SOPHOS TECHNICIAN CERTIFICATION
EVALUATION 2026 TECHNICAL SUPPORT
QUESTIONS AND SOLUTIONS VERIFIED
GRADED A+
●● True.
Answer: TRUE or FALSE: Only PE files can be restored from SafeStore
through the user interface.
●● Domain user.
Answer: What is the minimum type of user required to connect to AD to
gather the user and group information?
●● Global settings > Controlled Updates.
Answer: By default, computers get the latest Sophos product updates
automatically, where can an admin change this to allow control over
updates?
●● telnet dc.sophos.local 636.
Answer: You want to test the default SSL LDAP port for Active
Directory synchronization. Enter the command you would use to verify
connectivity to a domain controller named dc.sophos.local. _____
, ●● %ProgramData%\sophos\sophos cloud AD sync\logs.
Answer: Where is the AD sync log location?
●● nslookup.
Answer: The Central Admin Dashboard shows that none of your
endpoints are using one of your update caches. When pinging the update
cache by name it fails. What command do you use to investigate this
further?
●● True.
Answer: TRUE or FALSE: Tamper Protection is enabled by default in
Sophos Central.
●● (1) Sophos Endpoint Self Help
(2) Sophos Central.
Answer: Which 2 methods does Sophos provide that will display the
status of all Sophos services on Windows computers? Choose two (2).
●● The connection was blocked but the root cause has NOT been
cleaned up.
Answer: Which of the following statements is TRUE for a C2/Generic-C
detection?
●● Active Directory Sync Utility.
EVALUATION 2026 TECHNICAL SUPPORT
QUESTIONS AND SOLUTIONS VERIFIED
GRADED A+
●● True.
Answer: TRUE or FALSE: Only PE files can be restored from SafeStore
through the user interface.
●● Domain user.
Answer: What is the minimum type of user required to connect to AD to
gather the user and group information?
●● Global settings > Controlled Updates.
Answer: By default, computers get the latest Sophos product updates
automatically, where can an admin change this to allow control over
updates?
●● telnet dc.sophos.local 636.
Answer: You want to test the default SSL LDAP port for Active
Directory synchronization. Enter the command you would use to verify
connectivity to a domain controller named dc.sophos.local. _____
, ●● %ProgramData%\sophos\sophos cloud AD sync\logs.
Answer: Where is the AD sync log location?
●● nslookup.
Answer: The Central Admin Dashboard shows that none of your
endpoints are using one of your update caches. When pinging the update
cache by name it fails. What command do you use to investigate this
further?
●● True.
Answer: TRUE or FALSE: Tamper Protection is enabled by default in
Sophos Central.
●● (1) Sophos Endpoint Self Help
(2) Sophos Central.
Answer: Which 2 methods does Sophos provide that will display the
status of all Sophos services on Windows computers? Choose two (2).
●● The connection was blocked but the root cause has NOT been
cleaned up.
Answer: Which of the following statements is TRUE for a C2/Generic-C
detection?
●● Active Directory Sync Utility.
