EPIC STUDY GUIDE QUESTIONS AND ANSWERS 2026/2027 |
Complete Solutions for Hyperspace Certification | Pass
Guaranteed - A+ Graded
EPIC Navigation & Patient Lists
Q1: You’re sitting at a workstation and need to pull up a patient’s chart quickly without
using your mouse. Which keyboard shortcut immediately opens the Patient Search
window in Hyperspace?
A. Ctrl + N
B. F2
C. Ctrl + P
D. F8 [CORRECT]
Correct Answer: D
Rationale: Pressing F8 is the universal EPIC shortcut to instantly snap your cursor to
the Patient Search bar. Ctrl + P usually prints, Ctrl + N opens a new note or window
depending on context, and F2 is often used for editing, making F8 the clear winner for
quick navigation.
Q2: You just finished rounding on a patient and want to make sure they stay on your list
for the rest of the day so you can easily check back in. Where in Hyperspace should
you add them?
A. My Schedule
B. My Patients List [CORRECT]
C. Patient Station
D. Recent Patients
Correct Answer: B
Rationale: The "My Patients" list is specifically designed for you to manually or
automatically track the patients you are actively caring for during a shift. "My Schedule"
shows appointments, "Patient Station" is for quick chart reviews, and "Recent Patients"
just tracks who you clicked on last.
Q3: A colleague asks where they can find a list of every patient they opened a chart for
over the last three days, regardless of whether they were assigned to them. Which
navigation tool does this?
A. Patient Lists
B. Recent Patients [CORRECT]
C. My Patients
D. Tracker
Correct Answer: B
,Rationale: The Recent Patients list automatically logs every chart you view, making it a
great breadcrumb trail if you forgot to write down a MRN but know you looked at the
chart yesterday. My Patients requires manual assignment or taking responsibility.
Q4: You want to quickly glance at a patient's upcoming appointments, recent lab results,
and active medications all on one screen before clicking into specific chart tabs. Which
view is built exactly for this high-level overview?
A. Chart Review
B. Patient Station [CORRECT]
C. Storyboard
D. Note Activity
Correct Answer: B
Rationale: Patient Station gives you that bird's-eye view of the chart, combining snippets
of results, upcoming appointments, and meds in one dashboard. Chart Review is more
detailed for specific results, and Storyboard is for tracking operational flow.
Q5: Let's say you accidentally open the wrong patient's chart, realize it immediately, and
close it. You notice a small red exclamation mark next to the Patient Search bar for a
moment. What does this EPIC feature indicate?
A. The patient has a severe allergy on file
B. You accessed a chart you previously viewed
C. The system registered a potential wrong-patient access for audit tracking
[CORRECT]
D. The patient's insurance is currently inactive
Correct Answer: C
Rationale: EPIC has built-in safety nets. That brief red exclamation mark is a visual cue
warning you that you might have opened the wrong chart, prompting you to verify the
patient's identity. It also logs this behavior for safety audits.
Q6: You keep going back and forth between two different patients' charts to compare
their lab results. What is the most efficient way to toggle between these two open charts
without using the Patient Search bar?
A. Press Ctrl + Tab
B. Click the "Back" button on your browser
C. Use the dual-chart toggle arrows near the top of the screen [CORRECT]
D. Open a new Hyperspace window
Correct Answer: C
Rationale: When you have multiple charts open, small toggle arrows appear near the
patient's name/banner at the top of the screen. Clicking these is much faster and safer
than using browser tabs, which can cause EPIC to glitch or log you out.
,Q7: You're looking for a specific diagnosis code but can't remember exactly how it's
worded. Which tab in the patient's chart will show you a comprehensive list of all their
past and current medical conditions?
A. Problem List [CORRECT]
B. Clinical Notes
C. Office Visit
D. Medical History
Correct Answer: A
Rationale: The Problem List is the centralized hub for a patient's diagnoses. While you
might find diagnoses buried in notes or medical history, the Problem List is the
structured, easily searchable data table meant for this exact purpose.
Q8: You have a handful of activities you use every single shift (Chart Review, Note,
In-Basket, and Order Entry). How can you customize your Hyperspace toolbar so these
are always just one click away?
A. Pin them to your Start menu
B. Add them to your "Favorites" bar [CORRECT]
C. Create a SmartList
D. Send a message to IT
Correct Answer: B
Rationale: You can personalize your Hyperspace workspace by dragging your
most-used activities up to the "Favorites" section at the top of your screen. It saves a
ton of clicking through the main activity menu.
Q9: You're helping a new nurse who says they can't find the "Flowsheets" activity
anywhere in their menu. What is the most likely reason they can't see it?
A. They are logged into the training environment instead of live
B. They do not have the appropriate security or role-based access for that activity
[CORRECT]
C. Flowsheets was removed in the latest EPIC update
D. They need to add it to their Favorites first before it becomes visible
Correct Answer: B
Rationale: EPIC uses role-based access controls. If an activity is completely missing
from the menu, it almost always means the user's security profile hasn't been granted
permission to use that specific module or function.
Q10: You want to look up a patient using their Medical Record Number (MRN), but
when you type it into Patient Search, nothing shows up. What is a common mistake that
causes this?
A. Searching in the wrong patient context (e.g., searching an inpatient MRN in the
outpatient search) [CORRECT]
, B. Forgetting to capitalize the letters in the MRN
C. Using the keyboard shortcut instead of the mouse
D. The patient has to be logged in first
Correct Answer: A
Rationale: Facilities often use different MRN formats for inpatient, outpatient, and
emergency visits. If you are in the outpatient context and type an inpatient MRN, the
patient won't populate. Checking your "Search In" dropdown usually solves this.
Q11: A doctor asks you to find a patient's home phone number quickly. Which section of
the patient's chart is the most direct place to find this?
A. Clinical Summary
B. Patient Options
C. Demographics [CORRECT]
D. Coverage
Correct Answer: C
Rationale: The Demographics tab holds all the patient's personal contact information,
including address, phone numbers, emergency contacts, and employer details.
Coverage is for insurance, and Clinical Summary is for medical data.
Q12: You want to see every single note written by a specific doctor for your patient,
regardless of what clinic or hospital they were seen at. What is the best way to filter the
Notes activity?
A. Sort by "Signed Notes"
B. Use the "Author" filter and type in the doctor's name [CORRECT]
C. Look only in the "Inpatient" folder
D. Change the date range to the last ten years
Correct Answer: B
Rationale: The Notes activity has powerful filter bars at the top. By selecting the
"Author" filter and typing the provider's name, EPIC will instantly isolate every note that
specific person has written for that patient.
Q13: You notice a small gold star icon next to a patient's name in your Patient List.
What does this typically indicate in EPIC?
A. The patient is a VIP
B. The patient has a Do Not Resuscitate (DNR) order
C. The patient is on your personal "Favorites" or Starred list [CORRECT]
D. The patient has unpaid billing balances
Correct Answer: C
Rationale: Just like starring an email, you can star a patient in EPIC to add them to a
personal favorites list. While VIPs do have indicators, the standard gold star is a
user-specific organizational tool.
Complete Solutions for Hyperspace Certification | Pass
Guaranteed - A+ Graded
EPIC Navigation & Patient Lists
Q1: You’re sitting at a workstation and need to pull up a patient’s chart quickly without
using your mouse. Which keyboard shortcut immediately opens the Patient Search
window in Hyperspace?
A. Ctrl + N
B. F2
C. Ctrl + P
D. F8 [CORRECT]
Correct Answer: D
Rationale: Pressing F8 is the universal EPIC shortcut to instantly snap your cursor to
the Patient Search bar. Ctrl + P usually prints, Ctrl + N opens a new note or window
depending on context, and F2 is often used for editing, making F8 the clear winner for
quick navigation.
Q2: You just finished rounding on a patient and want to make sure they stay on your list
for the rest of the day so you can easily check back in. Where in Hyperspace should
you add them?
A. My Schedule
B. My Patients List [CORRECT]
C. Patient Station
D. Recent Patients
Correct Answer: B
Rationale: The "My Patients" list is specifically designed for you to manually or
automatically track the patients you are actively caring for during a shift. "My Schedule"
shows appointments, "Patient Station" is for quick chart reviews, and "Recent Patients"
just tracks who you clicked on last.
Q3: A colleague asks where they can find a list of every patient they opened a chart for
over the last three days, regardless of whether they were assigned to them. Which
navigation tool does this?
A. Patient Lists
B. Recent Patients [CORRECT]
C. My Patients
D. Tracker
Correct Answer: B
,Rationale: The Recent Patients list automatically logs every chart you view, making it a
great breadcrumb trail if you forgot to write down a MRN but know you looked at the
chart yesterday. My Patients requires manual assignment or taking responsibility.
Q4: You want to quickly glance at a patient's upcoming appointments, recent lab results,
and active medications all on one screen before clicking into specific chart tabs. Which
view is built exactly for this high-level overview?
A. Chart Review
B. Patient Station [CORRECT]
C. Storyboard
D. Note Activity
Correct Answer: B
Rationale: Patient Station gives you that bird's-eye view of the chart, combining snippets
of results, upcoming appointments, and meds in one dashboard. Chart Review is more
detailed for specific results, and Storyboard is for tracking operational flow.
Q5: Let's say you accidentally open the wrong patient's chart, realize it immediately, and
close it. You notice a small red exclamation mark next to the Patient Search bar for a
moment. What does this EPIC feature indicate?
A. The patient has a severe allergy on file
B. You accessed a chart you previously viewed
C. The system registered a potential wrong-patient access for audit tracking
[CORRECT]
D. The patient's insurance is currently inactive
Correct Answer: C
Rationale: EPIC has built-in safety nets. That brief red exclamation mark is a visual cue
warning you that you might have opened the wrong chart, prompting you to verify the
patient's identity. It also logs this behavior for safety audits.
Q6: You keep going back and forth between two different patients' charts to compare
their lab results. What is the most efficient way to toggle between these two open charts
without using the Patient Search bar?
A. Press Ctrl + Tab
B. Click the "Back" button on your browser
C. Use the dual-chart toggle arrows near the top of the screen [CORRECT]
D. Open a new Hyperspace window
Correct Answer: C
Rationale: When you have multiple charts open, small toggle arrows appear near the
patient's name/banner at the top of the screen. Clicking these is much faster and safer
than using browser tabs, which can cause EPIC to glitch or log you out.
,Q7: You're looking for a specific diagnosis code but can't remember exactly how it's
worded. Which tab in the patient's chart will show you a comprehensive list of all their
past and current medical conditions?
A. Problem List [CORRECT]
B. Clinical Notes
C. Office Visit
D. Medical History
Correct Answer: A
Rationale: The Problem List is the centralized hub for a patient's diagnoses. While you
might find diagnoses buried in notes or medical history, the Problem List is the
structured, easily searchable data table meant for this exact purpose.
Q8: You have a handful of activities you use every single shift (Chart Review, Note,
In-Basket, and Order Entry). How can you customize your Hyperspace toolbar so these
are always just one click away?
A. Pin them to your Start menu
B. Add them to your "Favorites" bar [CORRECT]
C. Create a SmartList
D. Send a message to IT
Correct Answer: B
Rationale: You can personalize your Hyperspace workspace by dragging your
most-used activities up to the "Favorites" section at the top of your screen. It saves a
ton of clicking through the main activity menu.
Q9: You're helping a new nurse who says they can't find the "Flowsheets" activity
anywhere in their menu. What is the most likely reason they can't see it?
A. They are logged into the training environment instead of live
B. They do not have the appropriate security or role-based access for that activity
[CORRECT]
C. Flowsheets was removed in the latest EPIC update
D. They need to add it to their Favorites first before it becomes visible
Correct Answer: B
Rationale: EPIC uses role-based access controls. If an activity is completely missing
from the menu, it almost always means the user's security profile hasn't been granted
permission to use that specific module or function.
Q10: You want to look up a patient using their Medical Record Number (MRN), but
when you type it into Patient Search, nothing shows up. What is a common mistake that
causes this?
A. Searching in the wrong patient context (e.g., searching an inpatient MRN in the
outpatient search) [CORRECT]
, B. Forgetting to capitalize the letters in the MRN
C. Using the keyboard shortcut instead of the mouse
D. The patient has to be logged in first
Correct Answer: A
Rationale: Facilities often use different MRN formats for inpatient, outpatient, and
emergency visits. If you are in the outpatient context and type an inpatient MRN, the
patient won't populate. Checking your "Search In" dropdown usually solves this.
Q11: A doctor asks you to find a patient's home phone number quickly. Which section of
the patient's chart is the most direct place to find this?
A. Clinical Summary
B. Patient Options
C. Demographics [CORRECT]
D. Coverage
Correct Answer: C
Rationale: The Demographics tab holds all the patient's personal contact information,
including address, phone numbers, emergency contacts, and employer details.
Coverage is for insurance, and Clinical Summary is for medical data.
Q12: You want to see every single note written by a specific doctor for your patient,
regardless of what clinic or hospital they were seen at. What is the best way to filter the
Notes activity?
A. Sort by "Signed Notes"
B. Use the "Author" filter and type in the doctor's name [CORRECT]
C. Look only in the "Inpatient" folder
D. Change the date range to the last ten years
Correct Answer: B
Rationale: The Notes activity has powerful filter bars at the top. By selecting the
"Author" filter and typing the provider's name, EPIC will instantly isolate every note that
specific person has written for that patient.
Q13: You notice a small gold star icon next to a patient's name in your Patient List.
What does this typically indicate in EPIC?
A. The patient is a VIP
B. The patient has a Do Not Resuscitate (DNR) order
C. The patient is on your personal "Favorites" or Starred list [CORRECT]
D. The patient has unpaid billing balances
Correct Answer: C
Rationale: Just like starring an email, you can star a patient in EPIC to add them to a
personal favorites list. While VIPs do have indicators, the standard gold star is a
user-specific organizational tool.
