ASQ CQA Certification Exam
Definitions Questions and Answers22
ASQ - ANSWERS-American Society for Quality
ISO 19011:2011 - ANSWERS-sets out guidance on internal and external audits of quality
management systems
ISO 9000:2015 - ANSWERS-Describes the fundamental concepts and principles of quality
management which are universal
Audit - ANSWERS-Systematic, independent and documented process for obtaining evidence and
evaluating it objectively to determine the extent to which the criteria are fulfilled
Audit client - ANSWERS-Organization or person requesting an audit. Determines the scope of
the audit. Jointly determines the purpose and criteria of an internal audit with the lead auditor.
Audit conclusion - ANSWERS-Outcome of an audit, provided by the audit team after
consideration of the audit objectives and all audit findings
Audit criteria - ANSWERS-Set of policies, procedures or requirements
Audit evidence - ANSWERS-Records, statements of fact or other info, which are relevant to the
audit criteria and verifiable
Audit findings - ANSWERS-Results of the evaluation of the collected evidence against criteria
,Audit plan - ANSWERS-Description of the activities and arrangements for an audit
Audit Program - ANSWERS-Set of one or more audits planned for a specific time frame and
directed towards a specific purpose
Audit scope - ANSWERS-Extent and boundaries of an audit. Normally defines the organizations
and time period for the audit. Can include physical locations, departments, products, processes,
or systems, exclusions, timelines, relevant polices or procedures, and applicable regulations or
contracts.
Audit team - ANSWERS-One or more auditors conducting an audit, supported if needed by
technical experts
Auditee - ANSWERS-Organization being audited
Auditor - ANSWERS-Person with the competence to conduct an audit
Part I - ANSWERS-Auditing fundamentals
Part I A - ANSWERS-Types of quality audits
Part I B - ANSWERS-Purpose and scope of audits
Part I C - ANSWERS-Criteria to audit against
Part I D - ANSWERS-Roles and responsibilities of audit participants
Part I E - ANSWERS-Professional conduct and consequences for auditors
, Product or Service Audit - ANSWERS-Examination of a particular item or service (hardware,
processed material, software) to evaluate whether it conforms to requirements (that is,
specifications, performance standards, and customer requirements).
Conducted at completed stage of production and has passed final inspection.
Can also measure quality of item going to customer (product quality audit).
Technical exam of the form, fit and function of a completed item after final inspection.
Process audit - ANSWERS-Verifies that procedures are working within established limits. It
examines an activity to verify that the inputs, actions, and outputs are in accordance with
defined requirements. It is very focused on a single activity.
General Audit Types - ANSWERS-3 discrete types are product (which includes services), process,
and system
Process audit technique - ANSWERS-Audit method of following process steps
System audit - ANSWERS-Exam conducted on a management system. A documented activity
performed to verify, by exam and evaluation of objective evidence, that applicable elements of
the system are appropriate and effective and have been developed, documented and
implemented in accordance and in conjunction with specified requirements.
It encompasses all the practices of a facility that assist in providing an acceptable product or
service that is safe and conforms to applicable local, regional, national, and international
requirements
A S M E - ANSWERS-American Society of mechanical engineers
Desk Audit or Document Review - ANSWERS-An audit of an organization's documents. It can be
done prior to or in conjunction with other audit methods but must be performed prior to
auditing a new area to verify documents meet requirements before activity observation.
Definitions Questions and Answers22
ASQ - ANSWERS-American Society for Quality
ISO 19011:2011 - ANSWERS-sets out guidance on internal and external audits of quality
management systems
ISO 9000:2015 - ANSWERS-Describes the fundamental concepts and principles of quality
management which are universal
Audit - ANSWERS-Systematic, independent and documented process for obtaining evidence and
evaluating it objectively to determine the extent to which the criteria are fulfilled
Audit client - ANSWERS-Organization or person requesting an audit. Determines the scope of
the audit. Jointly determines the purpose and criteria of an internal audit with the lead auditor.
Audit conclusion - ANSWERS-Outcome of an audit, provided by the audit team after
consideration of the audit objectives and all audit findings
Audit criteria - ANSWERS-Set of policies, procedures or requirements
Audit evidence - ANSWERS-Records, statements of fact or other info, which are relevant to the
audit criteria and verifiable
Audit findings - ANSWERS-Results of the evaluation of the collected evidence against criteria
,Audit plan - ANSWERS-Description of the activities and arrangements for an audit
Audit Program - ANSWERS-Set of one or more audits planned for a specific time frame and
directed towards a specific purpose
Audit scope - ANSWERS-Extent and boundaries of an audit. Normally defines the organizations
and time period for the audit. Can include physical locations, departments, products, processes,
or systems, exclusions, timelines, relevant polices or procedures, and applicable regulations or
contracts.
Audit team - ANSWERS-One or more auditors conducting an audit, supported if needed by
technical experts
Auditee - ANSWERS-Organization being audited
Auditor - ANSWERS-Person with the competence to conduct an audit
Part I - ANSWERS-Auditing fundamentals
Part I A - ANSWERS-Types of quality audits
Part I B - ANSWERS-Purpose and scope of audits
Part I C - ANSWERS-Criteria to audit against
Part I D - ANSWERS-Roles and responsibilities of audit participants
Part I E - ANSWERS-Professional conduct and consequences for auditors
, Product or Service Audit - ANSWERS-Examination of a particular item or service (hardware,
processed material, software) to evaluate whether it conforms to requirements (that is,
specifications, performance standards, and customer requirements).
Conducted at completed stage of production and has passed final inspection.
Can also measure quality of item going to customer (product quality audit).
Technical exam of the form, fit and function of a completed item after final inspection.
Process audit - ANSWERS-Verifies that procedures are working within established limits. It
examines an activity to verify that the inputs, actions, and outputs are in accordance with
defined requirements. It is very focused on a single activity.
General Audit Types - ANSWERS-3 discrete types are product (which includes services), process,
and system
Process audit technique - ANSWERS-Audit method of following process steps
System audit - ANSWERS-Exam conducted on a management system. A documented activity
performed to verify, by exam and evaluation of objective evidence, that applicable elements of
the system are appropriate and effective and have been developed, documented and
implemented in accordance and in conjunction with specified requirements.
It encompasses all the practices of a facility that assist in providing an acceptable product or
service that is safe and conforms to applicable local, regional, national, and international
requirements
A S M E - ANSWERS-American Society of mechanical engineers
Desk Audit or Document Review - ANSWERS-An audit of an organization's documents. It can be
done prior to or in conjunction with other audit methods but must be performed prior to
auditing a new area to verify documents meet requirements before activity observation.
