ISM 3113 MIDTERM QUESTIONS AND VERIFIED
ACCURATE ANSWERS
For understanding users' needs, use tried and tested user-centered _____. - Answers -
Methods
____ means easy to learn, effective to use and provide an enjoyable experience. -
Answers - Usability
Working in multidisciplinary teams includes different _____ and ways of seeing and
talking about things. - Answers - Perspectives
_____ is the degree to which a product is usable and accessible by as many people as
possible. - Answers - Accessibility
_____ is sending information back to the user about what has been done. - Answers -
Feedback
The best conceptual models are those that appear _____; the operations they support
being intuitive to use. - Answers - Obvious
Most _____ applications are actually based on well established conceptual models. -
Answers - Interface
Interface _____ are intended to provide familiar entities that enable people to readily
understand the underlying conceptual model and know what to do at an interface. -
Answers - Metaphores
A main benefit of developing a conceptual model that uses a(n) ______ style of
interaction is that it allows people to interact with a system in a way that is familiar to
them. - Answers - Conversational
__________ refers to how information is acquired from the environment via the
difference sense organs. - Answers - Perception
The term _____ refers to the reasons, or justifications, for a proposal. - Answers -
Business case
Systems development typically starts with a _____. - Answers - Systems request
_____ planning is the process of identifying long-term organizational goals, strategies,
and resources. - Answers - Strategic
, Strategic planning starts with a _____ that reflects a firm's vision, purpose, and values. -
Answers - Mission statement
_____ usually focus on long-term challenges and goals, the importance of a firm's
stakeholders, and a commitment to the firm's role as a corporate citizen. - Answers -
Mission statements
A _____ must be achieved to fulfill a company's mission. - Answers - Critical success
factor
The overall aim of a _____ is to avoid seeking goals that are unrealistic, unprofitable, or
unachievable. - Answers - SWOT (strengths, weaknesses, opportunities, and threats)
analysis
Hardware-based security controls include _____. - Answers - Biometric devices
_____ limitations result when a system that was designed for a specific hardware
configuration becomes obsolete when new hardware is introduced. - Answers -
Performance
_____ technology uses radio frequency identification (RFID) tags to identify and monitor
the movement of each individual product, from a factory floor to the retail checkout
counter. - Answers - EPC (electronic product code)
The three legs of a project triangle are _____, scope, and time. - Answers - Cost
Project planning, an activity of a project manager, _____. - Answers - Includes
identifying project tasks and estimating completion times and costs
A project _____ negotiates with users who might have conflicting requirements or want
changes that would require additional time or expense. - Answers - Coordinator
Project scheduling, an activity of a project manager, _____. - Answers - Involves
staffing, which includes selecting the project team and assigning specific tasks to team
members
Project monitoring, an activity of a project manager, _____. - Answers - Requires
guiding, supervising, and coordinating a project team's workload
Project reporting, an activity of a project manager, _____. - Answers - Includes
informing management, users, and the project team about the progress of a project
Effective project reporting requires _____. - Answers - Strong communication skills
A _____ involves breaking a project down into a series of smaller tasks. - Answers -
Work breakdown structure (WBS)
ACCURATE ANSWERS
For understanding users' needs, use tried and tested user-centered _____. - Answers -
Methods
____ means easy to learn, effective to use and provide an enjoyable experience. -
Answers - Usability
Working in multidisciplinary teams includes different _____ and ways of seeing and
talking about things. - Answers - Perspectives
_____ is the degree to which a product is usable and accessible by as many people as
possible. - Answers - Accessibility
_____ is sending information back to the user about what has been done. - Answers -
Feedback
The best conceptual models are those that appear _____; the operations they support
being intuitive to use. - Answers - Obvious
Most _____ applications are actually based on well established conceptual models. -
Answers - Interface
Interface _____ are intended to provide familiar entities that enable people to readily
understand the underlying conceptual model and know what to do at an interface. -
Answers - Metaphores
A main benefit of developing a conceptual model that uses a(n) ______ style of
interaction is that it allows people to interact with a system in a way that is familiar to
them. - Answers - Conversational
__________ refers to how information is acquired from the environment via the
difference sense organs. - Answers - Perception
The term _____ refers to the reasons, or justifications, for a proposal. - Answers -
Business case
Systems development typically starts with a _____. - Answers - Systems request
_____ planning is the process of identifying long-term organizational goals, strategies,
and resources. - Answers - Strategic
, Strategic planning starts with a _____ that reflects a firm's vision, purpose, and values. -
Answers - Mission statement
_____ usually focus on long-term challenges and goals, the importance of a firm's
stakeholders, and a commitment to the firm's role as a corporate citizen. - Answers -
Mission statements
A _____ must be achieved to fulfill a company's mission. - Answers - Critical success
factor
The overall aim of a _____ is to avoid seeking goals that are unrealistic, unprofitable, or
unachievable. - Answers - SWOT (strengths, weaknesses, opportunities, and threats)
analysis
Hardware-based security controls include _____. - Answers - Biometric devices
_____ limitations result when a system that was designed for a specific hardware
configuration becomes obsolete when new hardware is introduced. - Answers -
Performance
_____ technology uses radio frequency identification (RFID) tags to identify and monitor
the movement of each individual product, from a factory floor to the retail checkout
counter. - Answers - EPC (electronic product code)
The three legs of a project triangle are _____, scope, and time. - Answers - Cost
Project planning, an activity of a project manager, _____. - Answers - Includes
identifying project tasks and estimating completion times and costs
A project _____ negotiates with users who might have conflicting requirements or want
changes that would require additional time or expense. - Answers - Coordinator
Project scheduling, an activity of a project manager, _____. - Answers - Involves
staffing, which includes selecting the project team and assigning specific tasks to team
members
Project monitoring, an activity of a project manager, _____. - Answers - Requires
guiding, supervising, and coordinating a project team's workload
Project reporting, an activity of a project manager, _____. - Answers - Includes
informing management, users, and the project team about the progress of a project
Effective project reporting requires _____. - Answers - Strong communication skills
A _____ involves breaking a project down into a series of smaller tasks. - Answers -
Work breakdown structure (WBS)
