HSC 300 STUDY GUIDE 2026 QUESTIONS AND
SOLUTIONS RATED A+
✔✔Health Information Efficacy - ✔✔How confident a person is that they can find and
understand health information
✔✔Health Information Acquisition Model - ✔✔Proposes that there are also many
reasons people do NOT seek health information
✔✔Theory of Motivated Information Management - ✔✔Proposes that people will seek
information based on:
Their perceived need for it,
Their coping ability, + The way in which the information is conveyed
✔✔Integrative Model of Online Health Information Seeking - ✔✔Posits that social
structures and inequities are present and in turn impact how people seek eHealth
information
✔✔Unified Theory of Acceptance and Use of Technology - ✔✔Identifies several factors,
aside from one's SES, that influence peoples desire to use new technology, such as:
Social influence, Performance expectancy,
Effort expectancy, Facilitating conditions, + Hedonic motivation
✔✔Advantages of Using Online Information - ✔✔Rich array of information, Practical
advice, + Social support
✔✔Disadvantages of Using Online Information - ✔✔Unreliable information, Conflicting
information, Overwhelming amounts of information, Digital divide, +
Privacy concerns
✔✔Telemonitoring - ✔✔There are apps that can monitor just about any aspect of ones
health
✔✔Telehealth at Point of Sale Purchasing - ✔✔When you purchase a health-related
item at a store, the sales receipt will print out a health-related message based on the
item sold
✔✔Improve Patient Satisfaction - ✔✔Patients want to be treated as an individual with
unique needs and perceptions
✔✔Concepts Tied to Organizational Identity - ✔✔Must consider the extent to which
members feel connected with the organization
, ✔✔Role + Degree Requirements for Health Care Administrators - ✔✔Usually HCA
require a masters degree is HCA, MPH, MBA or Master of Health Communication
✔✔Role + Degree Requirements for Human Resources - ✔✔Minimum of a Bachelors
degree in human resources, personnel, communication, or other related fields
✔✔Theory of Personal Causation - ✔✔Proposes that people naturally resist being
treated as pawns who are required to relinquish control and blindly follow orders
✔✔Theory X - ✔✔Managers: Those who believe people are naturally lazy and must be
prodded and supervised to be productive
✔✔Theory Y - ✔✔Managers: Those who believe people enjoy the inherent rewards of
work and are motivated to make a positive difference
✔✔Motivation-Hygiene Theory - ✔✔Suggests that people are typically satisfied with
their work if they believe they are making an important difference, are respected, and
are learning and improving
✔✔Marketing - ✔✔Includes promoting the business and profitability- but also interaction
with stakeholders and addressing their role in business development
✔✔Public Relations - ✔✔Involved in activities such as media relations and publicity,
publication design, internal communication, strategic planning, special events, health
education and promotion, fundraising, crisis management, etc
✔✔Corporate Identity - ✔✔What makes an organization recognizable compared to
others
✔✔Image - ✔✔An overall, but often fleeting, feeling about a company based on its
"personality"
✔✔Reputation - ✔✔A long-term assessment by a range of constituencies about the
character, conscience and credibility of an organization
✔✔Media - ✔✔Mass communication channels that are used to send and share
messages
✔✔Mass Communication - ✔✔The dissemination of messages from one person or
group to large numbers of people via media
✔✔Direct-To-Consumer Advertisement - ✔✔Encourage everyday people to consider
and ask about particular pharmaceutical drugs
SOLUTIONS RATED A+
✔✔Health Information Efficacy - ✔✔How confident a person is that they can find and
understand health information
✔✔Health Information Acquisition Model - ✔✔Proposes that there are also many
reasons people do NOT seek health information
✔✔Theory of Motivated Information Management - ✔✔Proposes that people will seek
information based on:
Their perceived need for it,
Their coping ability, + The way in which the information is conveyed
✔✔Integrative Model of Online Health Information Seeking - ✔✔Posits that social
structures and inequities are present and in turn impact how people seek eHealth
information
✔✔Unified Theory of Acceptance and Use of Technology - ✔✔Identifies several factors,
aside from one's SES, that influence peoples desire to use new technology, such as:
Social influence, Performance expectancy,
Effort expectancy, Facilitating conditions, + Hedonic motivation
✔✔Advantages of Using Online Information - ✔✔Rich array of information, Practical
advice, + Social support
✔✔Disadvantages of Using Online Information - ✔✔Unreliable information, Conflicting
information, Overwhelming amounts of information, Digital divide, +
Privacy concerns
✔✔Telemonitoring - ✔✔There are apps that can monitor just about any aspect of ones
health
✔✔Telehealth at Point of Sale Purchasing - ✔✔When you purchase a health-related
item at a store, the sales receipt will print out a health-related message based on the
item sold
✔✔Improve Patient Satisfaction - ✔✔Patients want to be treated as an individual with
unique needs and perceptions
✔✔Concepts Tied to Organizational Identity - ✔✔Must consider the extent to which
members feel connected with the organization
, ✔✔Role + Degree Requirements for Health Care Administrators - ✔✔Usually HCA
require a masters degree is HCA, MPH, MBA or Master of Health Communication
✔✔Role + Degree Requirements for Human Resources - ✔✔Minimum of a Bachelors
degree in human resources, personnel, communication, or other related fields
✔✔Theory of Personal Causation - ✔✔Proposes that people naturally resist being
treated as pawns who are required to relinquish control and blindly follow orders
✔✔Theory X - ✔✔Managers: Those who believe people are naturally lazy and must be
prodded and supervised to be productive
✔✔Theory Y - ✔✔Managers: Those who believe people enjoy the inherent rewards of
work and are motivated to make a positive difference
✔✔Motivation-Hygiene Theory - ✔✔Suggests that people are typically satisfied with
their work if they believe they are making an important difference, are respected, and
are learning and improving
✔✔Marketing - ✔✔Includes promoting the business and profitability- but also interaction
with stakeholders and addressing their role in business development
✔✔Public Relations - ✔✔Involved in activities such as media relations and publicity,
publication design, internal communication, strategic planning, special events, health
education and promotion, fundraising, crisis management, etc
✔✔Corporate Identity - ✔✔What makes an organization recognizable compared to
others
✔✔Image - ✔✔An overall, but often fleeting, feeling about a company based on its
"personality"
✔✔Reputation - ✔✔A long-term assessment by a range of constituencies about the
character, conscience and credibility of an organization
✔✔Media - ✔✔Mass communication channels that are used to send and share
messages
✔✔Mass Communication - ✔✔The dissemination of messages from one person or
group to large numbers of people via media
✔✔Direct-To-Consumer Advertisement - ✔✔Encourage everyday people to consider
and ask about particular pharmaceutical drugs