answers 100% 2026
If a beneficiary currently has drug coverage through another carrier, you must verify their
prescriptions would be covered under our plan's formulary, too. The drugs that are actually
covered may vary from one carrier to another or one plan to another. - Correct Answer True
You MUST tell your PPO plan clients they will have to pay more when seeking non-emergent
eligible services outside of the network. - Correct Answer True
You receive a questionnaire regarding a sales misrepresentation inquiry. The questionnaire
regarding the complaint must be completed and returned promptly. When must you return your
response? - Correct Answer Within 48 hours
You MUST EXPLAIN the Part D late enrollment penalty. - Correct Answer True
Not all providers are contracted to serve as a primary care physician (PCP). Use the online tool
to find/verify the PCP indicator information - Correct Answer True
If a beneficiary wants you to hold an enrollment form/application, you must explain that you
can either submit or cancel the enrollment form/application following established procedures. -
Correct Answer True
Which of the following is not a possible disciplinary action? - Correct Answer All of these are
possible actions
Disciplinary actions are not always required, depending on the outcome of the case. - Correct
Answer True