VSA License exam questions
.kThe kprimarykresponsibilitykofkthe kVSAkisktokgetkmoneykbackkforkconsumersk-
kFalse, kthe kgoalkofkthekVSA kisktokenhance kconsumerkprotection kandkconsumerkconfidencekinkthekvehicleksal
eskindustrykthroughkeducationkandkcompliance
.kThe krole kofkthe kVSAkBoardkofkDirectorskisktoksetkpolicykandkestablishkannual kbudgetsk-
kTrue, kthe kboardkisknotkinvolvedkinkday-to-day koperations
.kWholesalerskmayknotksell ktokconsumers.k-kTrue.kTheykareklimitedktoksellingkonlyktokotherkbusinesses.
Akbrokerkagentkmaykacceptkakfeekonlykfromkthe kbuyerk-
kTrue. kFees kandkcommissionskfromksellerskare knotkallowed.
Akdeceptivekactkcankbekintentional,knegligentkorkinnocentkandkstillkbekdeceptivek-
kTrue. kYoukcankbreak ktheklawkevenkifkyoukbelievekthekstatements kyoukmakekare ktrue. kThektestkiskwhetherkyo
urkconductkwaskmisleadingktokthekbuyer.
Akdeceptivekactkiskanykcommunicationkofkmaterialkfactskthatktendsktokleadkakreasonable kpersonkintokmakin
gkankerrorkofkjudgment.k(k-
kTrue. kItkcankbe kany koral, kvisual, kwrittenkorkelectronickcommunication kof kmaterial kfacts.
Dealerskandkwholesalerskbothkhavekakpositivekdutyktokenquire kaboutkthekvehiclesktheyksell.k-
kTrue. kDealers kandkwholesalers khavekakpositivekduty ktokenquire kandkmustkexercisekreasonablekcare kandkdu
e kdiligence kinkcheckingkvehicle khistories.
Incorrectkstatementskaboutkthekrightskofkakbuyerkorkthekvehicle ktheykare kbuyingkcankbekakdeceptivekactk-
kTrue. kA kdeceptivekactkiskany kspoken,kwrittenkorkvisualkstatementkorkactionkthatkcouldkfoolkorkmisleadkakcon
sumer,kItkdoesknotkhave ktokbekaboutkthekvehicle.
.kThe kprimarykresponsibilitykofkthe kVSAkisktokgetkmoneykbackkforkconsumersk-
kFalse, kthe kgoalkofkthekVSA kisktokenhance kconsumerkprotection kandkconsumerkconfidencekinkthekvehicleksal
eskindustrykthroughkeducationkandkcompliance
.kThe krole kofkthe kVSAkBoardkofkDirectorskisktoksetkpolicykandkestablishkannual kbudgetsk-
kTrue, kthe kboardkisknotkinvolvedkinkday-to-day koperations
.kWholesalerskmayknotksell ktokconsumers.k-kTrue.kTheykareklimitedktoksellingkonlyktokotherkbusinesses.
Akbrokerkagentkmaykacceptkakfeekonlykfromkthe kbuyerk-
kTrue. kFees kandkcommissionskfromksellerskare knotkallowed.
Akdeceptivekactkcankbekintentional,knegligentkorkinnocentkandkstillkbekdeceptivek-
kTrue. kYoukcankbreak ktheklawkevenkifkyoukbelievekthekstatements kyoukmakekare ktrue. kThektestkiskwhetherkyo
urkconductkwaskmisleadingktokthekbuyer.
Akdeceptivekactkiskanykcommunicationkofkmaterialkfactskthatktendsktokleadkakreasonable kpersonkintokmakin
gkankerrorkofkjudgment.k(k-
kTrue. kItkcankbe kany koral, kvisual, kwrittenkorkelectronickcommunication kof kmaterial kfacts.
Dealerskandkwholesalerskbothkhavekakpositivekdutyktokenquire kaboutkthekvehiclesktheyksell.k-
kTrue. kDealers kandkwholesalers khavekakpositivekduty ktokenquire kandkmustkexercisekreasonablekcare kandkdu
e kdiligence kinkcheckingkvehicle khistories.
Incorrectkstatementskaboutkthekrightskofkakbuyerkorkthekvehicle ktheykare kbuyingkcankbekakdeceptivekactk-
kTrue. kA kdeceptivekactkiskany kspoken,kwrittenkorkvisualkstatementkorkactionkthatkcouldkfoolkorkmisleadkakcon
sumer,kItkdoesknotkhave ktokbekaboutkthekvehicle.