Microsoft AB-100 Exam
Agentic AI Business Solutions Architect
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, 1.HOTSPOT
Case study
This is a case study. Case studies are not timed separately from other exam sections. You can use as
much exam time as you would like to complete each case study. However, there might be additional case
studies or other exam sections. Manage your time to ensure that you can complete all the exam sections
in the time provided. Pay attention to the Exam Progress at the top of the screen so you have sufficient
time to complete any exam sections that follow this case study.
To answer the case study questions, you will need to reference information that is provided in the case.
Case studies and associated questions might contain exhibits or other resources that provide more
information about the scenario described in the case. Information provided in an individual question does
not apply to the other questions in the case study.
A Review Screen will appear at the end of this case study. From the Review Screen, you can review and
change your answers before you move to the next exam section. After you leave this case study, you will
NOT be able to return to it.
To start the case study
To display the first question in this case study, select the "Next" button. To the left of the question, a menu
provides links to information such as business requirements, the existing environment, and problem
statements. Please read through all this information before answering any questions. When you are ready
to answer a question, select the "Question" button to return to the question.
Background
Fabrikam, Inc., is a global consumer goods company that is undergoing a digital transformation initiative
to migrate its entire infrastructure to the Microsoft cloud. As a key element of this cloud migration, the
company will implement Microsoft Dynamics 365 Sales, moving away from the current on-premises
proprietary technologies used by its business-to-business (B2B) sales team. As part of the cloud
migration, Fabrikam will adopt an AI-first approach to its business solutions and implement AI solutions,
wherever possible, to streamline operations.
Problem Statements
Fabrikam's infrastructure currently relies on various on-premises systems that require sales executives to
use corporate computers with physical keyboards to access business information during customer
interactions. Mobile phones cannot be used for these purposes, as the systems depend on keyboard
input. As a result, the sales executives spend a lot of time using keyboards to search for data on several
disparate systems and file servers, rather than focusing on the customers. This affects the customer
experience.
Fabrikam stakeholders are concerned that users will be hesitant to adopt AI. If the AI initiatives are NOT
adopted, cost savings will never be realized. Additionally, funding for future AI initiatives will depend on
demonstrating an increase in AI adoption month over month. As the AI agent initiative for the sales team
will be the first for Fabrikam, the rapid adoption of the agent is a high priority.
Planned Initiatives
General
Agentic AI Business Solutions Architect
https://www.passquestion.com/ab-100.html
35% OFF on All, Including AB-100 Questions and Answers
Pass AB-100 Exam with PassQuestion AB-100 questions and
answers in the first attempt.
https://www.passquestion.com/
, 1.HOTSPOT
Case study
This is a case study. Case studies are not timed separately from other exam sections. You can use as
much exam time as you would like to complete each case study. However, there might be additional case
studies or other exam sections. Manage your time to ensure that you can complete all the exam sections
in the time provided. Pay attention to the Exam Progress at the top of the screen so you have sufficient
time to complete any exam sections that follow this case study.
To answer the case study questions, you will need to reference information that is provided in the case.
Case studies and associated questions might contain exhibits or other resources that provide more
information about the scenario described in the case. Information provided in an individual question does
not apply to the other questions in the case study.
A Review Screen will appear at the end of this case study. From the Review Screen, you can review and
change your answers before you move to the next exam section. After you leave this case study, you will
NOT be able to return to it.
To start the case study
To display the first question in this case study, select the "Next" button. To the left of the question, a menu
provides links to information such as business requirements, the existing environment, and problem
statements. Please read through all this information before answering any questions. When you are ready
to answer a question, select the "Question" button to return to the question.
Background
Fabrikam, Inc., is a global consumer goods company that is undergoing a digital transformation initiative
to migrate its entire infrastructure to the Microsoft cloud. As a key element of this cloud migration, the
company will implement Microsoft Dynamics 365 Sales, moving away from the current on-premises
proprietary technologies used by its business-to-business (B2B) sales team. As part of the cloud
migration, Fabrikam will adopt an AI-first approach to its business solutions and implement AI solutions,
wherever possible, to streamline operations.
Problem Statements
Fabrikam's infrastructure currently relies on various on-premises systems that require sales executives to
use corporate computers with physical keyboards to access business information during customer
interactions. Mobile phones cannot be used for these purposes, as the systems depend on keyboard
input. As a result, the sales executives spend a lot of time using keyboards to search for data on several
disparate systems and file servers, rather than focusing on the customers. This affects the customer
experience.
Fabrikam stakeholders are concerned that users will be hesitant to adopt AI. If the AI initiatives are NOT
adopted, cost savings will never be realized. Additionally, funding for future AI initiatives will depend on
demonstrating an increase in AI adoption month over month. As the AI agent initiative for the sales team
will be the first for Fabrikam, the rapid adoption of the agent is a high priority.
Planned Initiatives
General
