Review of Key Quizzes, And Practice
This CPI (Crisis Prevention Institute) 3rd Edition training is 116 Q&A, it focuses on
the Crisis Development Model, verbal intervention strategies, and de-escalation
techniques. This resource cover key concepts like staff attitudes, supportive
stances, and risk assessment to prepare for the certification exam.
Key study areas for the CPI 3rd edition include:
• Crisis Development Model: Understanding the four levels of crisis (Anxiety,
Defensive, Risk Behavior, Tension Reduction) and corresponding staff
attitudes.
• Verbal Intervention: Techniques for managing challenging behavior through
verbal de-escalation.
• Safety Interventions: Strategies for nonviolent physical crisis intervention,
focusing on safety and risk reduction.
• (Ultimate Guide for Yr. 2026/2027)
Quiz_________________?
We can use strategies to reduce the likelihood of distress behavior, such as
identifying situations that cause distress, reducing triggers, and helping the person
develop coping strategies. What are these called? -
Answer
Preventative Approaches
1
, Quiz_________________?
All behavior is communication and distress behavior can be how a person
communicates their distress. -
Answer
True
Quiz_________________?
When a person exhibits behavior at the anxiety level of the CPI Crisis
Development Model, what is the recommended staff approach? -
Answer
Be Supportive
Quiz_________________?
Our goal at every stage of the CPI Crisis Development Model is to help the person
de-escalate and reach Tension Reduction. -
Answer
True
Quiz_________________?
2
, When a person exhibits behaviors at the defensive level of the CPI Crisis
Development Model, what is the recommended staff approach? -
Answer
Be directive and supportive
Quiz_________________?
Rationally detaching in a crisis moment helps us respond in a way that positively
influences the situation. What does Rational Detachment mean? -
Answer
Recognizing the need to remain professional by managing our own attitude and
behavior
Quiz_________________?
We need to understand the person's Precipitating Factors to help us respond in a
way that positively influences the situation. What does Precipitating Factors
mean? -
Answer
Factors the influence behavior
Quiz_________________?
What does a Supportive approach mean? -
Answer
Using an empathic, non-judgmental approach
3
, Quiz_________________?
Which of these can you do to be supportive in your intervention? -
Answer
Use the Supportive Stance, Listen with empathy, use supportive verbal,
paraverbal, and non-verbal communication (all of the above)
Quiz_________________?
Which of these are aspects of the Supportive Stance? -
Answer
Position, posture, and proximity
Quiz_________________?
Which of these can you do to be directive in your intervention? -
Answer
Set limits, provided choices, stick to the topic (All of the above)
Quiz_________________?
What do we use the Verbal Escalation Continuum for? -
Answer
4
This CPI (Crisis Prevention Institute) 3rd Edition training is 116 Q&A, it focuses on
the Crisis Development Model, verbal intervention strategies, and de-escalation
techniques. This resource cover key concepts like staff attitudes, supportive
stances, and risk assessment to prepare for the certification exam.
Key study areas for the CPI 3rd edition include:
• Crisis Development Model: Understanding the four levels of crisis (Anxiety,
Defensive, Risk Behavior, Tension Reduction) and corresponding staff
attitudes.
• Verbal Intervention: Techniques for managing challenging behavior through
verbal de-escalation.
• Safety Interventions: Strategies for nonviolent physical crisis intervention,
focusing on safety and risk reduction.
• (Ultimate Guide for Yr. 2026/2027)
Quiz_________________?
We can use strategies to reduce the likelihood of distress behavior, such as
identifying situations that cause distress, reducing triggers, and helping the person
develop coping strategies. What are these called? -
Answer
Preventative Approaches
1
, Quiz_________________?
All behavior is communication and distress behavior can be how a person
communicates their distress. -
Answer
True
Quiz_________________?
When a person exhibits behavior at the anxiety level of the CPI Crisis
Development Model, what is the recommended staff approach? -
Answer
Be Supportive
Quiz_________________?
Our goal at every stage of the CPI Crisis Development Model is to help the person
de-escalate and reach Tension Reduction. -
Answer
True
Quiz_________________?
2
, When a person exhibits behaviors at the defensive level of the CPI Crisis
Development Model, what is the recommended staff approach? -
Answer
Be directive and supportive
Quiz_________________?
Rationally detaching in a crisis moment helps us respond in a way that positively
influences the situation. What does Rational Detachment mean? -
Answer
Recognizing the need to remain professional by managing our own attitude and
behavior
Quiz_________________?
We need to understand the person's Precipitating Factors to help us respond in a
way that positively influences the situation. What does Precipitating Factors
mean? -
Answer
Factors the influence behavior
Quiz_________________?
What does a Supportive approach mean? -
Answer
Using an empathic, non-judgmental approach
3
, Quiz_________________?
Which of these can you do to be supportive in your intervention? -
Answer
Use the Supportive Stance, Listen with empathy, use supportive verbal,
paraverbal, and non-verbal communication (all of the above)
Quiz_________________?
Which of these are aspects of the Supportive Stance? -
Answer
Position, posture, and proximity
Quiz_________________?
Which of these can you do to be directive in your intervention? -
Answer
Set limits, provided choices, stick to the topic (All of the above)
Quiz_________________?
What do we use the Verbal Escalation Continuum for? -
Answer
4
