ISM FINAL EXAM QUESTIONS AND VERIFIED
ACCURATE ANSWERS
Information system projects are often an extension of existing systems or involve
replacing an old technology with a new one. T/F? - Answers - True
It is important to project an organization's growth rate when designing information
systems. T/F? - Answers - True
______ feasibility is the measure of how well a proposed solution will work in an
organization and how internal and external customers will react to it. - Answers -
Operational
In the ________ phase of the systems development life cycle (SDLC), a problem is
defined and alternatives are generated for solving it. - Answers - requirements-gathering
and analysis
In the context of economic feasibility, which statement is true of opportunity costs? -
Answers - They measure what an individual would miss by not having an information
system or feature.
In the design phase of the systems development life cycle (SDLC), the ______ design
indicates hardware and software, such as specifying Linux servers and Windows
clients. - Answers - logical
In the context of structured systems analysis and design (SSAD) model, a _______ is a
modeling tool that helps break down a complex process into simpler, more manageable,
and more understandable subprocesses. - Answers - data flow diagram
In ______ conversion of the implementation phase of the systems development life
cycle (SDLC), an old system is stopped and new system is implemented. - Answers -
plunge
During the ______ phase of the systems development life cycle (SDLC), analysts
choose the solution that is the most realistic and offers the highest payoff for the
organization. - Answers - design
Which is a common cost-effectiveness analysis method? - Answers - Internal rate of
return
Online auctions are: - Answers - cost-effective for selling excessive inventory.
, In the context of collaborative planning, forecasting, and replenishment (CPFR),
handling unforeseen problems is called _________ management. - Answers - exception
Supply chains exist in both service and manufacturing organizations. T/F? - Answers -
True
Is supply chain management (SCM) related to manufacturing, which of the following is
considered a key decision about inventory? - Answers - How much should be ordered?
Which component of an enterprise resource planning (ERP) system provides business-
to-consumer (B2C) information related to order status and business-to-business (B2B)
information related to suppliers and business partners? - Answers - The e-commerce
A company can purchase a maintenance, repair, and operation (MRO) package that
might include services from different vendors, but an e-distributor coordinates them into
one package for customers. This packaging is an example of a _______ market. -
Answers - horizontal
_______ is a practice where a store sends coupons to a customer, who has already
bought a product from the store, for a more expensive brand of the same product, in the
hope that the customer would prefer the expensive brand. - Answers - Upselling
In the context of e-markplaces, a ______ market concentrates on coordinating a
business process or function involving multiple vendors. - Answers - horizontal
In the context of Internet-enabled supply chain management (SCM), which SCM activity
involves handling returned goods and out-of-stock notifications to customers? - Answers
- Order processing
Hosting services are now available for supply chain management (SCM) systems. This
trend is called ________ as a service. - Answers - software
Which module of an executive information system (EIS) is used by developers to
configure data mapping and screen sequencing? - Answers - builder
Which module of an executive information system (EIS) is responsible for managing
data access? - Answers - administrative
Semistructured decisions are often used in _______. - Answers - sales forecasting
A(n) ________, used in the choice phase, help sort through possible solutions to
choose the best one of us for an organization. - Answers - decision support system
The _______ component of a decision support system (DSS) includes mathematical
and statistical models that, along with the database, enable a DSS to analyze
information. - Answers - model base
ACCURATE ANSWERS
Information system projects are often an extension of existing systems or involve
replacing an old technology with a new one. T/F? - Answers - True
It is important to project an organization's growth rate when designing information
systems. T/F? - Answers - True
______ feasibility is the measure of how well a proposed solution will work in an
organization and how internal and external customers will react to it. - Answers -
Operational
In the ________ phase of the systems development life cycle (SDLC), a problem is
defined and alternatives are generated for solving it. - Answers - requirements-gathering
and analysis
In the context of economic feasibility, which statement is true of opportunity costs? -
Answers - They measure what an individual would miss by not having an information
system or feature.
In the design phase of the systems development life cycle (SDLC), the ______ design
indicates hardware and software, such as specifying Linux servers and Windows
clients. - Answers - logical
In the context of structured systems analysis and design (SSAD) model, a _______ is a
modeling tool that helps break down a complex process into simpler, more manageable,
and more understandable subprocesses. - Answers - data flow diagram
In ______ conversion of the implementation phase of the systems development life
cycle (SDLC), an old system is stopped and new system is implemented. - Answers -
plunge
During the ______ phase of the systems development life cycle (SDLC), analysts
choose the solution that is the most realistic and offers the highest payoff for the
organization. - Answers - design
Which is a common cost-effectiveness analysis method? - Answers - Internal rate of
return
Online auctions are: - Answers - cost-effective for selling excessive inventory.
, In the context of collaborative planning, forecasting, and replenishment (CPFR),
handling unforeseen problems is called _________ management. - Answers - exception
Supply chains exist in both service and manufacturing organizations. T/F? - Answers -
True
Is supply chain management (SCM) related to manufacturing, which of the following is
considered a key decision about inventory? - Answers - How much should be ordered?
Which component of an enterprise resource planning (ERP) system provides business-
to-consumer (B2C) information related to order status and business-to-business (B2B)
information related to suppliers and business partners? - Answers - The e-commerce
A company can purchase a maintenance, repair, and operation (MRO) package that
might include services from different vendors, but an e-distributor coordinates them into
one package for customers. This packaging is an example of a _______ market. -
Answers - horizontal
_______ is a practice where a store sends coupons to a customer, who has already
bought a product from the store, for a more expensive brand of the same product, in the
hope that the customer would prefer the expensive brand. - Answers - Upselling
In the context of e-markplaces, a ______ market concentrates on coordinating a
business process or function involving multiple vendors. - Answers - horizontal
In the context of Internet-enabled supply chain management (SCM), which SCM activity
involves handling returned goods and out-of-stock notifications to customers? - Answers
- Order processing
Hosting services are now available for supply chain management (SCM) systems. This
trend is called ________ as a service. - Answers - software
Which module of an executive information system (EIS) is used by developers to
configure data mapping and screen sequencing? - Answers - builder
Which module of an executive information system (EIS) is responsible for managing
data access? - Answers - administrative
Semistructured decisions are often used in _______. - Answers - sales forecasting
A(n) ________, used in the choice phase, help sort through possible solutions to
choose the best one of us for an organization. - Answers - decision support system
The _______ component of a decision support system (DSS) includes mathematical
and statistical models that, along with the database, enable a DSS to analyze
information. - Answers - model base
