WGU C715 |OA| OBJECTIVE ASSESSMENT
|ORGANIZATIONAL BEHAVIOR EXAM |
QUESTIONS AND ANSWERS
Q1: The processes that account for an individual's intensity, direction, and persistence of effort
toward attaining a goal are called:
• A) Leadership
• B) Motivation ✅
• C) Engagement
• D) Self-determination
Q2: Which of the following represents Maslow’s hierarchy of needs?
• A) Physiological, Safety, Social, Esteem, Self-actualization ✅
• B) Achievement, Power, Affiliation
• C) Hygiene, Motivation
• D) Autonomy, Competence, Relatedness
Q3: Needs that are satisfied externally, such as physiological and safety needs, are known as:
• A) Higher-order needs
• B) Lower-order needs ✅
• C) Intrinsic needs
• D) Motivator needs
Q4: The drive to become what a person is capable of becoming is:
• A) Esteem
• B) Self-actualization ✅
• C) Affiliation
• D) Achievement
Q5: The assumption that employees dislike work, are lazy, dislike responsibility, and must be
coerced to perform is known as:
• A) Theory Y
• B) Theory X ✅
• C) Two-factor theory
, • D) Goal-setting theory
Q6: The assumption that employees like work, are creative, seek responsibility, and can exercise
self-direction is known as:
• A) Theory Y ✅
• B) Theory X
• C) Expectancy theory
• D) Equity theory
Q7: Herzberg’s theory describing factors that impact work satisfaction and dissatisfaction is
called:
• A) Self-determination theory
• B) Two-factor theory ✅
• C) Cognitive evaluation theory
• D) Expectancy theory
Q8: Characteristics of the workplace, such as company policies, working conditions, pay, and
supervision, are:
• A) Motivators
• B) Hygiene factors ✅
• C) Intrinsic rewards
• D) Equity factors
Q9: A theory that states achievement, power, and affiliation are three important needs that help
explain motivation is:
• A) Maslow’s hierarchy
• B) McClelland’s theory of needs ✅
• C) Herzberg’s theory
• D) Goal-setting theory
Q10: The desire for friendly and close interpersonal relationships is:
• A) Need for achievement
• B) Need for power
• C) Need for affiliation ✅
• D) Self-actualization
Q11: The need to make others behave in a way in which they would not have behaved otherwise
is:
• A) Need for achievement
, • B) Need for power ✅
• C) Need for affiliation
• D) Esteem
Q12: The drive to excel, to achieve in relation to a set of standards, and to strive to succeed is:
• A) Need for achievement ✅
• B) Need for affiliation
• C) Need for power
• D) Self-concordance
Q13: A theory concerned with the motivation behind choices people make without external
influence is:
• A) Self-determination theory ✅
• B) Expectancy theory
• C) Equity theory
• D) Goal-setting theory
Q14: A version of self-determination theory which holds that allocating extrinsic rewards for
behavior that had been previously intrinsically rewarding tends to decrease motivation is:
• A) Cognitive evaluation theory ✅
• B) Equity theory
• C) Two-factor theory
• D) Expectancy theory
Q15: The degree to which peoples' reasons for pursuing goals are consistent with their interests
and core values is:
• A) Self-concordance ✅
• B) Equity
• C) Expectancy
• D) Autonomy
Q16: The investment of an employee's physical, cognitive, and emotional energies into job
performance is:
• A) Job engagement ✅
• B) Motivation
• C) Self-determination
• D) Goal-setting
Q17: A theory that says specific and difficult goals, with feedback, lead to higher performance
is:
|ORGANIZATIONAL BEHAVIOR EXAM |
QUESTIONS AND ANSWERS
Q1: The processes that account for an individual's intensity, direction, and persistence of effort
toward attaining a goal are called:
• A) Leadership
• B) Motivation ✅
• C) Engagement
• D) Self-determination
Q2: Which of the following represents Maslow’s hierarchy of needs?
• A) Physiological, Safety, Social, Esteem, Self-actualization ✅
• B) Achievement, Power, Affiliation
• C) Hygiene, Motivation
• D) Autonomy, Competence, Relatedness
Q3: Needs that are satisfied externally, such as physiological and safety needs, are known as:
• A) Higher-order needs
• B) Lower-order needs ✅
• C) Intrinsic needs
• D) Motivator needs
Q4: The drive to become what a person is capable of becoming is:
• A) Esteem
• B) Self-actualization ✅
• C) Affiliation
• D) Achievement
Q5: The assumption that employees dislike work, are lazy, dislike responsibility, and must be
coerced to perform is known as:
• A) Theory Y
• B) Theory X ✅
• C) Two-factor theory
, • D) Goal-setting theory
Q6: The assumption that employees like work, are creative, seek responsibility, and can exercise
self-direction is known as:
• A) Theory Y ✅
• B) Theory X
• C) Expectancy theory
• D) Equity theory
Q7: Herzberg’s theory describing factors that impact work satisfaction and dissatisfaction is
called:
• A) Self-determination theory
• B) Two-factor theory ✅
• C) Cognitive evaluation theory
• D) Expectancy theory
Q8: Characteristics of the workplace, such as company policies, working conditions, pay, and
supervision, are:
• A) Motivators
• B) Hygiene factors ✅
• C) Intrinsic rewards
• D) Equity factors
Q9: A theory that states achievement, power, and affiliation are three important needs that help
explain motivation is:
• A) Maslow’s hierarchy
• B) McClelland’s theory of needs ✅
• C) Herzberg’s theory
• D) Goal-setting theory
Q10: The desire for friendly and close interpersonal relationships is:
• A) Need for achievement
• B) Need for power
• C) Need for affiliation ✅
• D) Self-actualization
Q11: The need to make others behave in a way in which they would not have behaved otherwise
is:
• A) Need for achievement
, • B) Need for power ✅
• C) Need for affiliation
• D) Esteem
Q12: The drive to excel, to achieve in relation to a set of standards, and to strive to succeed is:
• A) Need for achievement ✅
• B) Need for affiliation
• C) Need for power
• D) Self-concordance
Q13: A theory concerned with the motivation behind choices people make without external
influence is:
• A) Self-determination theory ✅
• B) Expectancy theory
• C) Equity theory
• D) Goal-setting theory
Q14: A version of self-determination theory which holds that allocating extrinsic rewards for
behavior that had been previously intrinsically rewarding tends to decrease motivation is:
• A) Cognitive evaluation theory ✅
• B) Equity theory
• C) Two-factor theory
• D) Expectancy theory
Q15: The degree to which peoples' reasons for pursuing goals are consistent with their interests
and core values is:
• A) Self-concordance ✅
• B) Equity
• C) Expectancy
• D) Autonomy
Q16: The investment of an employee's physical, cognitive, and emotional energies into job
performance is:
• A) Job engagement ✅
• B) Motivation
• C) Self-determination
• D) Goal-setting
Q17: A theory that says specific and difficult goals, with feedback, lead to higher performance
is:
