CPHRM Exam Prep - General
Knowledge Questions with 100%
Correct Answers
TrueAorAFalse:
InformedAConsentAisArevocableA-AAnswerATRUE
AtAanyAtime,AtheApatientAhasAtheArightAandAchoiceAtoArevokeAtheAconsent.ATheApatientAwithAcapacit
yAhasAtheArightAtoArefuseAtheAproposedAintervention.
TheAproviderAshouldAhaveAclearApoliciesA&AproceduresAonAhowAtoAdocumentAtheAreasonArefusal.AHo
wever,AtheArefusalAshouldAnotAbeAacceptedAatAface-
value,AthereAmightAbeAtimesAtheApatientAisAreluctantAtoAshareAtheAreasonA(finances,AlackAofAcaregiv
er,Aetc.).APatient'sAhealthAliteracyAshouldAbeAconsidered,Aculture,AandAotherAfactors.
TrueAorAFalse:
ShouldARiskAManagersAwriteAmedicalArecordAnotesAforAcareAproviders?A-AAnswerAFALSE
ShouldAnotAwriteAorAsuggestAverbiage.ATheARiskAprofessionalAshouldAaskApointedAquestionsAasAdocu
mentationAisAoccurringAtoAensureAisAobjective,AfactualAandAcompleteA(addressingAtheAwho,Awhat,Awh
ere,Awhen,AandAhoseAofAtheAincident/event)
WhichAofAtheAfollowingAisAnotAconsideredAanAEthicalAPrinciple:
a.AAutonomy:AabilityAtoAmakeAdecisionsAwithoutAundueAinfluence.
b.ABeneficence:AtoAdoAgood,AprotectAfromAharm,AmaxAbenefits.
c.AMaleficence:AcausingAharmAorAprohibitionAagainstAcruelAtreatment.
d.AJustice:AfairnessAandAequalAdistributionAofAbenefitsAandAburdens.A-
AAnswerAc.AMaleficence:AcausingAharmAorAprohibitionAagainstAcruelAtreatment.
Non-maleficenceAisAtheAethicalAprincipleAtoAavoidAtheAabove.
TrueAorAFalse:
EthicalAdilemmasAsurfaceAinAmedicalAtreatment,AprovidersAshouldAtakeAintoAconsiderationApatient'sAb
eliefsAandAwishesAregardingAtheirAcare.A-AAnswerATRUE
ThisAisArootedAinAtheAprincipleAofAautonomy,AwhichAassertsAaApatient'sArightAtoAself-
determinationAinAtheirAhealthcareAdecisions.
ProvideAexamplesAofAcommunicationAtoolsAcommonlyAusedAinAPatientASafetyAProgramsA-
AAnswerAFewAtoolsAmayAinclude:
,SBAR:ASituation,ABackground.AAssessment,ARecommendation.
I-PASS:AIllnessAseverity,APatientAsummary,AActionAlist,ASituationAawareness.
DESCAscript:ADescribe,AExpress,ASuggest,AConsequence.A
TeamSTEPPS:AStrengthAandAToolsAtoAEnhancedAPerformanceAforAPatientASafety.
ProvideAexamplesAofAdocumentationAtoolsAcommonlyAusedAinAPatientASafetyAProgramsA-
AAnswerAFewAtoolsAmayAinclude:
PORM:AProblem-orientedAmedicalArecord
PIE:AProblem,AIntervention,AEvaluation.
SOAP:ASubjective,AObjective,AAssessment,APlan.
FACT:AFlowsheets,AAssessment,AConcise,ATimely.
RCA,AHRO,ACultureAofASafetyASurveysAinAregardsAtoApatientAsafety,AareAexamplesAof:
a.AcommunicationAtools/models
b.ApatientAsafetyAinitiatives
c.AlegalArequirements
d.AnoneAofAtheAaboveA-AAnswerAb.ApatientAsafetyAinitiatives
AndAshouldAbeApartAofAemployee'sAeducation.
SSE-1-5,APPE-6,ANNE-1AcodesAareAexamplesAof:
a.AhospitalAbillingAcodesAforAadverseAevents
b.AsecretAcodes
c.AsafetyAeventAclassificationAcodes
d.AnoneAofAtheAaboveA-AAnswerAc.AsafetyAeventAclassificationAcodes
TheseAareAtheAcodesAassociatedAwithApreventableAharmAlevelAclassification.
SeriousASafetyAEventA(SSE)AclassificationAsystem,APrecursorASafetyAEventA(PSE),AandANearAMissASafet
yAEventA(NME).
TheAfollowingAareAguidelinesAandAbestApracticesAwhenAdocumentingAanAadverseAincidentAreport,Aexc
ept:
a.AnoAblameAorAfingerApointingA
b.AnoteApatientsAandAfamAmembers'AresponseAinAtheAreport
c.AusingAabbreviationsAinAtheAreport
, d.AnoteAinvolvedAequipmentAorAdevice,AincludingAserialAnumberAisAappropriateA-AAnswerAExcept:A
c.AusingAabbreviationsAinAtheAreport
OnlyAapprovedAabbreviationsAshouldAbeAused,AbutAinAgeneral,AabbreviationsAareAriskyAandAstrongly
Adiscouraged.AFewAexamples:
"MS"AcanAmeanAeitherAmorphineAsulfateAorAmagnesiumAsulfate,AleadingAtoAaAfatalAmedicationAerro
r.
"D/C"AcanAstandAforA"discharge"AorA"discontinue,"AwhichAcouldAleadAtoAaApatient'sAmedicationAbei
ngAstoppedAprematurelyAifAmisinterpreted.
"QD"A(onceAdaily)AcanAlookAlikeA"QID"A(fourAtimesAdaily).
WhichAofAtheAfollowingAisAnotAanAaccreditingAagency/organization:
a.AJointACommission
b.ADNVA(DetANorskeAVertas)
c.ANCQA
d.AHROA-AAnswerAd.AHRO
HighAReliabilityAOrganizationAisAnotAanAaccreditation,AbutAaAprocessAimprovementAmodelAtoAensureA
organizationAmeetsAspecificAqualityAandAsafetyAstandards.
TheAfollowingAareAtypesAofAthird-partyAinsuranceAcoverage,Aexcept:
a.AUmbrellaAliability
b.ADirectorsA&AOfficersAliabilityA
c.ACyberAliability
d.AHealthAinsuranceA-AAnswerAd.AHealthAinsurance
HealthAinsuranceAisAaAfirst-
partyAcoverage,AasAitAcoversAyourAownAlossesAandApaysAyouA(theApolicyholder)AdirectlyAforAcoveredA
medicalAexpenses,AunlikeAthird-partyAcoverageAwhichAcoversAdamagesAyouAcauseAtoAothers.
FillAinAtheAblank:
TheAFDAA(FoodAandADrugAAdministration)AregulatesAcommerceAinvolvingAfood,Adrugs,Abiologics,AandA
medicalAdevicesAtoAprotectA__________
a.ASponsors
b.AMedicalAmanufacturers
c.AInvestors
d.APublicAHealthA-AAnswerAd.APublicAHealth
Knowledge Questions with 100%
Correct Answers
TrueAorAFalse:
InformedAConsentAisArevocableA-AAnswerATRUE
AtAanyAtime,AtheApatientAhasAtheArightAandAchoiceAtoArevokeAtheAconsent.ATheApatientAwithAcapacit
yAhasAtheArightAtoArefuseAtheAproposedAintervention.
TheAproviderAshouldAhaveAclearApoliciesA&AproceduresAonAhowAtoAdocumentAtheAreasonArefusal.AHo
wever,AtheArefusalAshouldAnotAbeAacceptedAatAface-
value,AthereAmightAbeAtimesAtheApatientAisAreluctantAtoAshareAtheAreasonA(finances,AlackAofAcaregiv
er,Aetc.).APatient'sAhealthAliteracyAshouldAbeAconsidered,Aculture,AandAotherAfactors.
TrueAorAFalse:
ShouldARiskAManagersAwriteAmedicalArecordAnotesAforAcareAproviders?A-AAnswerAFALSE
ShouldAnotAwriteAorAsuggestAverbiage.ATheARiskAprofessionalAshouldAaskApointedAquestionsAasAdocu
mentationAisAoccurringAtoAensureAisAobjective,AfactualAandAcompleteA(addressingAtheAwho,Awhat,Awh
ere,Awhen,AandAhoseAofAtheAincident/event)
WhichAofAtheAfollowingAisAnotAconsideredAanAEthicalAPrinciple:
a.AAutonomy:AabilityAtoAmakeAdecisionsAwithoutAundueAinfluence.
b.ABeneficence:AtoAdoAgood,AprotectAfromAharm,AmaxAbenefits.
c.AMaleficence:AcausingAharmAorAprohibitionAagainstAcruelAtreatment.
d.AJustice:AfairnessAandAequalAdistributionAofAbenefitsAandAburdens.A-
AAnswerAc.AMaleficence:AcausingAharmAorAprohibitionAagainstAcruelAtreatment.
Non-maleficenceAisAtheAethicalAprincipleAtoAavoidAtheAabove.
TrueAorAFalse:
EthicalAdilemmasAsurfaceAinAmedicalAtreatment,AprovidersAshouldAtakeAintoAconsiderationApatient'sAb
eliefsAandAwishesAregardingAtheirAcare.A-AAnswerATRUE
ThisAisArootedAinAtheAprincipleAofAautonomy,AwhichAassertsAaApatient'sArightAtoAself-
determinationAinAtheirAhealthcareAdecisions.
ProvideAexamplesAofAcommunicationAtoolsAcommonlyAusedAinAPatientASafetyAProgramsA-
AAnswerAFewAtoolsAmayAinclude:
,SBAR:ASituation,ABackground.AAssessment,ARecommendation.
I-PASS:AIllnessAseverity,APatientAsummary,AActionAlist,ASituationAawareness.
DESCAscript:ADescribe,AExpress,ASuggest,AConsequence.A
TeamSTEPPS:AStrengthAandAToolsAtoAEnhancedAPerformanceAforAPatientASafety.
ProvideAexamplesAofAdocumentationAtoolsAcommonlyAusedAinAPatientASafetyAProgramsA-
AAnswerAFewAtoolsAmayAinclude:
PORM:AProblem-orientedAmedicalArecord
PIE:AProblem,AIntervention,AEvaluation.
SOAP:ASubjective,AObjective,AAssessment,APlan.
FACT:AFlowsheets,AAssessment,AConcise,ATimely.
RCA,AHRO,ACultureAofASafetyASurveysAinAregardsAtoApatientAsafety,AareAexamplesAof:
a.AcommunicationAtools/models
b.ApatientAsafetyAinitiatives
c.AlegalArequirements
d.AnoneAofAtheAaboveA-AAnswerAb.ApatientAsafetyAinitiatives
AndAshouldAbeApartAofAemployee'sAeducation.
SSE-1-5,APPE-6,ANNE-1AcodesAareAexamplesAof:
a.AhospitalAbillingAcodesAforAadverseAevents
b.AsecretAcodes
c.AsafetyAeventAclassificationAcodes
d.AnoneAofAtheAaboveA-AAnswerAc.AsafetyAeventAclassificationAcodes
TheseAareAtheAcodesAassociatedAwithApreventableAharmAlevelAclassification.
SeriousASafetyAEventA(SSE)AclassificationAsystem,APrecursorASafetyAEventA(PSE),AandANearAMissASafet
yAEventA(NME).
TheAfollowingAareAguidelinesAandAbestApracticesAwhenAdocumentingAanAadverseAincidentAreport,Aexc
ept:
a.AnoAblameAorAfingerApointingA
b.AnoteApatientsAandAfamAmembers'AresponseAinAtheAreport
c.AusingAabbreviationsAinAtheAreport
, d.AnoteAinvolvedAequipmentAorAdevice,AincludingAserialAnumberAisAappropriateA-AAnswerAExcept:A
c.AusingAabbreviationsAinAtheAreport
OnlyAapprovedAabbreviationsAshouldAbeAused,AbutAinAgeneral,AabbreviationsAareAriskyAandAstrongly
Adiscouraged.AFewAexamples:
"MS"AcanAmeanAeitherAmorphineAsulfateAorAmagnesiumAsulfate,AleadingAtoAaAfatalAmedicationAerro
r.
"D/C"AcanAstandAforA"discharge"AorA"discontinue,"AwhichAcouldAleadAtoAaApatient'sAmedicationAbei
ngAstoppedAprematurelyAifAmisinterpreted.
"QD"A(onceAdaily)AcanAlookAlikeA"QID"A(fourAtimesAdaily).
WhichAofAtheAfollowingAisAnotAanAaccreditingAagency/organization:
a.AJointACommission
b.ADNVA(DetANorskeAVertas)
c.ANCQA
d.AHROA-AAnswerAd.AHRO
HighAReliabilityAOrganizationAisAnotAanAaccreditation,AbutAaAprocessAimprovementAmodelAtoAensureA
organizationAmeetsAspecificAqualityAandAsafetyAstandards.
TheAfollowingAareAtypesAofAthird-partyAinsuranceAcoverage,Aexcept:
a.AUmbrellaAliability
b.ADirectorsA&AOfficersAliabilityA
c.ACyberAliability
d.AHealthAinsuranceA-AAnswerAd.AHealthAinsurance
HealthAinsuranceAisAaAfirst-
partyAcoverage,AasAitAcoversAyourAownAlossesAandApaysAyouA(theApolicyholder)AdirectlyAforAcoveredA
medicalAexpenses,AunlikeAthird-partyAcoverageAwhichAcoversAdamagesAyouAcauseAtoAothers.
FillAinAtheAblank:
TheAFDAA(FoodAandADrugAAdministration)AregulatesAcommerceAinvolvingAfood,Adrugs,Abiologics,AandA
medicalAdevicesAtoAprotectA__________
a.ASponsors
b.AMedicalAmanufacturers
c.AInvestors
d.APublicAHealthA-AAnswerAd.APublicAHealth