AUTOMOTIVE HEATING AND AIR CONDITIONING 9TH EDITION HALDERMAN TEST BANK – COMPLETE CHAPTERS / CONTENT

AUTOMOTIVE HEATING AND AIR CONDITIONING,
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9E (HALDERMAN)
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Chapter=1===Service=Information,=Work=Orders,=and=Vehicle=Identification=
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1)=What=type=of=information=is=commonly=included=in=the=owner's=manual=that=would=be=a=benefit=
to=the=service=technician?=
A) Maintenance=reminder=light=reset=procedures=
B) Tire=pressure=monitoring=system=reset=procedures=
C) Maintenance=items=specifications=
D) All=of=the=above=
Answer:==D=
Diff:=1====Page=Ref:=2=
Objective:==1-
1=Discuss=the=importance=of=vehicle=owner's=manuals,=service=records,=and=service=information.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==Yes=
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2)=Two=technicians=are=discussing=the=need=for=the=history=of=the=vehicle.=Technician=A=says=that=a
n=accident=could=cause=faults=due=to=hidden=damage.=Technician=B=says=that=some=faults=could=be=
related=to=a=previous=repair.=Which=technician=is=correct?=
A) Technician=A=only=
B) Technician=B=only=
C) Both=technicians=A=and=B==
D) Neither=technician=A=nor=B=
Answer:==C=
Diff:=2====Page=Ref:=5=
Objective:==1-
1=Discuss=the=importance=of=vehicle=owner's=manuals,=service=records,=and=service=information.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==Yes=
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3)=A=campaign=(recall)=is=mailed=to=the=owner=of=a=vehicle=from=the=________.=A)=
vehicle=manufacturer=
B) local=dealer=
C) federal=government=
D) state=or=local=government=
Answer:==A=
Diff:=1====Page=Ref:=3=
Objective:==1-3=Describe=vehicle=recalls=and=campaigns.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==Yes=
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4)=Technical=service=bulletins=(TSBs)=are=issued=by=the=________.=
A) vehicle=manufacturer=

1=
Copyright=©=2023=Pearson=Education,=Inc.=

,B) local=dealer=
C) federal=government=
D) state=or=local=government=
Answer:==A=
Diff:=1====Page=Ref:=3=
Objective:==1-3=Describe=vehicle=recalls=and=campaigns.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==Yes=
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5)=Four=tenths=of=an=hour=is=how=many=minutes?=
A) 14=
B) 24=
C) 34=
D) 44=
Answer:==B=
Diff:=1====Page=Ref:=5=
Objective:==1-2=Explain=the=different=types=of=service=information.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==Yes=
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6)=What=should=the=service=technician=document=on=the=work=order?=
A) The=results=of=any=inspections=and=tests=
B) What=was=replaced=or=serviced=
C) The=dimensions=of=the=related=component=and=comparison=to=factory=specifications=D)=Any=of=
the=above=
Answer:==D=
Diff:=1====Page=Ref:=3-4=
Objective:==1-4=Discuss=the=importance=of=the=work=order.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==Yes=
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7)=The=labor=rate=for=each=operation=is=included=on=the=work=order=and=is=added=by=the=________.=
A)=service=technician=
B) service=advisor=
C) shop=owner=or=designated=warranty=person=
D) Any=of=the=above=
Answer:==C=
Diff:=1====Page=Ref:=5=
Objective:==1-4=Discuss=the=importance=of=the=work=order.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==Yes=
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8)=Which=of=the=following=are=performed=at=no=cost=to=the=vehicle=owner?=
A) TSBs=
B) Campaigns=(recalls)=

2=
Copyright=©=2023=Pearson=Education,=Inc.=

,C) Either=A=or=B=
D) Neither=A=nor=B=
Answer:==B=
Diff:=1====Page=Ref:=3=
Objective:==1-3=Describe=vehicle=recalls=and=campaigns.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==Yes=
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9)=The=first=character=of=the=vehicle=identification=number=is=the=country=of=origin.=Where=was=the=
vehicle=built=that=has=a="5"=as=the=first=character?=
A) United=States=
B) Canada==
C) Mexico==
D) Japan=
Answer:==A=
Diff:=1====Page=Ref:=7=
Objective:==1-
7=Explain=vehicle=identification,=vehicle=safety=certification=label,=and=the=VECI=label.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==Yes=
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10)=The=VECI=label=includes=all=of=these=EXCEPT=________.=
A) engine=identification=
B) horsepower=and=torque=rating=of=the=engine=
C) California=emission=standard=
D) EPA=emission=standard=
Answer:==B=
Diff:=1====Page=Ref:=7=
Objective:==1-
7=Explain=vehicle=identification,=vehicle=safety=certification=label,=and=the=VECI=label.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==Yes=
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11)=Aftermarket=service=information=is=available=in=what=format?=
A) Manuals=
B) CDs=or=DVDs=
C) Internet=
D) All=of=these=are=possible=source=formats.=
Answer:==D=
Diff:=1====Page=Ref:=2=
Objective:==1-2=Explain=the=different=types=of=service=information.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==No=
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12)=What=does=NOT=need=to=be=included=on=the=work=order?=
A) Vehicle=description=
3=
Copyright=©=2023=Pearson=Education,=Inc.=

, B) Miles=on=the=odometer=
C) The=brand=of=gasoline=used=
D) The=estimate=of=the=repair=
Answer:==C=
Diff:=1====Page=Ref:=3=
Objective:==1-4=Discuss=the=importance=of=the=work=order.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==No=
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13)=Which=type=of=manual=or=service=information=includes=the=flat=rate=time=and=the=cost=of=parts?=
A) Labor=guides=
B) Factory=service=manuals=
C) Component=location=guides=
D) Free=Internet=sites=
Answer:==A=
Diff:=1====Page=Ref:=5=
Objective:==1-2=Explain=the=different=types=of=service=information.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==No=
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14)=Technician=A=says=that=paper=factory=service=manuals=covered=several=years=and=models.=Tech
nician=B=says=that=most=aftermarket=paper=service=manuals=only=covered=one=year=and=model=vehi
cle.=Which=technician=is=correct?=
A) Technician=A=only=
B) Technician=B=only=
C) Both=technicians=A=and=B=
D) Neither=technician=A=nor=B=
Answer:==D=
Diff:=2====Page=Ref:=2=
Objective:==1-2=Explain=the=different=types=of=service=information.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==No=
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15)=Where=can=a=technician=find=diagnostic=procedures=to=troubleshoot=an=electrical=problem?=
A) Service=manual=
B) Owners=manual==
C) Lubrication=guide==
D) None=of=these=
Answer:==A=
Diff:=1====Page=Ref:=2=
Objective:==1-2=Explain=the=different=types=of=service=information.=
ASE:==A7=Prepare=for=Heating=and=Air=Conditioning=(A7)=ASE=certification=test.=Chapter=
Quiz:==No=
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Copyright=©=2023=Pearson=Education,=Inc.=