AVIXA CTS COMPREHENSIVE EXAM 2026 QUESTIONS
AND SOLUTIONS RATED A+
✔✔ - ✔✔Projectors may use different lamp technologies for different reasons. For long
life without changing the light source, which technology is preferred? Halogen lamp
Fluorescent lamp LED lamp Arc lamp
✔✔ - ✔✔An owner representative contests an invoice that was mailed after an
emergency service call which had determined the problem was "operator error". Which
of the following is *least* likely to prevent this type of misunderstanding? The service
agreement on file with Owner and Integrator was referenced when the emergency
service call was placed Service agreement listed out specifics of what's covered, noting
emergency and operator error conditions Predetermine that there is no need for service
agreement given predicted mean time between failure for a TV System operation
training was provided at system completion and with refreshers during maintenance
visits
✔✔ - ✔✔When striking a room after a live event, what is the BEST way to ensure that
nothing gets missed? Only hire experienced technicians Use a plan of action and a set
of checklists In live events, something always gets missed Have your lead technician
doublecheck the room after it has been struck
✔✔ - ✔✔It is important to consider polar patterns when______ calibrating the display
replacing batteries in series selecting microphones for use at live events setting up a
satellite dish for reception
✔✔ - ✔✔A quick and accurate means to estimate dimensions of a commercial space
during a site inspection would be to _____? Count the number of ceiling tiles in a drop
tile installation Pace off number of steps across the room using an average of 3' (1m)
per step Utilize your arm span to measure the walls using an average of 5' 6" (1.5m)
Estimate based upon the number of fire sprinklers
✔✔ - ✔✔A device is controlled using the pictured cable. What is the MOST LIKELY
method of controlling this device? IR RF RS-232 Network
✔✔ - ✔✔To maximize the quality of projected images in a presentation, the AV
technician should ensure that there is minimal
color temperature imbalance between the projected image and the ambient light
other media used in the room except the projected image
HDCP fallout
ambient light in the display environment
✔✔ - ✔✔What is the aspect ratio of a screen that has a height of 29.5 inches (74.9 cm)
and a diagonal of inches 60 inches (152.4 cm)? 16:10 5:4 16:9 4:3
, ✔✔ - ✔✔As part of regular system maintenance, when is the BEST time to update
device firmware? On Friday afternoons. As soon as updates are available. Device
firmware should never be updated after system sign-off. After coordination with the
client, and when the system will be available for an extended period of time
✔✔ - ✔✔After presenting a proposal to a client, confirming that all objections are
answered and that the final buying decision will be made at an internal meeting, what is
the next step? Call once, a month later Include the client in the corporate e-blasts
Communicate regularly, until a decision is made Wait for the client to email the order
✔✔ - ✔✔A customer is reporting instances of "distortion" in a recently installed and
calibrated audio system. What is the FIRST thing that should be done? Replace all of
the speakers in the system. Turn the amplifiers to unity gain. Check the gain structure of
all audio signals in the system. Recalibrate all of the acoustic echo cancellers.
✔✔ - ✔✔Preventative maintenance tasks and intervals are detailed in the
___________. Elevation drawing Program report Service agreement DISCAS standard
✔✔ - ✔✔Where is the BEST location for end user training for a newly installed
videoconferencing system? At the integrator's newly completed showroom At the same
room that the new system was installed in At individuals desktops using similar
conferencing software At a regional hotel that's known for excellent food and beverage
✔✔ - ✔✔A medical center needs to install a display for diagnostic imagery, the space
should be designed according to which viewing category. Passive Viewing Full Motion
Video Basic Decision Making Analytical Decision Making
✔✔ - ✔✔A field service technician replaces a piece of AV equipment on the client LAN
but notices it's not getting proper IP address. What's the most likely issue? The new
piece of equipment needs to have its MAC registered. The new piece of equipment has
a defective USB port. The new piece of equipment needs HDCP turned on. The new
piece of equipment has different firmware.
✔✔ - ✔✔An installed audio system should be AT LEAST __________ above the
ambient noise floor. 5 dB 25 dB 45 dB 75 dB
✔✔ - ✔✔Prior to conducting a needs analysis for a new project, a coworker tells the AV
designer what equipment package they know will work. What should the designer do
with this information? Contact the client about the equipment package. Price out the
equipment package to present to the client. Setup a demonstration to show the
functionality of the equipment package. Thank the coworker for their input, remind them
that you still need to conduct a needs analysis.
✔✔ - ✔✔During discussions with an Architect, a _________ may be most useful when
reviewing drawings. Slide Rule Scale Compass Tape measure
AND SOLUTIONS RATED A+
✔✔ - ✔✔Projectors may use different lamp technologies for different reasons. For long
life without changing the light source, which technology is preferred? Halogen lamp
Fluorescent lamp LED lamp Arc lamp
✔✔ - ✔✔An owner representative contests an invoice that was mailed after an
emergency service call which had determined the problem was "operator error". Which
of the following is *least* likely to prevent this type of misunderstanding? The service
agreement on file with Owner and Integrator was referenced when the emergency
service call was placed Service agreement listed out specifics of what's covered, noting
emergency and operator error conditions Predetermine that there is no need for service
agreement given predicted mean time between failure for a TV System operation
training was provided at system completion and with refreshers during maintenance
visits
✔✔ - ✔✔When striking a room after a live event, what is the BEST way to ensure that
nothing gets missed? Only hire experienced technicians Use a plan of action and a set
of checklists In live events, something always gets missed Have your lead technician
doublecheck the room after it has been struck
✔✔ - ✔✔It is important to consider polar patterns when______ calibrating the display
replacing batteries in series selecting microphones for use at live events setting up a
satellite dish for reception
✔✔ - ✔✔A quick and accurate means to estimate dimensions of a commercial space
during a site inspection would be to _____? Count the number of ceiling tiles in a drop
tile installation Pace off number of steps across the room using an average of 3' (1m)
per step Utilize your arm span to measure the walls using an average of 5' 6" (1.5m)
Estimate based upon the number of fire sprinklers
✔✔ - ✔✔A device is controlled using the pictured cable. What is the MOST LIKELY
method of controlling this device? IR RF RS-232 Network
✔✔ - ✔✔To maximize the quality of projected images in a presentation, the AV
technician should ensure that there is minimal
color temperature imbalance between the projected image and the ambient light
other media used in the room except the projected image
HDCP fallout
ambient light in the display environment
✔✔ - ✔✔What is the aspect ratio of a screen that has a height of 29.5 inches (74.9 cm)
and a diagonal of inches 60 inches (152.4 cm)? 16:10 5:4 16:9 4:3
, ✔✔ - ✔✔As part of regular system maintenance, when is the BEST time to update
device firmware? On Friday afternoons. As soon as updates are available. Device
firmware should never be updated after system sign-off. After coordination with the
client, and when the system will be available for an extended period of time
✔✔ - ✔✔After presenting a proposal to a client, confirming that all objections are
answered and that the final buying decision will be made at an internal meeting, what is
the next step? Call once, a month later Include the client in the corporate e-blasts
Communicate regularly, until a decision is made Wait for the client to email the order
✔✔ - ✔✔A customer is reporting instances of "distortion" in a recently installed and
calibrated audio system. What is the FIRST thing that should be done? Replace all of
the speakers in the system. Turn the amplifiers to unity gain. Check the gain structure of
all audio signals in the system. Recalibrate all of the acoustic echo cancellers.
✔✔ - ✔✔Preventative maintenance tasks and intervals are detailed in the
___________. Elevation drawing Program report Service agreement DISCAS standard
✔✔ - ✔✔Where is the BEST location for end user training for a newly installed
videoconferencing system? At the integrator's newly completed showroom At the same
room that the new system was installed in At individuals desktops using similar
conferencing software At a regional hotel that's known for excellent food and beverage
✔✔ - ✔✔A medical center needs to install a display for diagnostic imagery, the space
should be designed according to which viewing category. Passive Viewing Full Motion
Video Basic Decision Making Analytical Decision Making
✔✔ - ✔✔A field service technician replaces a piece of AV equipment on the client LAN
but notices it's not getting proper IP address. What's the most likely issue? The new
piece of equipment needs to have its MAC registered. The new piece of equipment has
a defective USB port. The new piece of equipment needs HDCP turned on. The new
piece of equipment has different firmware.
✔✔ - ✔✔An installed audio system should be AT LEAST __________ above the
ambient noise floor. 5 dB 25 dB 45 dB 75 dB
✔✔ - ✔✔Prior to conducting a needs analysis for a new project, a coworker tells the AV
designer what equipment package they know will work. What should the designer do
with this information? Contact the client about the equipment package. Price out the
equipment package to present to the client. Setup a demonstration to show the
functionality of the equipment package. Thank the coworker for their input, remind them
that you still need to conduct a needs analysis.
✔✔ - ✔✔During discussions with an Architect, a _________ may be most useful when
reviewing drawings. Slide Rule Scale Compass Tape measure
