HRCI SPHR® Certification Preparation Overview Questions and Answers

HRCI SPHR® Certification
Preparation Overview Questions and
Answers
ADAM-
MAnswerMAmericansMwithMDisabilitiesMAct:MaMU.S.MlawMthatMpreventsManMorganization
MorMpersonMfromMdiscriminatingMagainstManMemployeeMbecauseMofMphysicalMorMmental
Mdisabilities.



bellMcurveM-
MAnswerMaMgraphMshowingMaMnormalMdistributionMofMdata;MitMisMshapedMlikeMaMbell,
MwithMaMlargeMroundedMpeakMinMtheMmiddleMwhichMdecreasesMatMeachMend.



bestMpracticesM-
MAnswerMtechniquesMorMactivitiesMthatMgiveMtheMbestMresults;MtheMmethods,Mprocesses
,MorMactivitiesMthatMhaveMprovenMtoMproduceMoutstandingMresultsMforMorganizations.



biodataM-
MAnswerMinformationMaboutMaMperson;MaMshortenedMtermMforM'biographicalMdata':Minfo
rmationMaboutMaMperson'sMeducation,Mbackground,MandMworkMhistory.



breakdownM(analysis)M-
MAnswerMlistingMthingsMaccordingMtoMcategories;ManalyzingMandMclassifying,MsuchMasMan
ManalysisMofMrevenueMsourcesMorMaMreportMonMattritionMnumbers.



breakdownM(failure)M-
MAnswerMaMfailure;MaMcollapse,MsuchMasMaMcommunicationMorMequipmentMfailure.



businessMcontinuityMplanM-
MAnswerMtheMcreationMofMaMstrategyMtoMprotectManMorganizationMfromMcertainMrisks;
MaMplanMwhichMidentifiesMthreatsMandMrisksMfacingMaMcompanyMinMorderMtoMprotectM
itsMemployeesMandMassets.



cause-and-effectMdiagramM-
MAnswerMaMtoolMusedMtoMexamineMqualityMfactors;MaMvisualMtoolMtoMorganizeMfactors
MthatMcontributeMtoMcertainMoutcomes;MalsoMcalledMaM'fishbone'Mdiagram.

,centralMtendencyM-
MAnswerMaverageMvalueMofMaMdataMset;MaMmeasureMofMtheMmiddleMofMaMstatisticalM
distributionMofMdata.



civilMlawM-
MAnswerMregulationsMsetMbyMcountriesMorMlegislativeMgroupsMaboutMtheMrightsMofMpeo
pleM(differentMfromMcommonMlaws,MwhichMareMsetMbyMjudges).



clauseM-
MAnswerMsectionMorMsmallMpartMofMaMdocument;MaMpartMofMaMdocument,Magreement,
Mproposal,MorMcontractMthatMgivesMmoreMdetail.



cloudMcomputingM-
MAnswerMaMtypeMofMcomputingMthatMusesMgroupsMofMserversMandMresources,MmadeM
availableMonMtheMInternet;MusingMaMnetworkMofMremoteMserversMhostedMonMtheMInter
netMtoMaccess,Mmanage,MandMprocessMdata.



commonMlawM-
MAnswerMcaseMlawMbasedMonMcourtMdecisions;MlawsMestablishedMbyMcourtMdecisionsMa
ndMlegalMprecedenceM(differentMfromMcivilMlaws,MwhichMareMregulationsMsetMbyMnations
MorMlegislativeMgroups).



complianceM-
MAnswerMobedience,Mconforming;MfollowingMestablishedMlaws,Mguidelines,MorMrules.



complyM-
MAnswerMfollowMrulesMorMagreements;MtoMobeyMrequests,Mlaws,MorMguidelines.



demographicsM-
MAnswerMdata,MinformationMaboutMpeople;MstatisticsMaboutMgroupsMofMpeopleMthatMgiv
eMinformationMsuchMasMage,Mgender,Mincome,MandMethnicMbackground.



disabilityM-
MAnswerMimpairment,Mhandicap;MaMphysicalMorMmentalMconditionMthatMlimits,MbutMdoe
sMnotMprevent,MtheMperformanceMofMcertainMtasks.

,documentMretentionM-
MAnswerMmaintainingMimportantMemployeeMrecords;MmanagingMemployeeMdataMandMrec
ordsMasMrequiredMbyMtheMorganizationMorMruleMorMlaw.



dotMchartM-
MAnswerMaMchartMthatMshowsMrelationshipsMbetweenMvariables;MaMgraphMwithMaMverti
calMandMhorizontalMaxisMwithMdotsMatMeachMdataMpoint.



scatterMplotM-MAnswerMAlsoMcalledMaM'scatterMplot'MorM'scatterMdiagram.'



dueMprocessM-
MAnswerMtheMwayMaMgovernmentMenforcesMlawsMtoMprotectMitsMcitizensM(forMexample,
MguaranteeingMaMpersonMaMfairMtrial)



employeeMself-serviceM-
MAnswerMaMtrendMinMhumanMresourcesMmanagementMthatMallowsMemployeesMtoMhandl
eMmanyMjob-
relatedMtasksM(suchMasMupdatesMtoMtheirMpersonnelMdata)MusingMtechnology



employmentMatMwillM-
MAnswerManMemploymentMagreementMinMwhichManMemployeeMcanMquit,MorMcanMbeMfi
red,MatManyMtimeMandMforManyMreason



environmentalMresponsibilityM-
MAnswerMtheMmanagementMofMproductsMandMprocessesMthatMshowMconcernMforMhealth
,Msafety,MandMtheMenvironment



equalMemploymentMopportunityM-
MAnswerMaMU.S.MlawMthatMguaranteesMequalMtreatmentMandMrespectMforMallMemployee
s



ergonomicM-
MAnswerMdesignedMtoMbeMcomfortableMandMavoidMinjuriesM(forMexample,ManMergonomi
cMchairMorMkeyboard)



ERPM-
MAnswerMcomputerMsoftwareMthatMcombinesMinformationMfromMallMareasMofManMorgani
zationM(suchMasMfinance,MhumanMresources,Moperations,MandMmaterials),MandMalsoMman

, agesMcontactMwithMpeopleMoutsideMtheMorganizationM(suchMasMcustomers,Msuppliers,Man
dMstakeholders)



extraterritorialMlawsM-
MAnswerMlawsMfromMoneMcountryMthatMapplyMtoMthatMcountry'sMcitizensMwhenMtheyM
travelMorMliveMinMcountriesMwhereMtheyMmightMbeMexemptMfromMsomeMlocalMlaws.MSi
milarMexceptionsMcanMapplyMtoMcompaniesMoperatingMabroad



federalMregulationsM-
MAnswerMinMtheMU.S.,MlawsMthatMapplyMinMeveryMstateM(asMopposedMtoMlawsMunique
MtoMeveryMstate)



forumMshoppingM-
MAnswerMtheMpracticeMofMtryingMtoMgetMaMtrialMheldMinMaMlocationMthatMisMmostMli
kelyMtoMproduceMaMfavorableMresult.MAlsoMreferredMtoMasM'jurisdictionMshopping'.



governanceM-MAnswerMsystemMofMrulesMtoMregulateMbehavior



governanceM-
MAnswerMsystemMofMrulesMandMprocessesManMorganizationMcreatesMinMorderMtoMcompl
yMwithMlocalMandMinternationalMlaws,MaccountingMrules,MethicalMnorms,MandMenvironme
ntalMandMsocialMcodesMofMconduct



HIPAAM-
MAnswerMaMU.S.MlawMthatMprotectsMworkers'MhealthMbenefitsMandMmedicalMprivacy



HIPAAM-
MAnswerMHealthMInsuranceMPortabilityMandMAccountabilityMActM(HIPAA)MprotectsMAmeric
anMworkersMinMassuringMtheMcontinuationMofMhealthMinsuranceMcoverageMandMprotects
MtheirMmedicalMprivacy



histogramM-MAnswerMaMbarMgraphMshowingMfrequencyMdistribution



histogramM-
MAnswerMaMbarMgraphMthatMshowsMtheMupperMandMlowerMlimitsMinMaMsetMofMdata



HRMauditM-MAnswerMassessmentMofManMorganization'sMhumanMresources