaluation of results
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C) Its failure to gather sufficient data fr fr fr fr fr
D) Its failure to evaluate alternatives fr fr fr fr fr
ANSWER: A fr
Feedback:
The traditional problem-
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solving model is less effective when time constraints are a consideration. Decision making
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can occur without the full analysis required in problem solving. Because problem solving att
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empts to identify the root problem in situations, much time and energy are spent on identif
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ying the real problem.
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3. Which of the following statements is true regarding decision making?
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A) Scientific methods provideidentical decisions bydifferent individuals for the sa fr fr fr fr fr fr fr fr fr fr
me problems fr
B) Decisions are greatly influenced by each person's value system fr fr fr fr fr fr fr fr
C) Personal beliefs can be adjusted for when the scientific approach to problem sol fr fr fr fr fr fr fr fr fr fr fr fr
ving is used fr fr
D) Past experience has little to do with the qualityof the decision AN
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SWER: B fr
Feedback:
Values, life experience, individual preference, and individual ways of thinking will influe
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nce aperson's decision making. No matter how objective the criteria will be, value judgments
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will always play a part in a person's decision making, either consciously or subconsciously
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.
, 4. What influences the quality of a decision most often?
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A) Thedecision maker's immediate superior fr fr fr fr
B) The type of decision that needs to be made fr fr fr fr fr fr fr fr
C) Questions asked and alternatives generated fr fr fr fr
D) The time of daythe decision is made A fr fr fr fr fr fr fr fr
NSWER: C fr
Feedback:
The greater the number of alternatives that can be generated bythe decision maker, the better
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the final decision will be. The alternatives generated and the final choices are limited by ea
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ch person's value system.
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5. What does knowledge about good decision-making lead one to believe?
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A) Good decision makers are usually right-brain, intuitive thinkers fr fr fr fr fr fr fr
B) Effective decision makers are sensitive to the situation and to others fr fr fr fr fr fr fr fr fr fr
C) Good decisions are usually made by left-brain, logical thinkers fr fr fr fr fr fr fr fr
D) Good decision makingrequires analytical rather than creative processes Afr fr fr fr fr fr fr fr fr
NSWER: B fr
Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to othe
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r people and situations. Left-
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brain thinkers are typically better at processing language, logic, numbers, and sequential or
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dering, whereas right-brain thinkers excel at nonverbal ideation and holistic synthesizing.
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6. What is the best definition of decision making?
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A) The planning process of management fr fr fr fr
B) The evaluation phase of the executive role fr fr fr fr fr fr
C) One step in the problem-solving process fr fr fr fr fr
D) Required to justifythe need forscarce items A fr fr fr fr fr fr fr fr
NSWER: C fr
Feedback:
Decision making is a complex, cognitive process often defined as choosing a particular cours
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e of action. Decision making, one step in the problem-
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solving process, is an important task that relies heavily on critical thinking and clinical rea
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soning skills. fr