HRMN 3420 Exam 3 – Study Guide, Revision Notes, and Practice Questions for
Exam Preparation
4 ways to create a learning environment - ✔✔1. provide the training objectives
2. deliver the training content
3. provide opportunities to practice
4. provide feedback
how to provide training objectives - ✔✔take the task statements and turn them into specific
goals that trainees will strive to meet
What must training objectives include - ✔✔content/what, conditions/when/where/how, and
outcome/why
Ensure that outcomes are ... - ✔✔achievable, specific, measurable
How should training content be delivered - ✔✔hear, see, and do
hear - ✔✔classroom instruction, distance learning
see - ✔✔classroom instruction, audiovisual, interactive video or computer system
do - ✔✔business games, role play, simulations
critical features of various content delivery - ✔✔how similar is it to the task, how much control
does the trainee have, how many trainees can take part, how expensive is it
, Provide opportuinites for practice - ✔✔overlearn, learn new skills or behaviors beyond the
point of proficiency
provide frequent feedback - ✔✔focus on task behaviors not trainee as a person
High performance orientation - ✔✔emphasis on demonstrating competence and a reluctance
to work on tasks that you are not good at
High learning orientation - ✔✔emphasis on building competence and an intrinsic enjoyment
for trying new tasks and learning new things
Transfer of training - ✔✔refers to on-the-job use of the KSAOs learned during training
How can transfer of training be increased - ✔✔when trainees practice learned skills in the first
days and weeks back on the job
What effects the ability to practice new skills - ✔✔trainee personality, job context
Work climate fro transfer - ✔✔opportunity to use learned capability, technological support,
self-management skills, peer support, manager support
Cognitive outcomes - ✔✔K, measured with paper and pencil tests or computer based
experiences. what do you know now that you didnt before?
Skill based outcomes - ✔✔S, measure using trainer, peer, and supervisor evaluation, work
sample tests, or computer based exercise.
Affected Outcomes - ✔✔O, increase self-confidence, acceptance of diversity, safety attitudes,
motivation, and reaction to program. measured using surveys and interviews
Exam Preparation
4 ways to create a learning environment - ✔✔1. provide the training objectives
2. deliver the training content
3. provide opportunities to practice
4. provide feedback
how to provide training objectives - ✔✔take the task statements and turn them into specific
goals that trainees will strive to meet
What must training objectives include - ✔✔content/what, conditions/when/where/how, and
outcome/why
Ensure that outcomes are ... - ✔✔achievable, specific, measurable
How should training content be delivered - ✔✔hear, see, and do
hear - ✔✔classroom instruction, distance learning
see - ✔✔classroom instruction, audiovisual, interactive video or computer system
do - ✔✔business games, role play, simulations
critical features of various content delivery - ✔✔how similar is it to the task, how much control
does the trainee have, how many trainees can take part, how expensive is it
, Provide opportuinites for practice - ✔✔overlearn, learn new skills or behaviors beyond the
point of proficiency
provide frequent feedback - ✔✔focus on task behaviors not trainee as a person
High performance orientation - ✔✔emphasis on demonstrating competence and a reluctance
to work on tasks that you are not good at
High learning orientation - ✔✔emphasis on building competence and an intrinsic enjoyment
for trying new tasks and learning new things
Transfer of training - ✔✔refers to on-the-job use of the KSAOs learned during training
How can transfer of training be increased - ✔✔when trainees practice learned skills in the first
days and weeks back on the job
What effects the ability to practice new skills - ✔✔trainee personality, job context
Work climate fro transfer - ✔✔opportunity to use learned capability, technological support,
self-management skills, peer support, manager support
Cognitive outcomes - ✔✔K, measured with paper and pencil tests or computer based
experiences. what do you know now that you didnt before?
Skill based outcomes - ✔✔S, measure using trainer, peer, and supervisor evaluation, work
sample tests, or computer based exercise.
Affected Outcomes - ✔✔O, increase self-confidence, acceptance of diversity, safety attitudes,
motivation, and reaction to program. measured using surveys and interviews
