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Health City Cayman Islands Write Up

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Health City Cayman Islands Write Up

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Health City Cayman Islands Write Up



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Health City Cayman Islands Write Up

, 1. The case gives an overview of NH operations in India. Why is the NH relevant

and successful in India?

Dr. Shetty understands that healthcare industry needs improvements that will enable the

reduction of health care costs and also make these services more accessible to the general public.

He succeeded in Walmart model adaptation to an extremely expensive and complex field such as

cardiac care, thus allowing mass access. NH has brought an affordable healthcare model

considering the global hypothesis that only 10 percent of the world's population can be able to

fund a cardiac surgery. The case mentions that Dr. Shetty focus on Wal-Martization of the

healthcare when he started a high quality care delivery at a friendly cost (cardiac care for the

poor in India). The NH cardiac hospital which was founded in 2001 developed and by 2005 the

hospital had 500 beds, two catheterization labs, 10 operating theatres, and its own valve and

blood banks. This success is attributed by the fact that open heart surgery for general patients is

$2,400 while the internal break-even costs is $1,980.

The hospital workers were being paid an attractive remuneration in order to work for

longer hours, doing an average of 10-12 cardiac surgeries per week different from 2-4 surgeries

per week in the United States. NH also had 1.27% and 1% mortality and infection rates

respectively compared to 1.2% and 1% in the United States. Also, procurement efficiency and

medical device utilization, the hospital learned the risks management related to medical device

reuse which is prohibited in the United States. Other attributes to this model were that the

investment decisions at the hospital was mainly focused on in the clinical needs rather than the

higher construction costs, which had fewer staff members that were helping with costs and better

health care while fewer staff were directly engaged with patients. It also has you be considered

that NH was the first Asian hospital that performed in 2008 the artificial heart transplant and the

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Uploaded on
May 10, 2026
Number of pages
7
Written in
2025/2026
Type
Case
Professor(s)
Profsam
Grade
A+
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