TEST BANK
Cultural Diversity in Health and Illness, 9th edition
by Rachael E. Spector
ST
U
D
YL
AB
, Table of Content
Unit I Cultural Foundations
Chapter 1 Building Cultural and Linguistic Competence
Chapter 2 Cultural Heritage and History
Chapter 3 Diversity
Chapter 4 Health and Illness
Unit II Health Domains
Chapter 5 Health Traditions
Chapter 6 Healing Traditions
ST
Chapter 7 Familial Health Traditions
Chapter 8 Health and Illness in Modern Healthcare
Unit III Health and Illness Panoramas
Chapter 9 Health and Illness in the American Indian and Alaska Native Population
U
Chapter 10 Health and Illness in the Asian Population
Chapter 11 Health and Illness in the Black Population
D
Chapter 12 Health and Illness in the Hispanic Populations
YL
Chapter 13 Health and Illness in the White Populations
Chapter 14 Cultural Competency
AB
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All Chapters Included
Cultural Diversity in Health and Illness, 9e (Spector)
All Answers Included
Chapter 1 Building Cultural and Linguistic Competence
1) Which action would a hospital administrator take to meet the cultural and linguistic needs of
Spanish-speaking community members?
1. Hire professional staff from different Spanish-speaking countries.
2. Ensure that all health care workers speak Spanish.
3. Ensure that all signage is posted in Spanish as well as English.
4. Ensure health services are in varying locations.
Answer: 1
Explanation: 1. Hiring professional staff from different Spanish-speaking countries would create
a foundation for the variations in the language and culture of the different countries, and aid in
providing cultural and linguistic competence to meet the health needs of this population.
2. Ensuring all health care workers speak Spanish would benefit this population, but does not
ST
necessarily guarantee that cultural and linguistic competence would result.
3. Spanish signage would aid with patient understanding, but this action also assumes that all of
the patient population is literate.
4. Ensuring health services are in varying locations meets the needs of many populations, but is
not necessarily a component of linguistic and cultural competence.
U
Cognitive Level: Applying
Patient Need: Psychosocial Integrity
Nursing/Integrated Concepts: Nursing Process: Implementation
Learning Outcome: LO02 - Describe the National Standards for Culturally and Linguistically
D
Appropriate Services in Health Care.
2) On which criterion would the Human Resources manager focus when identifying interpreters
YL
to support the care of patients with limited English proficiency?
1. Proficient in health language terminology
2. Availability of family members
3. Be of the same ethnic background of the patients
4. Be on 24-hour call
AB
Answer: 1
Explanation: 1. Interpreters providing language assistance must be proficient in health language
terminology in order to provide accurate information to a patient in their own language.
2. Family members are not to be used for language assistance or interpretation unless absolutely
necessary, or on request by the patient, as they may not be able to provide objective impartial
information.
3. While it is helpful to have the same ethnic background of the patients for whom language
assistance is provided, it is not necessary.
4. An interpreter may not be able to be on 24-hour call, but back-up mechanisms should be in
place to provide language assistance when a designated interpreter is not available.
Cognitive Level: Applying
Patient Need: Safe and Effective Care Environment
Patient Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Assessment
Learning Outcome: LO02 - Describe the National Standards for Culturally and Linguistically
Appropriate Services in Health Care.
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3) A health care organization is incorporating culturally and linguistically appropriate services
into the strategic plan. In which areas of the plan will these services be reflected? Select all that
apply:
1. Goals
2. Policies
3. Operational plans
4. Management accountability
5. Internal audits
Answer: 1, 2, 3, 4
Explanation: 1. To support cultural and linguistically appropriate services, a health care
organization needs to outline clear goals in the strategic plan.
2. To support cultural and linguistically appropriate services, a health care organization needs to
outline policies within the strategic plan.
ST
3. A health care organization needs to outline operational plans to support cultural and
linguistically appropriate services within the strategic plan.
4. A health care organization needs to identify management accountability for cultural and
linguistically appropriate services within the strategic plan.
5. Internal audits are used to evaluate culturally and linguistically appropriate services within a
health care organization.
U
Cognitive Level: Applying
Patient Need: Health Promotion and Maintenance
Nursing/Integrated Concepts: Nursing Process: Implementation
D
Learning Outcome: LO02 - Describe the National Standards for Culturally and Linguistically
Appropriate Services in Health Care.
YL
AB
jkhgfdsa
Cultural Diversity in Health and Illness, 9th edition
by Rachael E. Spector
ST
U
D
YL
AB
, Table of Content
Unit I Cultural Foundations
Chapter 1 Building Cultural and Linguistic Competence
Chapter 2 Cultural Heritage and History
Chapter 3 Diversity
Chapter 4 Health and Illness
Unit II Health Domains
Chapter 5 Health Traditions
Chapter 6 Healing Traditions
ST
Chapter 7 Familial Health Traditions
Chapter 8 Health and Illness in Modern Healthcare
Unit III Health and Illness Panoramas
Chapter 9 Health and Illness in the American Indian and Alaska Native Population
U
Chapter 10 Health and Illness in the Asian Population
Chapter 11 Health and Illness in the Black Population
D
Chapter 12 Health and Illness in the Hispanic Populations
YL
Chapter 13 Health and Illness in the White Populations
Chapter 14 Cultural Competency
AB
, kjhgfdsa
All Chapters Included
Cultural Diversity in Health and Illness, 9e (Spector)
All Answers Included
Chapter 1 Building Cultural and Linguistic Competence
1) Which action would a hospital administrator take to meet the cultural and linguistic needs of
Spanish-speaking community members?
1. Hire professional staff from different Spanish-speaking countries.
2. Ensure that all health care workers speak Spanish.
3. Ensure that all signage is posted in Spanish as well as English.
4. Ensure health services are in varying locations.
Answer: 1
Explanation: 1. Hiring professional staff from different Spanish-speaking countries would create
a foundation for the variations in the language and culture of the different countries, and aid in
providing cultural and linguistic competence to meet the health needs of this population.
2. Ensuring all health care workers speak Spanish would benefit this population, but does not
ST
necessarily guarantee that cultural and linguistic competence would result.
3. Spanish signage would aid with patient understanding, but this action also assumes that all of
the patient population is literate.
4. Ensuring health services are in varying locations meets the needs of many populations, but is
not necessarily a component of linguistic and cultural competence.
U
Cognitive Level: Applying
Patient Need: Psychosocial Integrity
Nursing/Integrated Concepts: Nursing Process: Implementation
Learning Outcome: LO02 - Describe the National Standards for Culturally and Linguistically
D
Appropriate Services in Health Care.
2) On which criterion would the Human Resources manager focus when identifying interpreters
YL
to support the care of patients with limited English proficiency?
1. Proficient in health language terminology
2. Availability of family members
3. Be of the same ethnic background of the patients
4. Be on 24-hour call
AB
Answer: 1
Explanation: 1. Interpreters providing language assistance must be proficient in health language
terminology in order to provide accurate information to a patient in their own language.
2. Family members are not to be used for language assistance or interpretation unless absolutely
necessary, or on request by the patient, as they may not be able to provide objective impartial
information.
3. While it is helpful to have the same ethnic background of the patients for whom language
assistance is provided, it is not necessary.
4. An interpreter may not be able to be on 24-hour call, but back-up mechanisms should be in
place to provide language assistance when a designated interpreter is not available.
Cognitive Level: Applying
Patient Need: Safe and Effective Care Environment
Patient Need Sub: Management of Care
Nursing/Integrated Concepts: Nursing Process: Assessment
Learning Outcome: LO02 - Describe the National Standards for Culturally and Linguistically
Appropriate Services in Health Care.
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, kjhgfdsa
3) A health care organization is incorporating culturally and linguistically appropriate services
into the strategic plan. In which areas of the plan will these services be reflected? Select all that
apply:
1. Goals
2. Policies
3. Operational plans
4. Management accountability
5. Internal audits
Answer: 1, 2, 3, 4
Explanation: 1. To support cultural and linguistically appropriate services, a health care
organization needs to outline clear goals in the strategic plan.
2. To support cultural and linguistically appropriate services, a health care organization needs to
outline policies within the strategic plan.
ST
3. A health care organization needs to outline operational plans to support cultural and
linguistically appropriate services within the strategic plan.
4. A health care organization needs to identify management accountability for cultural and
linguistically appropriate services within the strategic plan.
5. Internal audits are used to evaluate culturally and linguistically appropriate services within a
health care organization.
U
Cognitive Level: Applying
Patient Need: Health Promotion and Maintenance
Nursing/Integrated Concepts: Nursing Process: Implementation
D
Learning Outcome: LO02 - Describe the National Standards for Culturally and Linguistically
Appropriate Services in Health Care.
YL
AB
jkhgfdsa
