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Exam (elaborations)

HIM Quality Management Questions And answers

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HIM Quality Management questions and answers

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describe the quality dimension of relevance


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the degree to which information meets the current and potential needs of
clients, users, stakeholders, or the audience.




The focus of quality assurance is best described as


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find problems and fix them

,Describe PDCA


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P - plan - Identify a plan to improve, gather info and select a solution

D- Do - implement the solution using a pilot, change management, training,
education in this cycle


C- check - use QI tools to monitor and analyze results to determine success

A- Apply - apply the knowledge gained from the process through the
organization




The quality methodologies widely used in healthcare


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Total Quality Management (TQM)/Continuous Quality Improvement (CQI

Performance Improvement

Six Sigma

LEAN




The primary source for information to support utilization and quality management
activities is


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, coded data




TQM and CQI are terms'/ often used interchangeably. TQM is the


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underlying philosophy and CQI is a component of TQM that provides the
methodology.




Donabedian's Model poses 5 questions


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What interventions occur in the facility ?

How appropriate are these interventions ?


What is the quality of the interventions>?

What is the outcome or impact of quality of life of these interventions ?

What is the cost of these interventions?




Credentialing applies to


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, all regulated health professionals and has become particularly important to
health care delivery organizations to ensure quality care is being provided to
patients.




Which of the following is a quality improvement technique that visually identifies the
steps in a process


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flowchart




QA activities were designed to measure


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he quality of a service, product, or process, with remedial action taken as
needed to maintain a desired standard




The program from accreditation Canada that focuses on patient safety is


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required organization practices

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