ISM EXAM 1 QUIZES 1-3 QUESTIONS AND VERIFIED
ACCURATE ANSWERS
One of your friends is always trying to juggle doing her regular work and checking email.
Based on what you learned this week, what advice would you give her?
(select all that apply)
A. Email interruptions can reduce productivity
B. Great idea! You're much more productive when you multitask like that
C. Studies show a 10 point reduction in IQ when juggling work and email - Answers - A
&C
- a. Email interruptions can reduce productivity
- c. Studies show a 10 point reduction in IQ when juggling work and email
Voice only telephone calls on the telephones company's wiring - Answers - POTS
Voice-only telephone calls using the internet - Answers - VOIP
Standard technology for communicating using voice and video over the internet -
Answers - VTC
Rich internet communications where computer content is the star - Answers - Web
conferencing
Suppose you are writing an email and you need to provide a lot of detailed information.
What should you do?
A. Include all details in the body
B. Make the body short and include the details in a work document - Answers - b. Make
the body short and include the details in a work document
Which of the following communication technologies convey the most non-verbal
communication?
A. VOIP
B. Telepresence
C. Email - Answers - b. Telepresence
What percentage of communication is non-verbal? - Answers - about 75%
What does the acronym "TL;DR" mean? - Answers - to long; didnt read
The video conferencing "system" unit. It sends and receives the audio and video using
the internet - Answers - CODEC
A type of microphone that sits on the desk and captures audio from all directions -
Answers - boundary
ACCURATE ANSWERS
One of your friends is always trying to juggle doing her regular work and checking email.
Based on what you learned this week, what advice would you give her?
(select all that apply)
A. Email interruptions can reduce productivity
B. Great idea! You're much more productive when you multitask like that
C. Studies show a 10 point reduction in IQ when juggling work and email - Answers - A
&C
- a. Email interruptions can reduce productivity
- c. Studies show a 10 point reduction in IQ when juggling work and email
Voice only telephone calls on the telephones company's wiring - Answers - POTS
Voice-only telephone calls using the internet - Answers - VOIP
Standard technology for communicating using voice and video over the internet -
Answers - VTC
Rich internet communications where computer content is the star - Answers - Web
conferencing
Suppose you are writing an email and you need to provide a lot of detailed information.
What should you do?
A. Include all details in the body
B. Make the body short and include the details in a work document - Answers - b. Make
the body short and include the details in a work document
Which of the following communication technologies convey the most non-verbal
communication?
A. VOIP
B. Telepresence
C. Email - Answers - b. Telepresence
What percentage of communication is non-verbal? - Answers - about 75%
What does the acronym "TL;DR" mean? - Answers - to long; didnt read
The video conferencing "system" unit. It sends and receives the audio and video using
the internet - Answers - CODEC
A type of microphone that sits on the desk and captures audio from all directions -
Answers - boundary
