Test Bank for Management 11th Edition | Stephen P. Robbins & Mary Coulter | Complete Questions & Answers

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FOR MANAGEMENT 11TH
EDITION ROBBINS
Chapter 2 Organizational Culture and the Organizational Environment

Question ID: 2-1
Question Type: TF
Question: In the symbolic view of management, managers are seen as directly responsible
for an organization's success or failure.
A) True
B) False
Answer: FALSE
Diff: 1 Page Ref: 37
Skill: Recall
Learning Outcome: 2-1 Compare and contrast the actions of managers according to the
omnipotent and symbolic views.

Question ID: 2-2
Question Type: TF
Question: The view of managers as omnipotent is consistent with the stereotypical picture
of the take-charge business executive who can overcome any obstacle in carrying out the
organization's objectives.
A) True
B) False
Answer: TRUE
Diff: 2 Page Ref: 36
Skill: Applied
Learning Outcome: 2-1 Compare and contrast the actions of managers according to the
omnipotent and symbolic views.

Question ID: 2-3
Question Type: TF
Question: The symbolic view of management helps to explain the high turnover among
college/university and professional sports coaches, who are often fired and replaced when
their teams perform poorly.

, A) True
B) False
Answer: FALSE
Diff: 3 Page Ref: 37
Skill: Applied
Learning Outcome: 2-1 Compare and contrast the actions of managers according to the
omnipotent and symbolic views.
Question ID: 2-4
Question Type: TF
Question: In the omnipotent view of management, much of an organization's success or
failure is due to forces outside management's control.
A) True
B) False
Answer: FALSE
Diff: 1 Page Ref: 36
Skill: Recall
Learning Outcome: 2-1 Compare and contrast the actions of managers according to the
omnipotent and symbolic views.

Question ID: 2-5
Question Type: TF
Question: If an organization subscribes to the symbolic view of managers, it is
unreasonable to expect managers to have a significant effect on the organization's
performance.
A) True
B) False
Answer: TRUE
Diff: 1 Page Ref: 37
Skill: Applied
Learning Outcome: 2-1 Compare and contrast the actions of managers according to the
omnipotent and symbolic views.

Question ID: 2-6
Question Type: TF
Question: The symbolic view of management impact is useful in explaining the high
turnover among sports coaches, who can be considered the "managers" of their teams.
A) True
B) False
Answer: FALSE
Diff: 1 Page Ref: 37
Skill: Applied
Learning Outcome: 2-1 Compare and contrast the actions of managers according to the
omnipotent and symbolic views.

,Question ID: 2-7
Question Type: TF
Question: A manager's role in the omnipotent view of management is to create meaning
out of randomness, confusion, and ambiguity.
A) True
B) False
Answer: False
Diff: 2 Page Ref: 36
Skill: Applied
Learning Outcome: 2-1 Compare and contrast the actions of managers according to the
omnipotent and symbolic views.

Question ID: 2-8
Question Type: TF
Question: Organizational culture is a system of shared meaning and beliefs held by
organizational members.
A) True
B) False
Answer: True
Diff: 1 Page Ref: 38
Skill: Recall
Learning Outcome: 2-2 Discuss the characteristics and importance of organizational
culture.

Question ID: 2-9
Question Type: TF
Question: The organizational culture has very little influence on the way employees
analyze and resolve work-related issues.
A) True
B) False
Answer: FALSE
Diff: 2 Page Ref: 39
Skill: Applied
Learning Outcome: 2-2 Discuss the characteristics and importance of organizational
culture.

Question ID: 2-10
Question Type: TF
Question: Organizational culture is a perception, not a reality.
A) True
B) False
Answer: TRUE
Diff: 2 Page Ref: 39

, Skill: Applied
Learning Outcome: 2-2 Discuss the characteristics and importance of organizational
culture.
Question ID: 2-11
Question Type: TF
Question: Strong cultures have a greater influence on employees' behaviours than weak
ones.
A) True
B) False
Answer: TRUE
Diff: 2 Page Ref: 41
Skill: Applied
Learning Outcome: 2-2 Discuss the characteristics and importance of organizational
culture.

Question ID: 2-12
Question Type: TF
Question: Aggressiveness and attention to detail are two key dimensions of organizational
culture.
A) True
B) False
Answer: TRUE
Diff: 1 Page Ref: 39
Skill: Recall
Learning Outcome: 2-2 Discuss the characteristics and importance of organizational
culture.

Question ID: 2-13
Question Type: TF
Question: An increasing body of evidence suggests that strong cultures are associated
with high organizational performance.
A) True
B) False
Answer: TRUE
Diff: 1 Page Ref: 41
Skill: Recall
Learning Outcome: 2-2 Discuss the characteristics and importance of organizational
culture.

Question ID: 2-14
Question Type: MC
Question: Organizations help employees adapt to the culture through socialization.
A) True