CLS 119 Final Exam with all Correct & 100% Verified
Answers |Latest Version |Already Graded A+
Barriers to communication ✔Correct Answer-language, hearing, unconscious
Three frames of reference that are a common understanding during communication ✔Correct
Answer-Background, Education, Experience
Children ages 2 to 6 view medical care as what ✔Correct Answer-Punishment for bad
behavior
What is the proper way to restrain a child patient ✔Correct Answer-Parent or Caregiver holds
child, medical staff if parent or caregiver unable
Effective ways of working with children and families ✔Correct Answer-speak to child at their
level, include personal conversation, be honest
What are the ways a phlebotomist can achieve quality customer service ✔Correct Answer-
customer wants, determine level of service received, take action to satisfy customer
Best way to move a child's attention during a procedure ✔Correct Answer-distraction
Children understand illness at what age ✔Correct Answer-10 or Older
Kinesics ✔Correct Answer-postures, gestures, eye contact, facial expressions that accompany
verbal communication
What is considered nonverbal communication ✔Correct Answer-eye contact
Accommodator ✔Correct Answer-the peacemaker in a conflict, smoothing over the conflict is
a method of accommodating
Dorsal Vein ✔Correct Answer-Hand
What age do children understand the mechanics of health and how procedures help lead to a
cure ✔Correct Answer-6 to 9 years
Two different ways a Phlebotomist communicates with a patient ✔Correct Answer-Verbal and
Nonverbal
What age is affected by stress and seperation from parent ✔Correct Answer-0 - 2 years
, Should a phlebotomist tell the patient problems at home? Why? ✔Correct Answer-NO,
patient satisfaction
Where can lab test on a certificate of waiver be billed to? ✔Correct Answer-Medicare and
Medicaid
The centers for Medicare and Medicaid services (CMS) regulate which lab test performed?
✔Correct Answer-Clinical Trials
Diurnal ✔Correct Answer-is a daily variation in the blood levels at a particular time of day
When should a venipuncture site not be cleaned with alcohol? ✔Correct Answer-Blood
Alcohol Count ( BAC )
Which agency established guidelines concerning contact with blood and bodily fluids?
✔Correct Answer-CDC
What do glucose tolerance testing and therapeutic drug monitor test have in common as far as
collection requirements? ✔Correct Answer-Time Sample
What is the percentage for solution of household bleach to clean spills involving bodily fluids
such as blood and urine? ✔Correct Answer-10 %
What is the most common cause of blood culture contamination? ✔Correct Answer-Improper
site preparation
At what per cubic millimeter is a platelet count affected during a bleeding time test?
✔Correct Answer-falls below 100,000
The through level ✔Correct Answer-blood is drawn to monitor the therapy of peak level
drawn 1 hour after adminstering
What does an oral glucose tolerance test? ✔Correct Answer-detect borderline diabetes
According to CLIA mandates to test for moderately complex test what minimum degree must a
clinical consultant have? ✔Correct Answer-Docturate
List all the HCS required label pictograms for alerting chemical hazards ✔Correct Answer-
Corrosion, skull & crossbones, flame over sticks
What is a normal fasting glucose level ✔Correct Answer-70-100 mg/dL
List the sharps container guidelines ✔Correct Answer-accessible to employees, location close
to where sharps are used, must have locking mechinism when container is full
Answers |Latest Version |Already Graded A+
Barriers to communication ✔Correct Answer-language, hearing, unconscious
Three frames of reference that are a common understanding during communication ✔Correct
Answer-Background, Education, Experience
Children ages 2 to 6 view medical care as what ✔Correct Answer-Punishment for bad
behavior
What is the proper way to restrain a child patient ✔Correct Answer-Parent or Caregiver holds
child, medical staff if parent or caregiver unable
Effective ways of working with children and families ✔Correct Answer-speak to child at their
level, include personal conversation, be honest
What are the ways a phlebotomist can achieve quality customer service ✔Correct Answer-
customer wants, determine level of service received, take action to satisfy customer
Best way to move a child's attention during a procedure ✔Correct Answer-distraction
Children understand illness at what age ✔Correct Answer-10 or Older
Kinesics ✔Correct Answer-postures, gestures, eye contact, facial expressions that accompany
verbal communication
What is considered nonverbal communication ✔Correct Answer-eye contact
Accommodator ✔Correct Answer-the peacemaker in a conflict, smoothing over the conflict is
a method of accommodating
Dorsal Vein ✔Correct Answer-Hand
What age do children understand the mechanics of health and how procedures help lead to a
cure ✔Correct Answer-6 to 9 years
Two different ways a Phlebotomist communicates with a patient ✔Correct Answer-Verbal and
Nonverbal
What age is affected by stress and seperation from parent ✔Correct Answer-0 - 2 years
, Should a phlebotomist tell the patient problems at home? Why? ✔Correct Answer-NO,
patient satisfaction
Where can lab test on a certificate of waiver be billed to? ✔Correct Answer-Medicare and
Medicaid
The centers for Medicare and Medicaid services (CMS) regulate which lab test performed?
✔Correct Answer-Clinical Trials
Diurnal ✔Correct Answer-is a daily variation in the blood levels at a particular time of day
When should a venipuncture site not be cleaned with alcohol? ✔Correct Answer-Blood
Alcohol Count ( BAC )
Which agency established guidelines concerning contact with blood and bodily fluids?
✔Correct Answer-CDC
What do glucose tolerance testing and therapeutic drug monitor test have in common as far as
collection requirements? ✔Correct Answer-Time Sample
What is the percentage for solution of household bleach to clean spills involving bodily fluids
such as blood and urine? ✔Correct Answer-10 %
What is the most common cause of blood culture contamination? ✔Correct Answer-Improper
site preparation
At what per cubic millimeter is a platelet count affected during a bleeding time test?
✔Correct Answer-falls below 100,000
The through level ✔Correct Answer-blood is drawn to monitor the therapy of peak level
drawn 1 hour after adminstering
What does an oral glucose tolerance test? ✔Correct Answer-detect borderline diabetes
According to CLIA mandates to test for moderately complex test what minimum degree must a
clinical consultant have? ✔Correct Answer-Docturate
List all the HCS required label pictograms for alerting chemical hazards ✔Correct Answer-
Corrosion, skull & crossbones, flame over sticks
What is a normal fasting glucose level ✔Correct Answer-70-100 mg/dL
List the sharps container guidelines ✔Correct Answer-accessible to employees, location close
to where sharps are used, must have locking mechinism when container is full
