WGU C215 Operations
Management OA Exam
Questions And Correct
Answers (Verified Answers)
Plus Rationales 2025/2026
Q&A | Instant Download Pdf
1. What is the primary goal of operations management?
A. Maximize advertising reach
B. Minimize employee count
C. Transform inputs into outputs efficiently
D. Increase stock prices
Answer: C
Rationale: Operations management focuses on efficiently
converting inputs (labor, materials, information) into goods
or services.
2. Which of the following is a transformation process input?
A. Finished goods
B. Customer feedback
C. Raw materials
D. Distribution channels
,Answer: C
Rationale: Raw materials are inputs that are transformed
into outputs.
3. Which forecasting method uses expert opinions?
A. Time series analysis
B. Delphi method
C. Regression analysis
D. Moving average
Answer: B
Rationale: The Delphi method relies on structured expert
judgment.
4. What does EOQ stand for?
A. Economic Order Quantity
B. Efficient Output Quality
C. Estimated Order Queue
D. External Output Quantity
Answer: A
Rationale: EOQ is the optimal order quantity minimizing
total inventory costs.
5. Which inventory cost increases with order frequency?
A. Holding cost
B. Ordering cost
,C. Purchase cost
D. Scrap cost
Answer: B
Rationale: Ordering costs rise when orders are placed more
frequently.
6. What is the purpose of capacity planning?
A. Increase marketing reach
B. Match production capability with demand
C. Reduce employee turnover
D. Set pricing strategies
Answer: B
Rationale: Capacity planning ensures resources meet
demand requirements.
7. Which process layout is best for customized products?
A. Product layout
B. Fixed-position layout
C. Process layout
D. Cellular layout
Answer: C
Rationale: Process layouts handle varied, customized
workflows.
8. What is a bottleneck?
, A. Excess capacity
B. Stage with highest efficiency
C. Stage limiting overall system output
D. Quality control checkpoint
Answer: C
Rationale: A bottleneck restricts throughput of the entire
system.
9. What does JIT stand for?
A. Job Input Tracking
B. Just-in-Time inventory
C. Joint Industrial Technology
D. Job Integration Task
Answer: B
Rationale: JIT reduces inventory by receiving goods only
when needed.
10. Which quality tool is used to identify root causes?
A. Histogram
B. Pareto chart
C. Fishbone diagram
D. Scatter plot
Answer: C
Rationale: Fishbone (Ishikawa) diagrams identify root
causes of problems.
Management OA Exam
Questions And Correct
Answers (Verified Answers)
Plus Rationales 2025/2026
Q&A | Instant Download Pdf
1. What is the primary goal of operations management?
A. Maximize advertising reach
B. Minimize employee count
C. Transform inputs into outputs efficiently
D. Increase stock prices
Answer: C
Rationale: Operations management focuses on efficiently
converting inputs (labor, materials, information) into goods
or services.
2. Which of the following is a transformation process input?
A. Finished goods
B. Customer feedback
C. Raw materials
D. Distribution channels
,Answer: C
Rationale: Raw materials are inputs that are transformed
into outputs.
3. Which forecasting method uses expert opinions?
A. Time series analysis
B. Delphi method
C. Regression analysis
D. Moving average
Answer: B
Rationale: The Delphi method relies on structured expert
judgment.
4. What does EOQ stand for?
A. Economic Order Quantity
B. Efficient Output Quality
C. Estimated Order Queue
D. External Output Quantity
Answer: A
Rationale: EOQ is the optimal order quantity minimizing
total inventory costs.
5. Which inventory cost increases with order frequency?
A. Holding cost
B. Ordering cost
,C. Purchase cost
D. Scrap cost
Answer: B
Rationale: Ordering costs rise when orders are placed more
frequently.
6. What is the purpose of capacity planning?
A. Increase marketing reach
B. Match production capability with demand
C. Reduce employee turnover
D. Set pricing strategies
Answer: B
Rationale: Capacity planning ensures resources meet
demand requirements.
7. Which process layout is best for customized products?
A. Product layout
B. Fixed-position layout
C. Process layout
D. Cellular layout
Answer: C
Rationale: Process layouts handle varied, customized
workflows.
8. What is a bottleneck?
, A. Excess capacity
B. Stage with highest efficiency
C. Stage limiting overall system output
D. Quality control checkpoint
Answer: C
Rationale: A bottleneck restricts throughput of the entire
system.
9. What does JIT stand for?
A. Job Input Tracking
B. Just-in-Time inventory
C. Joint Industrial Technology
D. Job Integration Task
Answer: B
Rationale: JIT reduces inventory by receiving goods only
when needed.
10. Which quality tool is used to identify root causes?
A. Histogram
B. Pareto chart
C. Fishbone diagram
D. Scatter plot
Answer: C
Rationale: Fishbone (Ishikawa) diagrams identify root
causes of problems.
