100% correct 2025/2026
Empowerment - correct answer ✔The capacity of individuals, groups, an/or communities gain control
of their circumstances and achieve their own goals, thereby being able to work towards helping
themselves and others maximize the quality of their lives. Giving people a voice and actively listening to
what they have to say.
Advocacy - correct answer ✔Ensures that people, particularly those who are most vulnerable in society
are able to have their voice heard on issues that are important to them. Social workers believe in
empowerment through advocacy to help improve people's lives, family dynamics, group processes,
organizational functioning, community based ventures and services and policy oriented decisions and
guidelines.
At-risk populations - correct answer ✔Including but not limited to the poor, frail, disabled,
economically disadvantaged, homeless, racial and ethnic minorities, persons with low literacy, victims of
abuse or persecution and persons with social risk factors such as isolation.
Interdisciplinary collaboration - correct answer ✔Understanding that a team approach to helping
people is generally the most successful. Social workers should practice and participate in and contribute
to decisions that affect the well-being of clients by drawing on the perspectives, values and experiences
of the social work profession.
Client systems - correct answer ✔A group of clients that are usually related to one another in one or
more aspects. Clients may depend upon one another and this may define the way their behavior, their
problems and the way they are guided by a social worker.
Empathy - correct answer ✔The ability to identify with or vicariously experience another person's
situation. Emphasizing makes it far easier to understand and help others solve their problems.
Organization - correct answer ✔Social workers are often required to deal with busy schedules, heavy
caseloads and gratuitous paperwork. Successfully managing and prioritizing the logistical aspects of the
, job can help you maximize the amount of time you'll have on your schedule to provide meaningful
services to your clients. You must also remember information about clients.
Active Listening - correct answer ✔The ability to listen carefully, ask pertinent questions and retain
verbally transmitted information is vital to the counseling aspect of social work. It's how we establish
trust, open doors and discover valuable details about the individuals who seek our help in understanding
their unique circumstances.
Boundary Setting - correct answer ✔A social worker must be able to maintain the capacity to set
boundaries and accept the limits of what can be accomplished during a specified period of time. You
must be able to separate your personal life from your work life.
Tolerance - correct answer ✔It is important for a social worker to respect the diversity of others, as by
approach clients that come from a different socio-economic status, racial or ethnic community with
open arms, they will be more open with you as well.
Accreditation - correct answer ✔The Council on Social Work Education (CSWE) determines what must
be taught in social work programs. Accredits BSW and MSW programs that meet established needs.
Curriculum Content (Wartburg College) - correct answer ✔16 course credits are required.
Social Welfare Policies and Services: SW 101: Introduction to Social Welfare, SW 300: Social Policy.
Human Behavior in the Social Environment: SW 201: Human Behavior and the Social Environment, SW
202: Group and Organizational Behavior, PSY 101: Introduction to Psychology, SO 101: Introduction to
Sociology, BI 130 or NSC 135. Social Work Research: SW 321. Social Work Practice with Individuals,
Families, Groups and Communities: SW 301, SW 302, SW 303. Field Education: SW 181: Beginning Field
Experience, SW 400: Senior Integrative Seminar, SW 401-03: Supervised Field Experience.
Bachelor of Social Work (BSW) - correct answer ✔Generalist degree. It prepares students for entry-
level professional positions in social service agencies. Students are also being prepared for graduate
school (MSW) at the advanced level.