249 Questions with Complete Solutions | Core End-User
Proficiency Exam | Pass Guaranteed - A+ Graded
Getting Around Hyperspace: Navigation, Patient Lists & Basic Setup (45 Questions)
Q1: You've just logged into EPIC Hyperspace for your shift. To quickly find a patient you
know is already admitted to your unit, which navigation element should you use first?
A. The "Search" button in the top toolbar to search the entire hospital database
B. Your personalized Patient List filtered to your assigned unit
C. The "Chart Review" activity to browse all inpatient records
D. The "Schedule" activity to check today's admissions
Correct Answer: B
Rationale: Patient Lists are designed to show you exactly the patients you need—your
assigned unit, your clinic panel, or your service. Searching the whole database (A) is
inefficient; Chart Review (C) requires you to already have a patient selected; Schedule
(D) shows appointments, not current census. Your Patient List is your starting point for
daily workflows.
Q2: A colleague mentions they use "Snapboards" to organize their work. What are
Snapboards in EPIC?
A. Digital whiteboards for nursing shift reports
B. Customizable collections of frequently used activities and reports
,C. Secure messaging tools for provider communication
D. Patient education handout libraries
Correct Answer: B
Rationale: Snapboards are personalized workspaces where you pin activities, reports,
and tools you use frequently—like your own custom dashboard. They're not for shift
reports (A), messaging (C), or education (D). Think of them as your "favorites" bar for
EPIC workflows.
Q3: You need to find a patient but only remember their first name "Robert" and that they
were admitted yesterday. What's the most efficient search approach?
A. Use Patient Lookup with "Robert" and filter by admission date
B. Browse through all patient lists manually looking for the name
C. Call the operator to ask for the medical record number
D. Search by "Robert" only and scroll through all results
Correct Answer: A
Rationale: Patient Lookup lets you combine search criteria—name fragments, dates,
locations—to narrow results quickly. Manual browsing (B) is inefficient; calling operator
(C) bypasses your tools; single-criterion search (D) produces too many results. Use the
filters available.
Q4: The "Activity Menu" in EPIC Hyperspace is best described as:
A. A list of all patients currently logged in to MyChart
,B. The main navigation hub showing all available applications and workflows
C. A messaging center for interdepartmental communication
D. A report of all activities performed on a patient's chart
Correct Answer: B
Rationale: The Activity Menu is your main navigation panel—where you access Chart
Review, Orders, Documentation, In-Basket, and every other EPIC activity. It's not
patient-specific (A, D) or messaging-focused (C). Learning this menu is fundamental to
EPIC navigation.
Q5: You've opened a patient's chart and want to see a quick overview of their current
status, active problems, and recent results without digging through tabs. Where should
you look?
A. The "Summary" view or Snapshot section
B. The "History" tab for comprehensive background
C. The "Media" section for recent imaging
D. The "Orders" tab for pending requests
Correct Answer: A
Rationale: The Summary/Snapshot is designed as your "at-a-glance" view—current
status, active problems, meds, allergies, recent results. History (B) is comprehensive but
not quick; Media (C) and Orders (D) are specific sections, not overviews. Start with
Summary.
, Q6: A provider asks you to "chart review" a patient. In EPIC terms, this means:
A. Reviewing the patient's paper chart from medical records
B. Using the Chart Review activity to examine historical documentation, results, and
notes
C. Writing a new progress note in the patient's record
D. Checking the patient's insurance eligibility
Correct Answer: B
Rationale: Chart Review is the EPIC activity for examining existing patient
information—past notes, lab trends, imaging reports, medication history. It's not paper
(A), not creating new content (C), and not administrative (D). This is your research tool
for understanding patient history.
Q7: You want to customize your toolbar to add a shortcut to "Results Review." What's the
correct path?
A. Right-click on the toolbar and select "Customize"
B. Go to the Activity Menu → Tools → Toolbar Editor
C. Click your username → My Settings → Display → Toolbar
D. You cannot customize the EPIC toolbar
Correct Answer: C
Rationale: Toolbar customization is in your personal settings (username → My Settings
→ Display → Toolbar). Right-click (A) doesn't work; Tools menu (B) is wrong location;