Test Bank For Technical Communication, 16th Edition by John M. Lannon Chapter 1-24

Test Bank cv




For

Technical Communication cv




Sixteenth Edition cv




John M. Lannon, University of Massachusetts, Dartmouth
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Laura J. Gurak, University of Minnesota
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Prepared by cv




Alan Swinkels, St. Edward’s University
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,
,CONTENTS
PART 1cv COMMUNICATING c v IN THE WORKPLACE
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Chapter 1 Introduction to Technical Communication
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Chapter 2 Meeting the Needs of Specific Audiences
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Chapter 3 Persuading Your Audience
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Chapter 4 Weighing the Ethical Issues
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Chapter 5 Teamwork and Global Considerations
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Chapter 6 An Overview of the Technical Writing Process
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PART 2cv THE RESEARCH PROCESS
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Chapter 7 Thinking Critically about the Research Process
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Chapter 8 Evaluating and Interpreting Information
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Chapter 9 Summarizing Research Findings and Other Information
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PART 3cv ORGANIZATION, c v STYLE, AND VISUAL DESIGN cv cv cv



Chapter 10 Organizing for Readers
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Chapter 11 Editing for a Professional Style and Tone
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Chapter 12 Designing Visual Information
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Chapter 13 Designing Pages and Documents
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PART 4cv SPECIFIC DOCUMENTS AND APPLICATIONS c v c v cv



Chapter 14 Email, Texts, and Instant Messaging
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Chapter 15 Workplace Memos and Letters
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Chapter 16 Résumés and Other Job-Search Materials
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Chapter 17 Technical Definitions
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Chapter 18 Technical Descriptions, Specifications, and Marketing Materials
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Chapter 19 Instructions and Procedures
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Chapter 20 Informal Reports
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Chapter 21 Formal Analytical Reports
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Chapter 22 Proposals
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Chapter 23 Presentations and Video Conferencing
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Chapter 24 Web Pages
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, PART 1—COMMUNICATING IN THE WORKPLACE
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CHAPTER 1 – Introduction to Technical Communication
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True or False Questions
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1. Technical communication rarely focuses on the author’s personal thoughts or feelings.
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2. Few technical documents have a persuasive purpose.
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3. Phone calls, conversations, and meetings have largely replaced the need for
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written documents.
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4. Most technical writing is done in teams.
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5. All documents have some persuasive aspect, even if the persuasion is implicit.
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6. Technical writers cannot be held responsible for faulty information, but the
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companies they
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work for can. cv cv




7. A technical communicator might be called an information architect, technical
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editor, or content developer.
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8. Digital communication is the universal global standard for technical communication.
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Fill-In-The-Blank Questions cv




9. - centered documents focus on what people need to learn, do, or decide.
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10. Communication and critical thinking are examples of cv cv cv cv cv cv cv skills.

11. Most technical documents are intended to persuade, inform, or
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Multiple Choice Questions
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12. Which document provides an example of technical writing primarily intended to persuade?
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(a) a grant proposal to obtain funding from a community agency
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(b) a training manual for coffee shop employees for making different drinks
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(c) instructions for assembling a desk cv cv cv cv




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