COMMERCE 1BA3 - ORGANIZATIONAL BEHAVIOUR FINAL
EXAM QUESTION AND ANSWER
[Publish Date]
COMMERCE 1BA3 - Organizational Behaviour Final Exam
Question and Answer, Exams of Organization Behaviour
Identify the proper sequence of group development activities.
A) Forming, storming, norming, performing, adjourning.
B) Norming, forming, storming, performing, adjourning.
C) Storming, forming, norming, performing, adjourning.
D) Forming, norming, storming, performing, adjourning.
E) Forming, storming, performing, norming, adjourning.
A) Forming, storming, norming, performing, adjourning.
During which stage of group development is conflict likely to develop?
A) Performing
B) Forming
C) Norming
D) Adjourning
E) Storming
E) Storming
Which of the following equations is accurate?
A) Process losses = potential performance + actual performance
B) Potential performance = actual performance + process losses
C) Potential performance = actual performance - process losses
D) Actual performance = potential performance - process losses
[Date]
E) Process performance = actual performance - process losses
1
, COMMERCE 1BA3 - ORGANIZATIONAL BEHAVIOUR FINAL
EXAM QUESTION AND ANSWER
[Publish Date]
D) Actual performance = potential performance - process losses
A group performing a disjunctive task will perform at the level of
A) the relative process loss.
B) its worst member.
C) the average performance of all its members.
D) the member who is most friendly to other members.
E) its best member.
E) its best member.
One reason for members reporting less satisfaction in larger groups is
A) people are less inhibited about participating in larger groups.
B) they have more time to develop friendships with other group members. C) conflict and dissension are
less likely in larger groups.
D) opportunities for participation increase in larger groups.
E) individual members can identify less easily with the success of the group.
E) individual members can identify less easily with the success of the group.
Which of the following is a primary feature of virtual teams?
A) Diversity of members.
B) Small group size.
C) Team member stability.
D) Superordinate goals.
E) Lack of face -to-face contact.
[Date]
E) Lack of face -to-face contact.
2
, COMMERCE 1BA3 - ORGANIZATIONAL BEHAVIOUR FINAL
EXAM QUESTION AND ANSWER
[Publish Date]
A manager recommends an employee for a promotion because the employee stood up for the manager
during a leadership crisis. Which reward allocation norm led the superior to recommend this employee
for promotion?
A) Social responsibility
B) Reciprocity
C) Equity
D) Equality
E) Performance
B) Reciprocity
1) On which task is the presence of only one poor performer most likely to damage group performance?
A) Additive
B) Disjunctive
C) Conjunctive
D) Reflexive
E) Complexive
C) Conjunctive
12) A television news team consists of a reporter, a camera operator, and a sound technician. Their job
is to get good news reports to the station in time to make the evening news. A bad story, a bad picture,
or bad sound means they have failed. This is a(n) __________ task.
A) complexive
B) additive
C) reflexive
[Date]
D) disjunctive
3
, COMMERCE 1BA3 - ORGANIZATIONAL BEHAVIOUR FINAL
EXAM QUESTION AND ANSWER
[Publish Date]
E) conjunctive
E) conjunctive
13) Which of the following statements is most indicative of a process loss?
A) Carly was clearly the star of the group and they could not have completed the project on time
without her participation.
B) As the task force got bigger, it encountered more coordination problems.
C) Nan experienced role conflict when her boss told her to do something that she felt was unethical.
D) Bill forgot how to program FORTRA N computer language because he hadn't used it in ten years.
E) Zeke worked harder when his colleagues were present than when he was alone.
B) As the task force got bigger, it encountered more coordination problems.
The relationship between group size and group __________ is particularly complex and highly
contingent upon the task being performed.
A) member satisfaction
B) cohesiveness
C) performance
D) norms
E) member participation
C) performance
15) Which of the following is an example of process loss?
A) The source of the quality problems could have originated in any one of three separate departments.
B) After they failed to land the big contract, the status of the sales staff decreased.
C) Because the group was so large, communication became a problem.
[Date]
D) After losing the game, the team was much less cohesive.
4
EXAM QUESTION AND ANSWER
[Publish Date]
COMMERCE 1BA3 - Organizational Behaviour Final Exam
Question and Answer, Exams of Organization Behaviour
Identify the proper sequence of group development activities.
A) Forming, storming, norming, performing, adjourning.
B) Norming, forming, storming, performing, adjourning.
C) Storming, forming, norming, performing, adjourning.
D) Forming, norming, storming, performing, adjourning.
E) Forming, storming, performing, norming, adjourning.
A) Forming, storming, norming, performing, adjourning.
During which stage of group development is conflict likely to develop?
A) Performing
B) Forming
C) Norming
D) Adjourning
E) Storming
E) Storming
Which of the following equations is accurate?
A) Process losses = potential performance + actual performance
B) Potential performance = actual performance + process losses
C) Potential performance = actual performance - process losses
D) Actual performance = potential performance - process losses
[Date]
E) Process performance = actual performance - process losses
1
, COMMERCE 1BA3 - ORGANIZATIONAL BEHAVIOUR FINAL
EXAM QUESTION AND ANSWER
[Publish Date]
D) Actual performance = potential performance - process losses
A group performing a disjunctive task will perform at the level of
A) the relative process loss.
B) its worst member.
C) the average performance of all its members.
D) the member who is most friendly to other members.
E) its best member.
E) its best member.
One reason for members reporting less satisfaction in larger groups is
A) people are less inhibited about participating in larger groups.
B) they have more time to develop friendships with other group members. C) conflict and dissension are
less likely in larger groups.
D) opportunities for participation increase in larger groups.
E) individual members can identify less easily with the success of the group.
E) individual members can identify less easily with the success of the group.
Which of the following is a primary feature of virtual teams?
A) Diversity of members.
B) Small group size.
C) Team member stability.
D) Superordinate goals.
E) Lack of face -to-face contact.
[Date]
E) Lack of face -to-face contact.
2
, COMMERCE 1BA3 - ORGANIZATIONAL BEHAVIOUR FINAL
EXAM QUESTION AND ANSWER
[Publish Date]
A manager recommends an employee for a promotion because the employee stood up for the manager
during a leadership crisis. Which reward allocation norm led the superior to recommend this employee
for promotion?
A) Social responsibility
B) Reciprocity
C) Equity
D) Equality
E) Performance
B) Reciprocity
1) On which task is the presence of only one poor performer most likely to damage group performance?
A) Additive
B) Disjunctive
C) Conjunctive
D) Reflexive
E) Complexive
C) Conjunctive
12) A television news team consists of a reporter, a camera operator, and a sound technician. Their job
is to get good news reports to the station in time to make the evening news. A bad story, a bad picture,
or bad sound means they have failed. This is a(n) __________ task.
A) complexive
B) additive
C) reflexive
[Date]
D) disjunctive
3
, COMMERCE 1BA3 - ORGANIZATIONAL BEHAVIOUR FINAL
EXAM QUESTION AND ANSWER
[Publish Date]
E) conjunctive
E) conjunctive
13) Which of the following statements is most indicative of a process loss?
A) Carly was clearly the star of the group and they could not have completed the project on time
without her participation.
B) As the task force got bigger, it encountered more coordination problems.
C) Nan experienced role conflict when her boss told her to do something that she felt was unethical.
D) Bill forgot how to program FORTRA N computer language because he hadn't used it in ten years.
E) Zeke worked harder when his colleagues were present than when he was alone.
B) As the task force got bigger, it encountered more coordination problems.
The relationship between group size and group __________ is particularly complex and highly
contingent upon the task being performed.
A) member satisfaction
B) cohesiveness
C) performance
D) norms
E) member participation
C) performance
15) Which of the following is an example of process loss?
A) The source of the quality problems could have originated in any one of three separate departments.
B) After they failed to land the big contract, the status of the sales staff decreased.
C) Because the group was so large, communication became a problem.
[Date]
D) After losing the game, the team was much less cohesive.
4
