CPI INSTRUCTOR EXAM 2026 STUDY
GUIDE COMPREHENSIVE
QUESTIONS ANSWERS GRADED A+
◉ How does Care, Welfare, Safety and Security fit with your core
values. Answer: My core value of care for all, I feel supports the
philosophy by ensuring that both staff and client are cared for
throughout the crisis incident and after
◉ Crisis Development Model. Answer: Anxiety -Supportive
◉ 2 CDM. Answer: Defensive- Direct
◉ 3 CDM. Answer: Risk Behavior- Physical Intervention
◉ 4 CDM. Answer: Tension Reduction- Therapeutic Rapport
◉ A change in Behavior. Answer: empathic non-judgemental approach
◉ Beginning to lose rational control. Answer: Decelerating and
escalating behavior
◉ Behaviors that may present a risk to self or others. Answer:
Disengagement and or holding skills to manage risk behavior
, ◉ Decrease in physical and emotional energy. Answer: reestablish
communication
◉ Personal Space. Answer: Proxemics
◉ Body Language. Answer: Kinesics
◉ Communication through touch. Answer: Haptics
◉ How would you change one thing to improve benefits. Answer: Relax
posture- becomes less threatening, Increase Proximity -improves safety
◉ 3 paraverbal verbal skills. Answer: Tone, Volume, Cadence
◉ Verbal Escalation continuum. Answer: Questioning, Refusal, Release,
Intimidation, Tension Reducation
◉ Describe staff response to questioning. Answer: rational questions get
rational response, challenging questions- downplay challenge stick to the
topic
◉ Refusal. Answer: set limits
◉ Relesase. Answer: remove audience, allow venting
GUIDE COMPREHENSIVE
QUESTIONS ANSWERS GRADED A+
◉ How does Care, Welfare, Safety and Security fit with your core
values. Answer: My core value of care for all, I feel supports the
philosophy by ensuring that both staff and client are cared for
throughout the crisis incident and after
◉ Crisis Development Model. Answer: Anxiety -Supportive
◉ 2 CDM. Answer: Defensive- Direct
◉ 3 CDM. Answer: Risk Behavior- Physical Intervention
◉ 4 CDM. Answer: Tension Reduction- Therapeutic Rapport
◉ A change in Behavior. Answer: empathic non-judgemental approach
◉ Beginning to lose rational control. Answer: Decelerating and
escalating behavior
◉ Behaviors that may present a risk to self or others. Answer:
Disengagement and or holding skills to manage risk behavior
, ◉ Decrease in physical and emotional energy. Answer: reestablish
communication
◉ Personal Space. Answer: Proxemics
◉ Body Language. Answer: Kinesics
◉ Communication through touch. Answer: Haptics
◉ How would you change one thing to improve benefits. Answer: Relax
posture- becomes less threatening, Increase Proximity -improves safety
◉ 3 paraverbal verbal skills. Answer: Tone, Volume, Cadence
◉ Verbal Escalation continuum. Answer: Questioning, Refusal, Release,
Intimidation, Tension Reducation
◉ Describe staff response to questioning. Answer: rational questions get
rational response, challenging questions- downplay challenge stick to the
topic
◉ Refusal. Answer: set limits
◉ Relesase. Answer: remove audience, allow venting
