Arizona State University: COM 312 - Exam 1. Questions & Answers.

is an ability to voice one’s own concerns, rights, or interests without interfering with others’ interests or compromising their rights. ● competitive approach ● gunny-sacking ● mind-mapping ● assertive communication ● aggressive communication Which of the following is NOT a category of intangible conflict issues? ● personality issues ● relationship issues ● financial issues ● behavioral issues Which approach to conflict does the text book advise is most often recommended? ● compromising ● collaborating ● avoiding ● accommodating ● competing Andy and Taylor agreed they want to go to San Diego for Spring Break, but Andy wants to fly, and Taylor wants to drive. This is an example of: ● incompatible goals ● incompatible means ● sense of urgency ● adverse effect on relationship ● inevitability Which of the following is true of interpersonal conflict, by definition? ● It always involves two or more interdependent parties. ● It always involves verbal communication. ● It always involves actual interference, scarce resources, and/or incompatible goals. ● It always involves anger.