Arizona State University SCM 300 Davilla Exam 3 Questions
with Answers 2026
THINGS WE TALKED ABOUT IN CLASS - ANSWER👀 - pizza
- cow path
- silicon wafers
- ticket broker
- your resume (little stories)
- "don't be a jerk"
- real estate, show them what is available
- Health, physician's advice
- GPA, he doesn't like it
- Basketball
- how should we create grades
- anesthesiology
- motorola six sigma
- whirlpool it upgrade
Business Process - ANSWER👀 - any activity that takes an input, adds value, and
provides an output
- a cell of the supply chain
- "recipe"
- make it as detailed as possible so there is nothing that can be unclear
, Things to think about with changing business processes - ANSWER👀 - who will it
affect
- how will it affect them
- will the customers dislike the change?
Good intentions - ANSWER👀 - goal oriented
- stakeholders considered
- outputs are desired
Reproducible Results - ANSWER👀 - Documented and easily understood; adaptable
Measurable and manageable - ANSWER👀 - Entire system considered
- easy to identify problems
- accountability, good metrics
Bad Business Processes - ANSWER👀 - ambiguity
- Misalignment
- misscommunication
Ambiguity - ANSWER👀 - goals are not clearly understood
- laziness, hubris, lack of info
Misalignment - ANSWER👀 - goals and actions not in alignment
Miscommunication - ANSWER👀 - employees do not understood goals, processes
with Answers 2026
THINGS WE TALKED ABOUT IN CLASS - ANSWER👀 - pizza
- cow path
- silicon wafers
- ticket broker
- your resume (little stories)
- "don't be a jerk"
- real estate, show them what is available
- Health, physician's advice
- GPA, he doesn't like it
- Basketball
- how should we create grades
- anesthesiology
- motorola six sigma
- whirlpool it upgrade
Business Process - ANSWER👀 - any activity that takes an input, adds value, and
provides an output
- a cell of the supply chain
- "recipe"
- make it as detailed as possible so there is nothing that can be unclear
, Things to think about with changing business processes - ANSWER👀 - who will it
affect
- how will it affect them
- will the customers dislike the change?
Good intentions - ANSWER👀 - goal oriented
- stakeholders considered
- outputs are desired
Reproducible Results - ANSWER👀 - Documented and easily understood; adaptable
Measurable and manageable - ANSWER👀 - Entire system considered
- easy to identify problems
- accountability, good metrics
Bad Business Processes - ANSWER👀 - ambiguity
- Misalignment
- misscommunication
Ambiguity - ANSWER👀 - goals are not clearly understood
- laziness, hubris, lack of info
Misalignment - ANSWER👀 - goals and actions not in alignment
Miscommunication - ANSWER👀 - employees do not understood goals, processes
