GCSE BUSINESS EXAM SCRIPT 2026 FULL
QUESTIONS WITH CORRECT ANSWERS
◉Product knowledge. Answer: Detailed knowledge of a product or
service that staff within a business use to help persuade you to buy
◉Product processes. Answer: The 3 methods of production; job,
batch and flow
◉Proximity. Answer: Means nearness to
◉Quality assurance. Answer: Involves the whole business focussing
on quality and building quality into all processes and procedures
◉Quality control. Answer: A system for inspecting the quality of
goods or services produced and to ensure they are of a good
standard
◉Raw materials. Answer: Materials that are processed in some way
as part of manufacturing
, ◉Recalls. Answer: When a fault develops with a product and the
maker asks for the product to be returned
◉Reputation. Answer: What customers say and feel about a
business.
◉Returns. Answer: Goods which customers return because they
have quality problems
◉Robotics. Answer: The use of robots in the production process
◉Satisfactory quality of goods. Answer: Means that the goods are of
a quality that can be expected based on price
◉Suppliers. Answer: Businesses that supply goods and services to
other businesses
◉Telesales. Answer: Sales completed over the telephone
◉Transport infrastructure. Answer: Provision of roads, railways,
ports and airports
QUESTIONS WITH CORRECT ANSWERS
◉Product knowledge. Answer: Detailed knowledge of a product or
service that staff within a business use to help persuade you to buy
◉Product processes. Answer: The 3 methods of production; job,
batch and flow
◉Proximity. Answer: Means nearness to
◉Quality assurance. Answer: Involves the whole business focussing
on quality and building quality into all processes and procedures
◉Quality control. Answer: A system for inspecting the quality of
goods or services produced and to ensure they are of a good
standard
◉Raw materials. Answer: Materials that are processed in some way
as part of manufacturing
, ◉Recalls. Answer: When a fault develops with a product and the
maker asks for the product to be returned
◉Reputation. Answer: What customers say and feel about a
business.
◉Returns. Answer: Goods which customers return because they
have quality problems
◉Robotics. Answer: The use of robots in the production process
◉Satisfactory quality of goods. Answer: Means that the goods are of
a quality that can be expected based on price
◉Suppliers. Answer: Businesses that supply goods and services to
other businesses
◉Telesales. Answer: Sales completed over the telephone
◉Transport infrastructure. Answer: Provision of roads, railways,
ports and airports
