BSIS 496 EXAM QUESTIONS AND ANSWERS % GUARANTEED
SUCCESS.
this idea true or false: A lack of trust is a consequence of a lack of clarity around
expectations and accountabilities. answer >>>> True
Is this idea true or false: An IT-business partnership can flourish without senior
management participation answer >>>> False?
Is this idea true or false: By operating IT like-a-business, the business's
expectations of IT are met answer >>>> False?
Is this idea true or false: Being technically competent is sufficient to have
credibility with the business? answer >>>> False
Is this idea true or false: The most effective way to build trust is through effective
governance answer >>>> True?
Select all the statements below that do not describe the traditional business-IT
partnership.
Symbiotic
Ill will
None of the above
Misunderstanding
,BSIS
Supportive answer >>>> Supportive
Select all the generic roles below that are not assumed by IT.
Customer support
Architecture builder
None of the above
Technological leader
Strategy builder
Project coordinator answer >>>> Customer support
Strategy builder
Select all the outcomes below of a complex relationship.
Excessive meetings
Unclear expectations
Difficult communicating
Deferred decision-making
None of the above
Unclear accountabilities answer >>>> Excessive meetings
Deferred decision-making
Select all the assumptions below that business does not make about IT.
IT is a necessary evil
IT rules
IT is a support, not a partner
, BSIS
Business and IT are equal partners
None of the above
Business can do IT better answer >>>> None of the above
Choose the term below that best completes this sentence: Problems arise when
the _____ espoused by IT conflict with those of the organization or a part of the
organization.
Governance
Assumptions and values
Priorities and preferences
Expectations and estimates
Strategy and vision
None of the above answer >>>> Assumptions and values
Is this idea true or false: Shadow-IT is a growing gap between the organization-
sanctioned IT and what employees are using?
True
False answer >>>> True
Select all the definitions below that do not describe shadow-IT.
Solutions that grew out of End User Computing tools and applications adapted for
other purposes and had drifted out of IT's control.
IT-related expenses in organizations for anything other than the IT provided by
the enterprise.
IT is used for work tasks outside of IT policies, rules, guidelines, standards, and
procedures.