CAL REGIONAL FINAL EXAM
QUESTIONS AND ANSWERS 100% PASS.
What is another term for Blood Bank? - ANS Immunohematology
What department works with Chemistry for therapeutic drug monitoring? - ANS The
pharmacy
What is measured in an electrolyte panel? - ANS Sodium and potassium
Why is promoting good public relations a part of a phlebotomists role? - ANS Its reviewed
valuable in the delivery of a patients care
Who is responsible for administering oxygen therapy? - ANS Respiratory therapy
What is the literal greek translation of phlebotomy? - ANS Vein incision
What is not part of a phlebotomists duty? - ANS Starting IV's
What are the credentials for an ASCP-certified phlebotomist? - ANS PBT
What is earned as proof of participation in workshops? - ANS CEU's
2026 STUDY MATERIAL @COPYRIGHT RESERVED 1
, What can be a barrier for effective communication? - ANS If a patient does not speak English
What is a confirming response to a patient? - ANS I understand how you must be feeling
What demonstrates negative kinesics? - ANS Frowning
What communicates unprofessionalism? - ANS Intense odor of cologne
What is considered improper phone etiquette? - ANS Hanging up on an angry caller
What is least likely to be performed by local public health agencies? - ANS Licensure of public
health agencies
What situation shows integrity? - ANS A phlebotomists who follows the rules when obtaining
a specimen.
What lab department prepares blood for patient transfusion? - ANS Immunohematology
Drawing a patient's blood without his or her permission can result in a charge of? -
ANS Assault and Battery
Two phlebotomists are discussing a patient's condition in the elevator. They are overheard by
the patient's daughter. This is an example of? - ANS Invasion of privacy
What does not violate a patients confidentiality? - ANS Sharing collection site information on
a difficult patient
What is considered malpractice claim? - ANS Improper treatment
2026 STUDY MATERIAL @COPYRIGHT RESERVED 2
QUESTIONS AND ANSWERS 100% PASS.
What is another term for Blood Bank? - ANS Immunohematology
What department works with Chemistry for therapeutic drug monitoring? - ANS The
pharmacy
What is measured in an electrolyte panel? - ANS Sodium and potassium
Why is promoting good public relations a part of a phlebotomists role? - ANS Its reviewed
valuable in the delivery of a patients care
Who is responsible for administering oxygen therapy? - ANS Respiratory therapy
What is the literal greek translation of phlebotomy? - ANS Vein incision
What is not part of a phlebotomists duty? - ANS Starting IV's
What are the credentials for an ASCP-certified phlebotomist? - ANS PBT
What is earned as proof of participation in workshops? - ANS CEU's
2026 STUDY MATERIAL @COPYRIGHT RESERVED 1
, What can be a barrier for effective communication? - ANS If a patient does not speak English
What is a confirming response to a patient? - ANS I understand how you must be feeling
What demonstrates negative kinesics? - ANS Frowning
What communicates unprofessionalism? - ANS Intense odor of cologne
What is considered improper phone etiquette? - ANS Hanging up on an angry caller
What is least likely to be performed by local public health agencies? - ANS Licensure of public
health agencies
What situation shows integrity? - ANS A phlebotomists who follows the rules when obtaining
a specimen.
What lab department prepares blood for patient transfusion? - ANS Immunohematology
Drawing a patient's blood without his or her permission can result in a charge of? -
ANS Assault and Battery
Two phlebotomists are discussing a patient's condition in the elevator. They are overheard by
the patient's daughter. This is an example of? - ANS Invasion of privacy
What does not violate a patients confidentiality? - ANS Sharing collection site information on
a difficult patient
What is considered malpractice claim? - ANS Improper treatment
2026 STUDY MATERIAL @COPYRIGHT RESERVED 2
