ISM EXAM QUESTIONS AND VERIFIED ACCURATE
ANSWERS
A company's supplier's supplier's suppler and process to manage them is - Answers -
upstream portion of the supply chain
Enterprise and experience of organizational members that has not been formally
documented best describes - Answers - tacit knowledge
______ the process of obtaining cleaning organizing and cataloguing source - Answers
- data/ knowledge aquisition
A check in kiosk at the airport is an example of - Answers - customer touching
Which is a risk associated with human resources when using social media to form
conclusions about employees - Answers - possibility of error
Knowledge is universally applicable and easily moved - Answers - false
An organization uses a formula to compute a reorder quanity of an item in inventory this
is an example of - Answers - structured decision process
Expert systems capture the knowledge of skilled employees in form of a set of rules in a
software that can be used by others in the organization - Answers - true
If you visit amazon's website and then in turn amazon recommends books you might
also like this is cross selling - Answers - true
SMIS restricts word of mouth sales - Answers - false
Apple's siri application is an example of - Answers - intelligent agent
Unlike humans, organizations do not have social capital - Answers - false
Which of the following is a problem along the supply chain - Answers - all of the above
Enterprise systems are strictly internally oriented
Other types of applications must be used for communicating with customers and
suppliers - Answers - false
In the case of multinational retailers, the customer relationship with vendors has
become more personal - Answers - false
ANSWERS
A company's supplier's supplier's suppler and process to manage them is - Answers -
upstream portion of the supply chain
Enterprise and experience of organizational members that has not been formally
documented best describes - Answers - tacit knowledge
______ the process of obtaining cleaning organizing and cataloguing source - Answers
- data/ knowledge aquisition
A check in kiosk at the airport is an example of - Answers - customer touching
Which is a risk associated with human resources when using social media to form
conclusions about employees - Answers - possibility of error
Knowledge is universally applicable and easily moved - Answers - false
An organization uses a formula to compute a reorder quanity of an item in inventory this
is an example of - Answers - structured decision process
Expert systems capture the knowledge of skilled employees in form of a set of rules in a
software that can be used by others in the organization - Answers - true
If you visit amazon's website and then in turn amazon recommends books you might
also like this is cross selling - Answers - true
SMIS restricts word of mouth sales - Answers - false
Apple's siri application is an example of - Answers - intelligent agent
Unlike humans, organizations do not have social capital - Answers - false
Which of the following is a problem along the supply chain - Answers - all of the above
Enterprise systems are strictly internally oriented
Other types of applications must be used for communicating with customers and
suppliers - Answers - false
In the case of multinational retailers, the customer relationship with vendors has
become more personal - Answers - false
