AVIXA CTS LATEST 2026 EXAM QUESTIONS AND
SOLUTIONS RATED A+
✔✔"When working within a Service Level Agreement (SLA) process, your role as an AV
professional may be as an end user. In that case, you will want to make sure that:" -
✔✔"The service targets meet your needs, and that you raise potential issues [affecting
you]"
✔✔" When creating a Service Level Agreement (SLA), what type of information will the
AV professional need to compile?" - ✔✔"An accurate list of measurable outcomes of
service, and user demands"
✔✔"When compiling site information for a project, what technical documentation may
provide relevant information?" - ✔✔" Owner organization's standards, industry
standards, local codes and ordinances"
✔✔"It is best practice, when presenting your project proposal to the client, to make sure
that ____while addressing client questions and concerns." - ✔✔"The meeting stays
focused on the identified topics and objectives"
✔✔"Why is contingency budgeting a good idea on large, long-term projects?" - ✔✔" It is
a great way to plan for additional unexpected costs"
1
✔✔"When developing an AV solution for a client, whose input is crucial when
determining system requirements?" - ✔✔End users
✔✔"What is the purpose of the Program Report and what factors should be addressed
in it?" - ✔✔" Provide interpretation of user AV needs and a functional description of the
systems
"
✔✔"What must be included in the breakdown of probable costs?" - ✔✔"A basic report
by room or system, and the total cost for each"
✔✔"Things common to both servers and clients include:" - ✔✔" BIOS, RAM,
motherboard and connections for peripherals"
✔✔"Considerations for determining an appropriate display system include which of the
following requirements:" - ✔✔"Size, brightness, resolution, aspect ratio, and input
signals"
SOLUTIONS RATED A+
✔✔"When working within a Service Level Agreement (SLA) process, your role as an AV
professional may be as an end user. In that case, you will want to make sure that:" -
✔✔"The service targets meet your needs, and that you raise potential issues [affecting
you]"
✔✔" When creating a Service Level Agreement (SLA), what type of information will the
AV professional need to compile?" - ✔✔"An accurate list of measurable outcomes of
service, and user demands"
✔✔"When compiling site information for a project, what technical documentation may
provide relevant information?" - ✔✔" Owner organization's standards, industry
standards, local codes and ordinances"
✔✔"It is best practice, when presenting your project proposal to the client, to make sure
that ____while addressing client questions and concerns." - ✔✔"The meeting stays
focused on the identified topics and objectives"
✔✔"Why is contingency budgeting a good idea on large, long-term projects?" - ✔✔" It is
a great way to plan for additional unexpected costs"
1
✔✔"When developing an AV solution for a client, whose input is crucial when
determining system requirements?" - ✔✔End users
✔✔"What is the purpose of the Program Report and what factors should be addressed
in it?" - ✔✔" Provide interpretation of user AV needs and a functional description of the
systems
"
✔✔"What must be included in the breakdown of probable costs?" - ✔✔"A basic report
by room or system, and the total cost for each"
✔✔"Things common to both servers and clients include:" - ✔✔" BIOS, RAM,
motherboard and connections for peripherals"
✔✔"Considerations for determining an appropriate display system include which of the
following requirements:" - ✔✔"Size, brightness, resolution, aspect ratio, and input
signals"
