1 Receive and Process Telephone Calls
2 Dispatch and Coordinate EMS Resources
The 4 general functions of an EMD. 3. Provide Instructions to Callers and Information to Re-
sponders.
4. Coordinate with other Public Safety Agencies.
1 Telephone Interrogation
2 Triage
What are the 5 roles of the EMD? 3 Dispatch Allocation and Field Communication
4 Logistics Coordination
5 Resource Networking.
1 Case Entry Protocol
2 Chief Complaint Protocols
List the Four Basic Protocol Components of MPDS.
3. Case Exit Protocol
4. Pre-Arrival Instruction Protocols.
1. Safety
2. System Response
The 4 objectives of the MPDS
3. Patient Care
4. Information for responders.
1. The key questions are ordered by priority, with safety
Why is it important to ask Key Questions in the order they questions in red and generally listed 1st. Questions are
are written? then arranged in order of dispatch priority with key words
in bold.
1. Shunt Protocols help ensure the right protocol is being
utilised for the CC.
Describe 2 functions of a shunt Protocol 2. Key questions in a Shunt Protocol help help identify
symptoms or situations that may necessitate the use of
other protocols.
1. Designed to facilitate appropriate resource allocation
List 2 functions of Determinant Descriptors
and their mode of response.
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