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WGU C207 Data Driven Decision Making (Cohort)WGU C207 Data Driven Decision Making (Cohort) Study Guide – Key Concepts & Revision Notes (2026)

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Davenport–Kim 3-Stage Decision Model This model is central to data-driven decision making: 1. Framing the Problem Problem identification and definition 2. Solving the Problem Data collection, analysis, and modeling 3. Communicating Results Presenting insights using visuals and reports Key Idea: Problem recognition happens in Framing the Problem Data collection happens in Solving the Problem Visualization supports Communicating Results WGU C207 Data Driven Decision Making - Data Driven Express Cohort Frame the Problem, Solving the Problem and Communicating Results are part of which decision making model? - CORRECT ANSWER-Davenport-Kim three-stage model In which stage of the Davenport-Kim model is problem recognition? - CORRECT ANSWER-Framing the problem In which stage of the Davenport-Kim model is data collection? - CORRECT ANSWER-Solving the problem What is a key reason we study statistics? - CORRECT ANSWER-To make informed decisions Visually presenting the data assists in which stage of the Davenport-Kim model? - CORRECT ANSWER-Communicating the results When does research fail to produce reliable results? - CORRECT ANSWER-Poor research validity What are the two major issues surrounding research standards? - CORRECT ANSWER-Best practices and ethics In order to be a statistically valid sample, the sample must be: - CORRECT ANSWER-The appropriate size and random Not selecting a random sample is what type of bias? - CORRECT ANSWER-Measurement Not selecting a right sized sample is what type of bias? - CORRECT ANSWER-Measurement Research best practices eliminate... - CORRECT ANSWER-Bias Outliers create this type of error - CORRECT ANSWER-Out-of Range Unpredictable error - CORRECT ANSWER-Random Error - No correlation Error may occur from missing data. (Example: Space not filled in) - CORRECT ANSWER-Omission Error - Distorted results This error repeats itself - CORRECT ANSWER-Systematic Error - Skewed results Observation points that are distant from other observations. - CORRECT ANSWER-Outliers Note: Can be included or excluded in analysis (causes skewness) Types of Bias: Bias that occurs from not selecting a random sample - CORRECT ANSWER-Measurement bias Types of Bias: Bias introduced because respondents believe it will be beneficial if selected. - CORRECT ANSWER-Conscious bias (key word: benefit) Consistent and repeatable data - CORRECT ANSWER-Reliable Resulting from accurate measurements - CORRECT ANSWER-Valid data If a responder lies on their survey, this creates what type of bias? - CORRECT ANSWER-Information Sorting your spreadsheet can expose these errors by moving them to the very top or the very bottom of the column - CORRECT ANSWER-Omission or Out-of-Range An error that will fi

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WGU C207 Data Driven Decision Making -
Data Driven Express Cohort
Frame the Problem, Solving the Problem and Communicating Results are part of which
decision making model? - CORRECT ANSWER-Davenport-Kim three-stage model

In which stage of the Davenport-Kim model is problem recognition? - CORRECT
ANSWER-Framing the problem

In which stage of the Davenport-Kim model is data collection? - CORRECT
ANSWER-Solving the problem

What is a key reason we study statistics? - CORRECT ANSWER-To make informed
decisions

Visually presenting the data assists in which stage of the Davenport-Kim model? -
CORRECT ANSWER-Communicating the results

When does research fail to produce reliable results? - CORRECT ANSWER-Poor
research validity

What are the two major issues surrounding research standards? - CORRECT
ANSWER-Best practices and ethics

In order to be a statistically valid sample, the sample must be: - CORRECT
ANSWER-The appropriate size and random

Not selecting a random sample is what type of bias? - CORRECT
ANSWER-Measurement

Not selecting a right sized sample is what type of bias? - CORRECT
ANSWER-Measurement

Research best practices eliminate... - CORRECT ANSWER-Bias

Outliers create this type of error - CORRECT ANSWER-Out-of Range

Unpredictable error - CORRECT ANSWER-Random Error - No correlation

,Error may occur from missing data. (Example: Space not filled in) - CORRECT
ANSWER-Omission Error - Distorted results

This error repeats itself - CORRECT ANSWER-Systematic Error - Skewed results

Observation points that are distant from other observations. - CORRECT
ANSWER-Outliers Note: Can be included or excluded in analysis (causes skewness)

Types of Bias: Bias that occurs from not selecting a random sample - CORRECT
ANSWER-Measurement bias

Types of Bias: Bias introduced because respondents believe it will be beneficial if
selected. - CORRECT ANSWER-Conscious bias (key word: benefit)

Consistent and repeatable data - CORRECT ANSWER-Reliable

Resulting from accurate measurements - CORRECT ANSWER-Valid data

If a responder lies on their survey, this creates what type of bias? - CORRECT
ANSWER-Information

Sorting your spreadsheet can expose these errors by moving them to the very top or the
very bottom of the column - CORRECT ANSWER-Omission or Out-of-Range

An error that will fix itself over time - CORRECT ANSWER-Random

An error that will not fix itself. You must do something - CORRECT
ANSWER-Systematic

Cleaning and organizing data - CORRECT ANSWER-Data Management

Are the following variable quantitative or qualitative? Personality type, social class, or
communication style - CORRECT ANSWER-Qualitative

A study used when you a conditions can't be controlled - CORRECT
ANSWER-Observational study

Observes people going forward in time from the time of their entry into the study. -
CORRECT ANSWER-Cohort Study

,What are the three elements of an experimental study? - CORRECT ANSWER-Unit,
Treatment, Response

Accurately measures what it is intended to measure - CORRECT ANSWER-Valid data

________ an experimental study prevents bias. - CORRECT ANSWER-Blinding

Neither the treatment allocator nor the participant knows in which group the participant
is contributing. (Who is getting the real drug?) - CORRECT ANSWER-Double blind
study

The participants are not told if they are in the treatment group or control group -
CORRECT ANSWER-Blind study

Describes characteristics of a dataset. Mean, median, mode, variation, standard
deviation, range.... - CORRECT ANSWER-Descriptive analytics

Uses data from t he past to predict the future - CORRECT ANSWER-Predictive

Uses experimental design and optimization to predict a future - CORRECT
ANSWER-Prescriptive

If we move to six appointments an hour we can increase revenue 2%. Which form of
analytics is this? - CORRECT ANSWER-Prescriptive - We are taking a specific course
of action

Based on the last four quarters, we can predict $4,1 million in sales next quarter. Which
form of analytics is this? - CORRECT ANSWER-Predictive: We aren't taking any action

The number of appointments per day averaged 7 over the last 6 months. Which form of
analytics is this? - CORRECT ANSWER-Descriptive: We are only describing the past.
No future predictions are made.

Is Big Data structured, unstructured or both? - CORRECT ANSWER-Both

Where do we store big data - CORRECT ANSWER-In a big data warehouse

, Why do marketing teams use big data? - CORRECT ANSWER-"Datamining" assists in
targeting the best customers for new products or reaching existing customers for like
products

Name the 4 levels of measurement - CORRECT ANSWER-(NOIR) Nominal, Ordinal,
Interval Ratio

Continuous data with unique zero point is _______ level of measurement. - CORRECT
ANSWER-Ratio

Orders data at equal distance apart is _______ level of measurement. - CORRECT
ANSWER-Interval

Identify, Group, or Categorize is _______ level of measurement. - CORRECT
ANSWER-Nominal

The colors of cars is which level of measurement? - CORRECT ANSWER-Nominal

The price of the car is which level of measurement? - CORRECT ANSWER-Ratio

Which level of measurement can be multiplied and divided? - CORRECT
ANSWER-Ratio

Which level of measurement cannot be analyzed which most statistical test? -
CORRECT ANSWER-Nominal

Correlation is not _________ - CORRECT ANSWER-Causation

A good sample of the population being studied will be the right size and ___________ -
CORRECT ANSWER-Random

If a sample is not random it creates ____________ - CORRECT
ANSWER-Measurement Bias

If a sample is not the right size it creates ___________ - CORRECT
ANSWER-Measurement Bias

Measuring the housing market in North Carolina when making an inference about the
entire East coast is an example of __________ - CORRECT
ANSWER-Non-representative Sample

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