WGU C202 Managing Human Capital ACTUAL
EXAM QUESTIONS WITH COMPLETE SOLUTION
GUIDE (A+ GRADED 100% VERIFIED) LATEST
VERSION 2026/2027!!
Place the steps of progressive discipline in order from first to last. - correct answer -Counseling,
Written warning, Suspension without pay, & Termination
What is an example of opportunity bias? - correct answer -A manager gives an employee low
performance ratings as a result of a failed project, even though the failure was a result of outside
factors.
Which step in an effective training program involves determining the best setting, methods, and
materials to be used? - correct answer -Designing training systems
Which type of training includes both role-playing and action learning? - correct answer -Experiential
training
What does a person's learning style determine? - correct answer -The instructional methods that are
the most effective for training
During which level of Kirkpatrick's training evaluation might participants take a test on the training
materials? - correct answer -Learning
What is the influence tactic that enhances one's formal authority to make a request by referring to
precedents, rules, contracts, or other official documents? - correct answer -Legitimating
Which act was intended to curb common work stoppages, strikes, and general labor conflict? - correct
answer -Wagner Act
What is a psychological contract in the workplace? - correct answer -The hidden expectations and
promises between an employer and an employee
,Which situation is an example of poor person-organizational fit? - correct answer -An employee has
the necessary training and skills for a position, but has a different set of values than the employer.
How does sourcing affect recruiting? - correct answer -Effective sourcing improves the compatibility of
talent pools to open positions.
What is a benefit of external recruiting? - correct answer -New ideas and insights.
Which request might be asked during a case interview? - correct answer -Show which skills you have
that will best benefit this company's goals and mission
Why might human resource managers place limited importance on distributive fairness in the hiring
process? - correct answer -Only those hired tend to appreciate the outcomes of the process.
What is the result of people being committed to, involved with, enthusiastic, and passionate about their
work? - correct answer -Employee engagement
Which action enhances employee engagement? - correct answer -Allowing employees to use their
talents.
What is affective commitment? - correct answer -Having a positive emotional attachment to the
organization and strong identification with its values and goals
What is an example of voluntary turnover? - correct answer -An employee leaves for a higher paying
job.
What are two potential costs of voluntary turnover? - correct answer -It leads to having to train a
replacement worker and It disrupts teamwork.
What are two retention strategies for reducing voluntary turnover? - correct answer -Quality
leadership and Flexible work
, Which factor may increase a company's voluntary turnover? - correct answer -Good economic
environment
What is the difference between replacement planning and succession management? - correct answer -
Identifying specific backup candidates versus building feeder groups up and down the leadership
pipeline
What is an example of workforce redeployment? - correct answer -A firm assigning a Java IT expert to
a new client requesting a Java IT engineer
Which type of compensation can developmental opportunities be considered? - correct answer -
Nonfinancial compensation
What is a disadvantage of a pay-for-performance plan? - correct answer -It could promote unintended
consequences.
What are two reasons why companies offer employee benefits? - correct answer -To provide
employees with work-life balance and To boost employee satisfaction
Which type of a benefit are domestic partner benefits? - correct answer -Optional
What is the goal of an organization that offers the benefits of a wellness program, flextime, and personal
days? - correct answer -To decrease employee absenteeism
What is the goal of an organization that offers an on-site day care for children and elderly people? -
correct answer -To decrease employee stress
Performance Management - correct answer -aligning individual employees' goals and behaviors with
organizational goals and strategies, appraising and evaluating past and current behaviors and
performance, and providing suggestions for improvement.
EXAM QUESTIONS WITH COMPLETE SOLUTION
GUIDE (A+ GRADED 100% VERIFIED) LATEST
VERSION 2026/2027!!
Place the steps of progressive discipline in order from first to last. - correct answer -Counseling,
Written warning, Suspension without pay, & Termination
What is an example of opportunity bias? - correct answer -A manager gives an employee low
performance ratings as a result of a failed project, even though the failure was a result of outside
factors.
Which step in an effective training program involves determining the best setting, methods, and
materials to be used? - correct answer -Designing training systems
Which type of training includes both role-playing and action learning? - correct answer -Experiential
training
What does a person's learning style determine? - correct answer -The instructional methods that are
the most effective for training
During which level of Kirkpatrick's training evaluation might participants take a test on the training
materials? - correct answer -Learning
What is the influence tactic that enhances one's formal authority to make a request by referring to
precedents, rules, contracts, or other official documents? - correct answer -Legitimating
Which act was intended to curb common work stoppages, strikes, and general labor conflict? - correct
answer -Wagner Act
What is a psychological contract in the workplace? - correct answer -The hidden expectations and
promises between an employer and an employee
,Which situation is an example of poor person-organizational fit? - correct answer -An employee has
the necessary training and skills for a position, but has a different set of values than the employer.
How does sourcing affect recruiting? - correct answer -Effective sourcing improves the compatibility of
talent pools to open positions.
What is a benefit of external recruiting? - correct answer -New ideas and insights.
Which request might be asked during a case interview? - correct answer -Show which skills you have
that will best benefit this company's goals and mission
Why might human resource managers place limited importance on distributive fairness in the hiring
process? - correct answer -Only those hired tend to appreciate the outcomes of the process.
What is the result of people being committed to, involved with, enthusiastic, and passionate about their
work? - correct answer -Employee engagement
Which action enhances employee engagement? - correct answer -Allowing employees to use their
talents.
What is affective commitment? - correct answer -Having a positive emotional attachment to the
organization and strong identification with its values and goals
What is an example of voluntary turnover? - correct answer -An employee leaves for a higher paying
job.
What are two potential costs of voluntary turnover? - correct answer -It leads to having to train a
replacement worker and It disrupts teamwork.
What are two retention strategies for reducing voluntary turnover? - correct answer -Quality
leadership and Flexible work
, Which factor may increase a company's voluntary turnover? - correct answer -Good economic
environment
What is the difference between replacement planning and succession management? - correct answer -
Identifying specific backup candidates versus building feeder groups up and down the leadership
pipeline
What is an example of workforce redeployment? - correct answer -A firm assigning a Java IT expert to
a new client requesting a Java IT engineer
Which type of compensation can developmental opportunities be considered? - correct answer -
Nonfinancial compensation
What is a disadvantage of a pay-for-performance plan? - correct answer -It could promote unintended
consequences.
What are two reasons why companies offer employee benefits? - correct answer -To provide
employees with work-life balance and To boost employee satisfaction
Which type of a benefit are domestic partner benefits? - correct answer -Optional
What is the goal of an organization that offers the benefits of a wellness program, flextime, and personal
days? - correct answer -To decrease employee absenteeism
What is the goal of an organization that offers an on-site day care for children and elderly people? -
correct answer -To decrease employee stress
Performance Management - correct answer -aligning individual employees' goals and behaviors with
organizational goals and strategies, appraising and evaluating past and current behaviors and
performance, and providing suggestions for improvement.
