CTS STUDY GUIDE 2026 EXAMS QUESTIONS AND
SOLUTIONS RATED A+
✔✔To maximize the quality of projected images in a presentation you should ensure: -
✔✔The ambient light is controlled in the presentation area
✔✔Using best practices, determine maximum viewer distance by multiplying the text
height by: - ✔✔150
✔✔Sightlines for audience viewing in a given presentation space can be improved by: -
✔✔Providing a sloped, or stepped, seating arrangement
✔✔The correct time to discuss visible finishes for wall plates, surface mount speakers,
and wall mounted screen casings is during the: - ✔✔Site Survey
✔✔During a site survey, the room appears to have a lot of reverberation present. What
treatment could be recommended to improve the sound in the room? - ✔✔Use more
softer, diffuse surfaces
✔✔Direct coupled loudspeakers are usually listed by size, frequency response, power
handling capacity, and ___ - ✔✔Impedence
✔✔When developing an AV solution for a client, whose input is MOST crucial for
determining system requirements? - ✔✔The End User
✔✔What type of connector is this? - ✔✔BNC
✔✔Bluetooth technology can be useful in AV systems because it ______ - ✔✔Allows
additional connections for control of devices.
✔✔When working with a new technician, what is the best way to maintain quality
control? - ✔✔Provide training, enforce standards, and conduct observations
✔✔When conducting a client needs analysis to prepare the program report or brief, how
does the AV professional determine the end user's needs in a given project? -
✔✔Ascertain the specific activities the client wants to accomplish
✔✔A fundamental step in supporting the end user's needs is - ✔✔determining the
overall function of the room or facility type
✔✔What constraints on working at a site need to be noted when collecting site
information? - ✔✔Limitations on activities, time of day, parking & loading, noise
, ✔✔What factors impact acoustic quality in a given space or venue? - ✔✔Dimensions
and shape of the venue/room; reflected sound and ambient nois
✔✔To maximize the quality of projected images in a presentation you should ensure -
✔✔That ambient light is controlled in the presentation area
✔✔How can you address ambient noise issues in a room? - ✔✔Use acoustically
absorptive materials in the room.
✔✔Sightlines for audience viewing in a given presentation space can be improved by: -
✔✔providing a sloped, or stepped, seating arrangement
✔✔In the program phase, what must be determined to assure that a functional AV
system scope will be created? - ✔✔The specific functions, tasks, and applications of the
presenter.
✔✔In the program report phase of a site analysis what type of documentation is
needed? - ✔✔Architectural and engineering drawings, industry standards, owner/end
user information
✔✔How does the AV team present the program report to obtain client approval? -
✔✔Create a detailed meeting agenda and be sure to document client feedback &
suggestions
✔✔How are lighting requirements determined for a given amount of space in a venue? -
✔✔As the distance from a light source is doubled, perceived illumination decreases by
75%
✔✔What should be included in an AV proposal for a client? - ✔✔Detailed description of
all components, accessories, and all costs
✔✔In presenting a proposal for AV, what is necessary for a contract? - ✔✔Statement of
specific work proposed, costs and payment schedule, delivery schedule
✔✔How do you maintain a proper focus on customer needs and service? - ✔✔Listen to
customer concerns and try to accommodate immediately if it is feasible.
✔✔After hearing the vendors' Request for Proposal (RFP), how do you evaluate the
vendor's proposal to determine the best value? - ✔✔Consider the price, quality,
approach, and ability of vendor to fulfill the contract
SOLUTIONS RATED A+
✔✔To maximize the quality of projected images in a presentation you should ensure: -
✔✔The ambient light is controlled in the presentation area
✔✔Using best practices, determine maximum viewer distance by multiplying the text
height by: - ✔✔150
✔✔Sightlines for audience viewing in a given presentation space can be improved by: -
✔✔Providing a sloped, or stepped, seating arrangement
✔✔The correct time to discuss visible finishes for wall plates, surface mount speakers,
and wall mounted screen casings is during the: - ✔✔Site Survey
✔✔During a site survey, the room appears to have a lot of reverberation present. What
treatment could be recommended to improve the sound in the room? - ✔✔Use more
softer, diffuse surfaces
✔✔Direct coupled loudspeakers are usually listed by size, frequency response, power
handling capacity, and ___ - ✔✔Impedence
✔✔When developing an AV solution for a client, whose input is MOST crucial for
determining system requirements? - ✔✔The End User
✔✔What type of connector is this? - ✔✔BNC
✔✔Bluetooth technology can be useful in AV systems because it ______ - ✔✔Allows
additional connections for control of devices.
✔✔When working with a new technician, what is the best way to maintain quality
control? - ✔✔Provide training, enforce standards, and conduct observations
✔✔When conducting a client needs analysis to prepare the program report or brief, how
does the AV professional determine the end user's needs in a given project? -
✔✔Ascertain the specific activities the client wants to accomplish
✔✔A fundamental step in supporting the end user's needs is - ✔✔determining the
overall function of the room or facility type
✔✔What constraints on working at a site need to be noted when collecting site
information? - ✔✔Limitations on activities, time of day, parking & loading, noise
, ✔✔What factors impact acoustic quality in a given space or venue? - ✔✔Dimensions
and shape of the venue/room; reflected sound and ambient nois
✔✔To maximize the quality of projected images in a presentation you should ensure -
✔✔That ambient light is controlled in the presentation area
✔✔How can you address ambient noise issues in a room? - ✔✔Use acoustically
absorptive materials in the room.
✔✔Sightlines for audience viewing in a given presentation space can be improved by: -
✔✔providing a sloped, or stepped, seating arrangement
✔✔In the program phase, what must be determined to assure that a functional AV
system scope will be created? - ✔✔The specific functions, tasks, and applications of the
presenter.
✔✔In the program report phase of a site analysis what type of documentation is
needed? - ✔✔Architectural and engineering drawings, industry standards, owner/end
user information
✔✔How does the AV team present the program report to obtain client approval? -
✔✔Create a detailed meeting agenda and be sure to document client feedback &
suggestions
✔✔How are lighting requirements determined for a given amount of space in a venue? -
✔✔As the distance from a light source is doubled, perceived illumination decreases by
75%
✔✔What should be included in an AV proposal for a client? - ✔✔Detailed description of
all components, accessories, and all costs
✔✔In presenting a proposal for AV, what is necessary for a contract? - ✔✔Statement of
specific work proposed, costs and payment schedule, delivery schedule
✔✔How do you maintain a proper focus on customer needs and service? - ✔✔Listen to
customer concerns and try to accommodate immediately if it is feasible.
✔✔After hearing the vendors' Request for Proposal (RFP), how do you evaluate the
vendor's proposal to determine the best value? - ✔✔Consider the price, quality,
approach, and ability of vendor to fulfill the contract
