BAO Exam 2024 PART Two UPDATED ACTUAL
Questions And Correct Answers
Terms in this set (42)
When discussing merchandise One that is neither lined on the interior nor
legislation mandates that the ornamented on the exterior, and two that may have
consumer be offered a minimum of 3 a lining and/or ornamentation.
choices for caskets. What are they?
Why is it important to know what it is You need to ensure it is information that is
you need to present to the client relevant to them. Example: You wouldn't want to
family when it comes to discuss metal caskets for an individual being
merchandise? cremated. Metal doesn’t burn, and in Ontario, a
body being provided for cremation must be in a
combustible container
Ensure you know the specifics of what you’re
presenting to the family. If you are presenting the
actual product, make sure you know how it work.
Why is it important to never push or You NEVER want to take advantage of a family. Not
guilt the family into a purchase? only is it just a dick move, doing so could cause
professional misconduct charges to be laid by the
regulatory body.
,What is the importance of a A completed contract legally binds your
completing a contract? establishment to the purchaser. The completion is
an important task because you, as the
representative are responsible for ensuring the
contract meets all the legislated requirements,
have all prices included so your company does not
take a loss and also does not overcharge.
Why was the BAO's consumer guide To help educate the consumer when needing to
created? make bereavement-related arrangements of any
kind
The guide is required to be provided to a
potential purchaser before negotiating a contract
When did it become a requirement July 2021. It is also required that the website has the
for every operator ensure their establishment's price list so that anyone can have a
website contains a link to, or chance to obtain and read the guide before
electronic copy of, the Consumer interacting with a provider.
Information Guide?
At what point can a pre be changed? Pre-arrangements can be changed at any time (and
when a death does occur those prearrangements
must be visited by the legal authority, and
changes may be made by that individual)
, What is the order of authority as o Estate trustee
outlined by the BAO?
o Spouse. If none,
o Child. If none, (Adult child. If there is ever a
discrepancy between children etc, it is wisest to
take direction from the eldest. If there is still a
discrepancy, have the individuals go to court
before proceeding with arrangements)
o Grandchild. If none,
o Great grandchild. If none,
o Parent. If none (in the case of a minor decedent,
the parent with custody would be the next of kin
for arrangement purposes)
o Sibling. If none
o Grandparent. If none,
o Aunt, uncle, niece, nephew. If none,
o Collateral relatives of more remote degrees
Can a provider refuse to let a family NO.
provide their own casket?
A client family always has the option of providing
their casket. As a professional you may not refuse
to accept this option, nor can you charge anything
to the purchaser when this option is selected.
Questions And Correct Answers
Terms in this set (42)
When discussing merchandise One that is neither lined on the interior nor
legislation mandates that the ornamented on the exterior, and two that may have
consumer be offered a minimum of 3 a lining and/or ornamentation.
choices for caskets. What are they?
Why is it important to know what it is You need to ensure it is information that is
you need to present to the client relevant to them. Example: You wouldn't want to
family when it comes to discuss metal caskets for an individual being
merchandise? cremated. Metal doesn’t burn, and in Ontario, a
body being provided for cremation must be in a
combustible container
Ensure you know the specifics of what you’re
presenting to the family. If you are presenting the
actual product, make sure you know how it work.
Why is it important to never push or You NEVER want to take advantage of a family. Not
guilt the family into a purchase? only is it just a dick move, doing so could cause
professional misconduct charges to be laid by the
regulatory body.
,What is the importance of a A completed contract legally binds your
completing a contract? establishment to the purchaser. The completion is
an important task because you, as the
representative are responsible for ensuring the
contract meets all the legislated requirements,
have all prices included so your company does not
take a loss and also does not overcharge.
Why was the BAO's consumer guide To help educate the consumer when needing to
created? make bereavement-related arrangements of any
kind
The guide is required to be provided to a
potential purchaser before negotiating a contract
When did it become a requirement July 2021. It is also required that the website has the
for every operator ensure their establishment's price list so that anyone can have a
website contains a link to, or chance to obtain and read the guide before
electronic copy of, the Consumer interacting with a provider.
Information Guide?
At what point can a pre be changed? Pre-arrangements can be changed at any time (and
when a death does occur those prearrangements
must be visited by the legal authority, and
changes may be made by that individual)
, What is the order of authority as o Estate trustee
outlined by the BAO?
o Spouse. If none,
o Child. If none, (Adult child. If there is ever a
discrepancy between children etc, it is wisest to
take direction from the eldest. If there is still a
discrepancy, have the individuals go to court
before proceeding with arrangements)
o Grandchild. If none,
o Great grandchild. If none,
o Parent. If none (in the case of a minor decedent,
the parent with custody would be the next of kin
for arrangement purposes)
o Sibling. If none
o Grandparent. If none,
o Aunt, uncle, niece, nephew. If none,
o Collateral relatives of more remote degrees
Can a provider refuse to let a family NO.
provide their own casket?
A client family always has the option of providing
their casket. As a professional you may not refuse
to accept this option, nor can you charge anything
to the purchaser when this option is selected.
