MGT 366 - Final Exam UPDATED ACTUAL Questions And Correct Answers
Terms in this set (33)
, Which of these elements is not part of the Deming Design
Wheel?
- Check
- Plan
- Design
- Act
The UCL and LCL for an X-bar chart are 50 and 40 Explore the assignable causes because at least one of the sample means is
respectively. The central line is 45, and the process outside the control limits
variability is considered in control. The results of the next
six sample means are 48, 43, 47, 41, 54, and 46. What
should you do?
- Explore the assignable causes because there is a trend
- Explore the assignable causes because at least one of
the sample means is outside the control limits
- Nothing: the process is in control
- Explore the assignable causes because there is a run
Improving quality seems to be a strategic weapon in Prevention costs
gaining market share. However, improving quality entails
allocation of resources and effort. As greater effort is
expended to stop defects before they occur, which one
of the following costs increases?
- External failure costs
- Appraisal costs
- Internal failure costs
- Prevention costs
A sampling plan is best for evaluating quality when (1) 1 and 4
inspection costs are high, (2) inspection costs are low, (3)
non-destructive testing is available, (4) destructive testing
is required
Which of the following would be considered an appraisal Running a functional test on each item before it is boxed for shipment
cost of quality?
- Running a functional test on each item before it is
boxed for shipment
- Purchasing better tools for workers to perform their
jobs
- Repairing an item under the warranty
- Training workers to perform their jobs
Consumers consider 5 aspects when defining quality. Individual Dev.
Which one of the following is least likely to be one of
these aspects?
- Fitness for use
- Individual development
- Psychological impressions
- Value
Terms in this set (33)
, Which of these elements is not part of the Deming Design
Wheel?
- Check
- Plan
- Design
- Act
The UCL and LCL for an X-bar chart are 50 and 40 Explore the assignable causes because at least one of the sample means is
respectively. The central line is 45, and the process outside the control limits
variability is considered in control. The results of the next
six sample means are 48, 43, 47, 41, 54, and 46. What
should you do?
- Explore the assignable causes because there is a trend
- Explore the assignable causes because at least one of
the sample means is outside the control limits
- Nothing: the process is in control
- Explore the assignable causes because there is a run
Improving quality seems to be a strategic weapon in Prevention costs
gaining market share. However, improving quality entails
allocation of resources and effort. As greater effort is
expended to stop defects before they occur, which one
of the following costs increases?
- External failure costs
- Appraisal costs
- Internal failure costs
- Prevention costs
A sampling plan is best for evaluating quality when (1) 1 and 4
inspection costs are high, (2) inspection costs are low, (3)
non-destructive testing is available, (4) destructive testing
is required
Which of the following would be considered an appraisal Running a functional test on each item before it is boxed for shipment
cost of quality?
- Running a functional test on each item before it is
boxed for shipment
- Purchasing better tools for workers to perform their
jobs
- Repairing an item under the warranty
- Training workers to perform their jobs
Consumers consider 5 aspects when defining quality. Individual Dev.
Which one of the following is least likely to be one of
these aspects?
- Fitness for use
- Individual development
- Psychological impressions
- Value
