BANK 2026 QUESTIONS WITH SOLUTIONS
GRADED A+
⩥ normative myopia. Answer: When managers overlook or stifle the
importance of core values in their business decisions
⩥ reward power. Answer: A person's ability to influence the behavior of
others by offering them something desirable
⩥ coercive power. Answer: Penalizes actions or behavior
⩥ legitimate power. Answer: The belief that a certain person has the
right to exert influence and certain others have an obligation to accept it
⩥ expert power. Answer: Derived from a person's knowledge and
usually stems from a superior's credibility with subordinates
⩥ referent power. Answer: When one person perceives that his or her
goals or objectives are similar to another's
⩥ motivation. Answer: A force within the individual that focuses their
behavior toward achieving a goal
, ⩥ job performance. Answer: A function of ability and motivation and
can be represented by the equation (job performance = ability x
motivation)
⩥ relatedness needs. Answer: Satisfied by social and interpersonal
relationships
⩥ growth needs. Answer: Satisfied by creative or productive activities
⩥ ethical business conflicts. Answer: When one or more positions on a
decision conflict with organizational goals
⩥ ethical disasters. Answer: Large-scale unethical activity that follows
recognizable phases of escalation, from ethical issue recognition and the
decision to act unethically to the organization's discovery of and
response to the act
⩥ leader-follower congruence. Answer: When leaders and followers
share the same vision, ethical expectations, and objectives for the
company
⩥ emotional intelligence. Answer: An individual's ability to manage
themselves and their relationships with others effectively, characterized
by self-awareness, self-control, and relationship building