and Answers | Hyperspace Workflows & End-User
Certification | Pass Guaranteed - A+ Graded
Getting Around EPIC: Navigation & Patient Chart Basics
Q1: You’ve just logged into Hyperspace and need to pull up a patient you saw yesterday,
but you can’t quite remember how to spell the last name. Which navigation tool lets you
quickly access patients you’ve recently viewed without using the global search bar?
A. The Charge Capture module
B. The Patient Lookup report in Cogito
C. The "Recent Patients" button in the top toolbar [CORRECT]
D. The Preceptor dashboard
Correct Answer: C
Rationale: The Recent Patients button (clock icon) in the main toolbar displays your last
several patients for quick re-access. Charge Capture (A) is for billing, Cogito (B) is for
analytics reporting, and Preceptor (D) is for training environments, not daily workflow
navigation.
Q2: You’re trying to locate a patient named "John Smith" who was admitted last night.
You type "Smi" into the patient search bar and get 500 results. Which search strategy
narrows this down most effectively?
A. Adding the patient’s medical record number (MRN) if known [CORRECT]
B. Searching by first name only
C. Typing the letters slower
D. Searching by room number without the unit
Correct Answer: A
Rationale: Adding the MRN (or additional criteria like DOB or gender) filters the results
precisely. First name only (B) usually widens results, typing speed (C) has no effect on
search logic, and room numbers change frequently.
,Q3: You’re a nurse assigned to four patients today. Rather than searching for each one
individually every time you need to chart, what feature should you use to keep them all
accessible in one view?
A. The Hospital Census report
B. A Patient List specific to your unit or custom criteria [CORRECT]
C. The Billing Workqueue
D. The Provider Schedule only
Correct Answer: B
Rationale: Patient Lists (accessed via the List button or from the Epic button menu)
allow you to create or subscribe to dynamic lists of assigned patients. The Hospital
Census (A) shows all patients, not just yours, and Billing (C) and Schedule (D) don’t
serve this clinical purpose.
Q4: You open a patient’s chart and see the "Summary" view with a sidebar on the left
showing different categories like "Labs," "Meds," and "Problems." What is this sidebar
navigation element technically called in EPIC?
A. The Status Board
B. The Activity Menu or Navigator [CORRECT]
C. The Epic Button
D. The Sticky Note panel
Correct Answer: B
Rationale: The left-side navigation panel in the chart is the Activity Menu (or Navigator
in some versions), organizing chart sections. The Status Board (A) is for ED/ambulatory
tracking, the Epic Button (C) is the top-left logo for main menus, and Sticky Notes (D)
are for personal reminders.
Q5: You need to verify a patient’s insurance eligibility before the physician sees them.
Which chart tab or activity would you access to view primary and secondary payers?
A. The Labs tab
B. The Visit Navigator under the Insurance activity [CORRECT]
C. The Anesthesia Flowsheet
D. The SmartData Viewer
Correct Answer: B
, Rationale: Insurance information is found under the Visit Navigator or Patient
Information sections, not in clinical flowsheets (C) or lab results (A). SmartData (D) is
for research/analytics, not registration data.
Q6: You notice a red exclamation mark icon next to a patient’s name in your patient list.
What does this indicator typically signify?
A. The patient is ready for discharge
B. There is a critical allergy or active Best Practice Alert (BPA) [CORRECT]
C. The chart is locked by another user
D. The patient has paid their copay
Correct Answer: B
Rationale: Red icons typically indicate critical patient information like severe allergies or
active clinical decision support alerts (BPAs). Discharge readiness (A) uses different
indicators, chart locking (C) shows as a padlock, and payment status (D) appears in
registration areas.
Q7: You’re in the middle of documenting a note and need to step away urgently. Which
keyboard shortcut quickly signs you out of EPIC without closing the browser entirely?
A. Ctrl + S
B. F2
C. Ctrl + F11 or the Sign Out button [CORRECT]
D. Alt + Tab
Correct Answer: C
Rationale: Ctrl+F11 (or properly clicking Sign Out) logs you out securely. Ctrl+S (A)
saves within applications, F2 (B) is context-dependent, and Alt+Tab (D) switches
windows without logging out.
Q8: You receive a message in your In-Basket that requires you to view the patient’s
chart. Which button within the In-Basket message allows you to open the chart directly
without searching for the patient separately?
A. The Reply button
B. The Archive button
C. The "Open Patient" or patient name hyperlink [CORRECT]
D. The Delete button