MGMT 3010 – Colella Exam 1 2026 – Study Guide and Practice
Questions
Organizational Behavior - correct answer ✔✔ the actions of individuals and groups in an
organizational context
Strategic Organizational Behavior - correct answer ✔✔ an approach that involves organizing and
managing people's knowledge and skills effectively to implement the organization's strategy and
gain a competitive advantage
competitive advantage - correct answer ✔✔ an advantage enjoyed by an organization that can
perform some aspect of its work better than competitors or in a way that competitors cannot
duplicate such that it offers products/services that are more valuable to customers
Human Capital - correct answer ✔✔ the skills and knowledge gained by a worker through
education and experience
Imitability - correct answer ✔✔ Skills and talents of associates that cannot be copied by other
organizations
Rareness - correct answer ✔✔ Skills and talents of associates are unique in the industry
Value - correct answer ✔✔ Associates are capable of performing the basic work of the
organization
Selective Hiring - correct answer ✔✔ Applicants are selected on the basis of skills, but also of
their fit with culture and mission. Rigorous and large scale application process
, Extensive Training - correct answer ✔✔ New associates are thoroughly trained for job skills
through dedicated exercises and on-the-job training. They also participate in structured
discussions of culture and mission. Often, associates are rotated into different jobs for the
purpose of acquiring different skills.
Decision Power - correct answer ✔✔ Associates are given authority to make decisions affecting
their work and performance. Associates handle only those issues about which they have proper
knowledge. Lower-level managers shift from closely supervising work to coaching associates. In
addition to having authority to make certain decisions, associates participate in decisions made
by lower-level and even middle managers.
Information Sharing - correct answer ✔✔ Associates are given information concerning a broad
variety of operational and strategic issues. Information is provided through bulletin boards,
company intranets, meetings, posted performance displays, and newsletters.
Incentive Compensation - correct answer ✔✔ Associates are compensated partly on the basis of
performance. Individual performance, team performance, and business performance all may be
considered.
High-Involvement Managers - correct answer ✔✔ These people identify situations in which
responsibility can be delegated. Manage through encouragement rather than fear. Respect and
value each associate's skills. Empower people, and invest effort in building and maintaining
trust.
Diversity - correct answer ✔✔ A group characteristic that refers to the differences among those
people on any relevant dimension.
Diversity Management - correct answer ✔✔ Creates an inclusive work environment where all
associates are empowered to perform their best
Plural Organisation - correct answer ✔✔ A type of organization that empowers marginalized
persons instead of forming a collective culture
Questions
Organizational Behavior - correct answer ✔✔ the actions of individuals and groups in an
organizational context
Strategic Organizational Behavior - correct answer ✔✔ an approach that involves organizing and
managing people's knowledge and skills effectively to implement the organization's strategy and
gain a competitive advantage
competitive advantage - correct answer ✔✔ an advantage enjoyed by an organization that can
perform some aspect of its work better than competitors or in a way that competitors cannot
duplicate such that it offers products/services that are more valuable to customers
Human Capital - correct answer ✔✔ the skills and knowledge gained by a worker through
education and experience
Imitability - correct answer ✔✔ Skills and talents of associates that cannot be copied by other
organizations
Rareness - correct answer ✔✔ Skills and talents of associates are unique in the industry
Value - correct answer ✔✔ Associates are capable of performing the basic work of the
organization
Selective Hiring - correct answer ✔✔ Applicants are selected on the basis of skills, but also of
their fit with culture and mission. Rigorous and large scale application process
, Extensive Training - correct answer ✔✔ New associates are thoroughly trained for job skills
through dedicated exercises and on-the-job training. They also participate in structured
discussions of culture and mission. Often, associates are rotated into different jobs for the
purpose of acquiring different skills.
Decision Power - correct answer ✔✔ Associates are given authority to make decisions affecting
their work and performance. Associates handle only those issues about which they have proper
knowledge. Lower-level managers shift from closely supervising work to coaching associates. In
addition to having authority to make certain decisions, associates participate in decisions made
by lower-level and even middle managers.
Information Sharing - correct answer ✔✔ Associates are given information concerning a broad
variety of operational and strategic issues. Information is provided through bulletin boards,
company intranets, meetings, posted performance displays, and newsletters.
Incentive Compensation - correct answer ✔✔ Associates are compensated partly on the basis of
performance. Individual performance, team performance, and business performance all may be
considered.
High-Involvement Managers - correct answer ✔✔ These people identify situations in which
responsibility can be delegated. Manage through encouragement rather than fear. Respect and
value each associate's skills. Empower people, and invest effort in building and maintaining
trust.
Diversity - correct answer ✔✔ A group characteristic that refers to the differences among those
people on any relevant dimension.
Diversity Management - correct answer ✔✔ Creates an inclusive work environment where all
associates are empowered to perform their best
Plural Organisation - correct answer ✔✔ A type of organization that empowers marginalized
persons instead of forming a collective culture
